it 1st line support

Job Summary: The IT Support Specialist will be responsible for providing comprehensive 1st and 2nd line technical support to our staff in our Cape Town office. This role involves both face-to-face and remote support across a Windows environment, handling a wide range of hardware and software issues. The candidate should have a strong understanding of Windows systems, Active Directory, networking,...

Core Group represents some of the world s premier professional and consumer technology brands in Sub-Saharan Africa. If you would like to join us and become a reseller, please contact us if you believe your company qualifies after consultation of the following information. We offer people the most exciting information, communication and entertainment technology for work and play, and service them...

ABOUT THE ROLEPart of a blended team of experienced engineers (Analysts, 1st Line, 2nd Line), you will be encouraged to follow through on technical issues, as you look to grow your skills and learn more about the varied environments and technologies you will be supporting. You will receive training to support your growth, with a view to progression as you increase your knowledge and standing with...

ABOUT THE ROLE Part of a blended team of experienced engineers (Analysts, 1st Line, 2nd Line), you will be encouraged to follow through on technical issues, as you look to grow your skills and learn more about the varied environments and technologies you will be supporting. You will receive training to support your growth, with a view to progression as you increase your knowledge and standing wit...

Job DescriptionMain Purpose:Provides support for and facilitates delivery of outstanding customer experiences, aligning with Customer First principles and a modern luxury approach, to achieve successful sales deals in a seamless, effortless Omni channel landscapeKEY RESPONSIBILITIES1. ENQUIRY & REQUEST MANAGEMENT Respond to enquiries from customers, retailers/agents, your colleagues, to understan...

Customer Support (Voice, Networks, and Security)OperationsManagement External: Customers JOB SUMMARY: Main purpose of position: CipherWave prides itself on customer service and as such is looking for the successful candidate to take personal ownership for end-to-end technical support, diagnostics, fault management and service restoration for all client services. This role is a consultative 1 st L...

Job purposeThe engineer will provide effective IT assistance across the entirety of the SevenC customer base. The position is responsible for supporting and maintaining the Server and Desktop operating systems and general support of all IT-related hardware/software across a large variety of customers. As a second line engineer there will be an expectation to support other teams and act as an esca...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

The iKhokha brand is by essence brave, honest, cheeky, innovative and customer-centric. We believe every entrepreneur should be included and able to thrive in the South African economy. Our mission is to continue to build mobile centric tools that make commerce easier, cheaper and more accessible. So, what will you do? You will ensure accurate and efficient management of the company s creditors b...

ABOUT THE ROLE Part of a blended team of experienced engineers (Analysts, 1 st Line, 2 nd Line), you will be encouraged to follow through on technical issues, as you look to grow your skills and learn more about the varied environments and technologies you will be supporting. You will receive training to support your growth, with a view to progression as you increase your knowledge and standing w...

These jobs were popular with other job seekersThe main purpose of this role is to provide client support by resolving requests and incidents to ensure optimal infrastructure functionality. This is a 1st line support role.Key ResponsibilitiesProcess client requests and resolve incidents swiftlyEnsure hardware, desktop, network, app and connectivity functionalityCollaborate with third party service...

Providing 2nd line application support for internal Tracker customers. Keep track of issues raised and respond in accordance with agreed SLA's. Applications in scope will cover all applications used in the delivery of Tracker's business, i.e., both internally developed applications/systems, and Tracker customized implementations of 3rd party applications/systems. KEY DUTIES AND RESPONSIBILITES: W...

Job purposeThe engineer will provide effective IT assistance across the entirety of the SevenC customer base. The position is responsible for supporting and maintaining the Server and Desktop operating systems and general support of all IT-related hardware/software across a large variety of customers. As a second line engineer there will be an expectation to support other teams and act as an esca...

iStore is the home of everything Apple, and Africas largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong individuals ...

A company in the tourism industry is looking for an IT Helpdesk Administrator. As an IT Helpdesk Administrator, you will be responsible for providing basic 1st line support and assisting in the absence of the First-line Team. You will maintain the Active Directory structure in accordance with the Organizational structure and handle troubleshooting and information gathering about problem changes, ...

A company in the tourism industry is looking for an IT Helpdesk Administrator. As an IT Helpdesk Administrator, you will be responsible for providing basic 1st line support and assisting in the absence of the First-line Team. You will maintain the Active Directory structure in accordance with the Organizational structure and handle troubleshooting and information gathering about problem changes, ...

RETAIL OPERATIONS SUPPORT & SALES CONSULTANTFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...

We are looking for a Customer Engagement Coordinator to join the team. Duties & ResponsibilitiesSuccessful Client Programme Setup and Administration on platform Accurate and timely setup of all client programmes on the adumo Engage platform, in line with the client requirements (Programme Setup) Works with Product Specialist to administer and maintain client programmes to ensure programme and cli...

iStore is the home of everything Apple, and Africas largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong individuals ...

Job Description We are looking for a talented and multi skilled Desktop Support Engineer to join our dynamic team of IT professionals. The successful candidate should have a passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideally reside in the Northern suburbs of Johannesburg, have their own reliable transport and be willing and available for eme...

Job Description We are looking for a talented and multi skilled Desktop Support Engineer to join our dynamic team of IT professionals. The successful candidate should have a passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideally reside in the Northern suburbs of Johannesburg, have their own reliable transport and be willing and available for eme...

Job Family Sales and Service Career Stream Sales Leadership Pipeline Manage Self: Technical (MST) FAIS Affected FAIS Affected - Yes Job Purpose Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share. Job Responsibilities Client Engagement: Respond to client needs by offering...

Nambiti Technologies is an ICT Professional Services company. The company is 100% Black Owned and Managed. The company is classified as a BWO (Black Women Owned) company. The company was founded in 1997 by Mr. Kevin Paul, the current Managing Director of the company. The company has been in operation for over 17 years and has over 100 permanent employees. The company has offices in all 9 Province...

These jobs were popular with other job seekers Reference: JHB002474-TR-1We are recruiting for an ICT Desktop Engineer. Duties & Responsibilities Ensure IT Services are Accessible to Internal and External RAF CustomersAttend IT incidents and requests.Configure new equipment.Provide Desktop SupportProvide software and hardware configuration according to business requirements.Conduct troubleshooting...