Creating purposeful careers as we build the future of contact centre solutionsCallforce is looking for a Talent Acquisition Specialist to fulfil an end-to-end recruitment function in our Western Cape office.What You'll be DoingAdvertising & sourcing candidates for an international client. Completing telephonic screening, competency-based interviewing, and all compliance checks.During a Typical Da...
Job DescriptionTo ensure that the correct number of people are scheduled at the right time to achieve and maintain a desired service level To drive the various operational and tactical objectives of efficiently meeting the customer service demands and improving cost effectiveness within the greater customer contact centre environment.Manage costs / expenses within approved budget to achieve cost ...
Job DescriptionTo ensure that the correct number of people are scheduled at the right time to achieve and maintain a desired service levelTo drive the various operational and tactical objectives of efficiently meeting the customer service demands and improving cost effectiveness within the greater customer contact centre environment.Manage costs / expenses within approved budget to achieve cost e...
A proactive and solutions-oriented individual with strong interpersonal skills and a deep understanding of HR best practices within a call centre environment. Collaborate with call center management to understand business goals and develop HR strategies to support them* 1 Years' Managment Experience* Preferable from a Call Centre Retail Industry* Experience in high Call Centre volume Staff Manage...
A proactive and solutions-oriented individual with strong interpersonal skills and a deep understanding of HR best practices within a call centre environment. Collaborate with call center management to understand business goals and develop HR strategies to support them * 1 Years' Managment Experience * Preferable from a Call Centre Retail Industry * Experience in high Call Centre volume Staff Man...
Creating purposeful careers as we build the future of contact centre solutionsCustomer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.The successful applicant w...
REQUIRED MINIMUM WORK EXPERIENCE AND QUALIFICATIONS Minimum 3 years proven track record in achieving sales targets at a head-office level Basic computer skills, and experience with CRM software and the Microsoft Office Suite Good general business knowledge and savvy Detailed product knowledge Detailed credit risk, legal risk and operational risk understanding Knowledge of unsecured and secured le...
We're searching for people with natural sales talent.You're comfortable and excellent on the phone, and you've demonstrated success selling insurance products.You're goal-oriented, and most importantly, you believe in yourself!Join our vibrant team to experience exceptional training, mentoring, a company, and professional support.(Based in Claremont Cape Town)As a Sales Consultant you will be res...
These jobs were popular with other job seekersAre you a dynamic, results-driven individual with a passion for sales? Are you seeking an opportunity to showcase your exceptional communication skills and drive revenue growth? Join a Financial Services team of Outbound Sales Representative and unleash your potential with unlimited earning opportunities and a supportive work environment.RESPONSIBILIT...
Senior Group Manager - Call Centre Operations Night Shift WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key indus...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality.The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with ...
Creating purposeful careers as we build the future of contact centre solutionsCallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills and performance of our sales consultants. As a...
Job Description This is a remote position. Job Description Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in the customer relations department in German & English languages Work on airline reservations systems & handle voice calls in English & German may include some written correspondence. Fully paid p...
This is a remote position. Job Description Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in the customer relations department in German & English languages Work on airline reservations systems & handle voice calls in English & German may include some written correspondence. Fully paid product and syste...
The purpose of the position is to assist the Call Centre Insurance Manager lead and manage the effectiveness of the department - ensuring that acceptable levels of sales, quality and compliance are being maintained. Responsibilities Key performance areas: Achieve the desired levels of operational sales efficiency within the Call CentreDevelop team capabilities to meet the department sales strateg...
About the jobThe Technical Support Agent will be responsible for delivering exceptional client service experiences to all clients. Queries and interactions are mainly telephonic or via written correspondence, but may include face-to-face interaction. The person in this position is also responsible for the effective management of escalations and complaints from clients. Support Agents deal mainly ...
Reference: JHB000307-CLG-1 Our client, a cutting-edge financial firm that provides innovative financial solutions to businesses, is seeking New Business Executive. In this role, you will be responsible for building a continuous new business sales pipeline across all group companies and products. Your key tasks will include onboarding new clients through lead generation, cross-selling our products...
The Collinson Group the Collinson Group, that proudly employ over 1,100 talented individuals in over 20 locations world-wide and we are dedicated to helping our clients acquire, retain and optimize the value of their customer relationships.Some of our products and services include Priority Pass, the world's largest independent airport VIP lounge access program with 800 lounges globally and Columb...
MiRO is a leading distributor of technologies such as Wireless Broadband, Wi-Fi, Networking, Routing, VoIP, IoT, Fibre, Access Control and IP Surveillance. We supply only best-of-breed products, providing strong after-sales service, technical support, internationally certified training, as well as finance solutions to our customers.Job ParticularsAvailability: A.S.A.PSalary: Market-relatedOffice ...
Creating purposeful careers as we build the future of contact centre solutionsCustomer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.The successful applicant w...
HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding middle-income market in southern Africa through mail order (catalogue), electronic channels (Internet ...
Call Centre Agents Needed
These jobs were popular with other job seekers DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. Duties & ResponsibilitiesENVIRONMENT:Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is known for its utilization of...
Our Client, Debtbusters a division of IDM has an opportunity for a Client Service Consultant. Who is IDM? Serving clients from a division of IDM, DebtBusters' make an impact on the lives of South Africans, committed to providing the best service to those in need with our taylor-made financial solutions. The work we do and the way we do it make a real, lasting difference to the lives of those we r...