The service desk manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. To meet these many demands, a good service desk manager must have: The ability to build a cohesive team and to manage people effectively. This incl...
The service desk manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. To meet these many demands, a good service desk manager must have: The ability to build a cohesive team and to manage people effectively. This incl...
About The Role With more than 800 employees Harrison Clark Rickerbys is an award-winning Top 60 UK law firm with 10 offices based across the UK from Cambridge to Cardiff and Birmingham to London. The primary purpose of this role is to join the service desk team in providing first and second line IT support. Based in Worcester and reporting to the Service Desk Team Leader you will provide IT suppo...
Location: City of Johannesburg Metropolitan Municipality, GP Job published: Job published: 05-04-2024 Job ID: Job ID: 34836 Phone number: Phone number: 27310018945 Job Description Westfalia Fruit Products situated at Midrand , has a vacancy for a suitably qualified and experienced IT Service Desk Agent . Reporting to IT service desk manager, the incumbent will be responsible for providing a highe...
Requirements: Some Tertiary IT Qualification or relevant qualification. 1 to 2 Years IT Service Desk experience is a MUST HAVE. HDM, FORME, ARIS Service Desk Software will be a huge advantage. Enable Monitoring Software experience will be an advantage. Duties: Answer, Log, Monitor, Follow up and Close User Support Calls. Chace 1st Line Desktop Support Technicians to close calls. General Administr...
Reference: GTG007522-CVE-1 Our client based in Midrand is looking for a Service Desk Consultant to join their team 4 Months contract Requirements: Some Tertiary IT Qualification or relevant qualification. 1 to 2 Years IT Service Desk experience is a MUST HAVE. HDM, FORME, ARIS Service Desk Software will be a huge advantage. Enable Monitoring Software experience will be an advantage. Duties: Answe...
Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...
Requirements: Some Tertiary IT Qualification or relevant qualification. 1 to 2 Years IT Service Desk experience is a MUST HAVE. HDM, FORME, ARIS Service Desk Software will be a huge advantage. Enable Monitoring Software experience will be an advantage. Duties: Answer, Log, Monitor, Follow up and Close User Support Calls. Chace 1st Line Desktop Support Technicians to close calls. General Administr...
Requirements:Some Tertiary IT Qualification or relevant qualification.1 to 2 Years IT Service Desk experience is a MUST HAVE.HDM, FORME, ARIS Service Desk Software will be a huge advantage.Enable Monitoring Software experience will be an advantage.Duties:Answer, Log, Monitor, Follow up and Close User Support Calls.Chace 1st Line Desktop Support Technicians to close calls.General Administration an...
Reference: PTA003015-JL-1 Our client is based in the Brits North-West region. They are currently seeking a IT Support Intern to join their team. Matric Own transport Beneficial: 3-5 years customer service experience IT background Should work well in a team. Should be able to multi-task. On the job training will be provided Resources will work shifts, shift are between 06:00 17:00 Saturday shifts ...
IT Service Desk Co-Ordinator - Cape TownFull job descriptionJob DescriptionJoin South Africa s leading fashion retailer and become part of a winning team. If fashion retail excites you, along with a fast-paced and innovative environment, then this position may well be for you. With over 700 stores, renowned aspirational brands and world-class systems we are regarded as front-runners in this highl...
iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency.  What you†ll do: Process Account...
Reference: GTG007522-CVE-1 Our client based in Midrand is looking for a Service Desk Consultant to join their team 4 Months contract Requirements: Some Tertiary IT Qualification or relevant qualification. 1 to 2 Years IT Service Desk experience is a MUST HAVE. HDM, FORME, ARIS Service Desk Software will be a huge advantage. Enable Monitoring Software experience will be an advantage. Duties: Answe...
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable fo...
iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What youâ€ll do: Process Accountabl...
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire5Service Desk Agents Ito join our team. As a Service Desk Agent, you'llplay a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable for ow...
Reference: PTA003015-JL-1 Our client is based in the Brits North-West region. They are currently seeking a IT Support Intern to join their team. Matric Own transport Beneficial: 3-5 years customer service experience IT background Should work well in a team. Should be able to multi-task. On the job training will be provided Resources will work shifts, shift are between 06:00 17:00 Saturday shifts ...
Are you a dynamic individual with a passion for communication and a knack for speaking fluent German? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write German fluently Duties: -Receiving requests on the phone, by chat, by e-mail or requests s...
Are you a dynamic individual with a passion for communication and a knack for speaking fluent Mandarin? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write Mandarin fluently Duties: -Receiving requests on the phone, by chat, by e-mail or reques...
Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write Italian fluently Duties: -Receiving requests on the phone, by chat, by e-mail or requests...
Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way Provide high quality customer service at all times Check the guests in / out, take payments Manage telephones, emails and reservations in a prompt and professional manner Ensure that all correspondence are recorded and filed accurately Ensure that all bookings are guaranteed and no show charges / late cancel...
Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way Provide high quality customer service at all times Check the guests in / out, take payments Manage telephones, emails and reservations in a prompt and professional manner Ensure that all correspondence are recorded and filed accurately Ensure that all bookings are guaranteed and no show charges / late cancel...
Service Desk Agent I
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enab...
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