Senior Manager People Badger Holdings 2023-04-11 George Job Ref #: People Industry: Insurance Job Type: Permanent Positions Available: 1 The Badger Group is based in George in the Western Cape and has an opening for a Senior Manager in the People Division. This position is based on-site at our beautiful offices in George central. The successful candidate will report to the Head of People Job Desc...
Contact Centre Team Leader Ignition Group 2023-07-06 Umhlanga Job Ref #: IG-152 Industry: Telecommunications Job Type: Permanent Positions Available: 1 Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look...
Contact Centre team Leader Ignition Group 2023-05-25 Umhlanga Job Ref #: IG-130 Industry: Telecommunications Job Type: Permanent Positions Available: 1 Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look...
More about this Ozow fantastic position As a HR/People Operations Specialist, you will be supporting our People Team by acting as the first point of contact for HR-related queries from employees and external partners. You are the right fit for the role if you are hungry to grow in People Operations. The HR/People Operations Specialist will ensure that all of our practices run as efficiently as po...
RESPONSIBILITIES:? Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual;? Dealing with outbound calls in terms of an escalated query in terms of applications outside timeframe (e.g. 14 working days);? Monitoring generating of cases on dashboard and foll...
The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely, accurate and understood manner to all team members. Ensure that all Human Resources policies and procedures are observed.Areas ...
School leavers & maticulates wanted to start working as Call Center consultant in Liberty life, Discovery and Multichoice Contact Center.No related experience as free training will be provided to those without experience.Basic salary R9000 plus commission
Contact Centre Sales Expert Ignition Group 2023-08-04 Cape Town CBD Job Ref #: INT-CPT-SALES-2 Industry: Call Centre Job Type: Permanent Positions Available: 100 We believe that there is power in connection. By helping businesses better relate to people out in the world, we make interactions and engagement more meaningful. We re entrepreneurs. We identify opportunities, build new solutions and co...
Executive Personal Assistant, People & Culture Job Overview Business Segment: Group Functions Location: ZA, GP, Johannesburg, Baker Street 30 To support the Head P&C, Group Functions and the Head P&C, Africa Regions and their executives by providing business administrative support, end-to-end secretarial functions, procurement, travel management, resource schedule management, meeting and workshop...
The purpose of this position is to engage service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily. Key Activities: Handle telephone and email/web queries within standards and service level agreements Corre...
Contact Centre Sales Expert Ignition Group 2023-08-04 Durban Job Ref #: LCL-DBN-FINSERV-1 Industry: Call Centre Job Type: Permanent Positions Available: 16 We believe that there is power in connection. By helping businesses better relate to people out in the world, we make interactions and engagement more meaningful. We re entrepreneurs. We identify opportunities, build new solutions and continua...
Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...
Contact Centre Site Director Req ID#: 378897 ZA Job Description: Are you an experienced Contact Centre Site Director? We are looking for strong Leader to undertake the role of Site Director for our site in Cape Town. WHY FOUNDEVER ?At Foundever , you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow you...
Direct Financial Advisor Contact-Centre page is loaded Direct Financial Advisor Contact-Centre Apply locations Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id JR-53318 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Career BenefitsFree Adviser Academy Learning Programme which will q...
Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 30 To work independently and provide end-to-end People and Culture value chain business partner support for the BCB portfolio, applying specialist knowledge and judgement to resolve complex challenges. To provide business partnering advisory support to business stakeholders within the allocated portfolio/...
Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 30 To work independently and provide end-to-end People and Culture value chain business partner support for the BCB portfolio, applying specialist knowledge and judgement to resolve complex challenges. To provide business partnering advisory support to business stakeholders within the allocated portfolio/...
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Minimum Requirements and Skills: Matric / Grade 12 4 years experience in customer service, including sales and lead generation 2 years in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills and customer service orientated Com...
Role: Senior EMEA People Partner Location:Cape Town/ Johannesburg/ Durban (hybrid) ROLE MISSION The Senior EMEA People Partner will continually challenge the status quo to ensure that we are the best People team in the business! You will provide a comprehensive, proactive, and efficient HR service by providing information, guidance and coaching to employees and managers across all employment-rela...
Role: Senior EMEA People PartnerLocation:Cape Town/ Johannesburg/ Durban (hybrid)ROLE MISSIONThe Senior EMEA People Partner will continually challenge the status quo to ensure that we are the best People team in the business! You will provide a comprehensive, proactive, and efficient HR service by providing information, guidance and coaching to employees and managers across all employment-related...
Direct Financial Advisor Contact-Centre page is loaded Direct Financial Advisor Contact-Centre Apply locations Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id JR-53318 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Career Benefits Free Adviser Academy Learning Programme which will ...
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer complaints Process applications Meet productivity and quality standards in order to achieve set KPIs and financial targets Provide outstanding customer service Be familiar with e-commerce system application processes Ensure that all requests from customers are managed accurately and timeous...
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer complaints Process applications Meet productivity and quality standards in order to achieve set KPIs and financial targets Provide outstanding customer service Be familiar with e-commerce system application processes Ensure that all requests from customers are managed accurately and timeous...
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because ...
Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Johannesburg, Baker Street 30 To work independently and provide end-to-end People and Culture value chain business partner support for the CHNW segments (Main market, Mobile banking, Youth, Loyalty & Rewards) applying specialist knowledge and judgement to resolve complex challenges. To provide business partnering advisory suppo...