insurance call centre jobs in gauteng

Role Overview The Relationship Manager is responsible for building and maintaining strong relationships with clients in the Insurance Industry. The Relationship Manager will work closely with the Product Managers to understand the data and details around lead volumes, lead costs, conversions and profitability as well as insights into why certain campaigns and channels are performing more effectiv...

Role OverviewThe Relationship Manager is responsible for building and maintaining strong relationships with clients in the Insurance Industry. The Relationship Manager will work closely with the Product Managers to understand the data and details around lead volumes, lead costs, conversions and profitability as well as insights into why certain campaigns and channels are performing more effective...

Focusing on retaining customers after sale. This position involves direct engagement with customers to understand their needs and concerns, negotiating terms to ensure competitive offerings, effective and strong objection handling skills and providing tailored solution. The ideal candidate will be customer-oriented, possess strong communication skills, and be comfortable working in a fast-paced h...

Job Details: Title: Client Service Consultant Location: Pretoria, Gauteng Permanent: Yes Full time: Yes Industry: Insurance Salary / CTC: R 18 000 Reports to: Call Centre Manager Job Description: The overall purpose of the Client Service Consultant is to provide exceptional customer service by ensuring all interactions with clients (making and taking calls, e-mails, faxes) are underpinned by Our ...

Job DescriptionTo strategize, plan and deliver quality campaigns according to the contact centre requirements in conjunction with the business unit executing the relevant POC (i.e., campaign specific).To develop campaigns insights and support the call centre by providing the required information to determine which campaigns to run, by when and for how long. To support and position the call centre...

Focusing on retaining customers after sale. This position involves direct engagement with customers to understand their needs and concerns, negotiating terms to ensure competitive offerings, effective and strong objection handling skills and providing tailored solution. The ideal candidate will be customer-oriented, possess strong communication skills, and be comfortable working in a fast-paced h...

Focusing on retaining customers after sale. This position involves direct engagement with customers to understand their needs and concerns, negotiating terms to ensure competitive offerings, effective and strong objection handling skills and providing tailored solution. The ideal candidate will be customer-oriented, possess strong communication skills, and be comfortable working in a fast-paced h...

Internal Sales Representative INTRODUCTION An underwriting management company situated in Pretoria is seeking a analytical and energetic Sales Representative with at least one to three years' experience in the insurance industry. In a sales environment the right attitude makes the difference, so the ideal candidate will need to be target driven and showcase perseverance to attain the applicable r...

KDO Group (Pty) Ltd, is a registered 100% Black Owned Financial Service Provider that provides distribution of Insurance and Financial Services within South African market. We are a trusted partner dedicated to delivering financial services to our clients for a better business and a better life. Its head office is based in Germiston.Job DescriptionTo effectively sell life assurance products at br...

Call Centre Agent: Direct Marketing (Insurance) Pretoria Permanent R7484 to R8484 p.m Call Centre Agent: Direct MarketingSalary: R7484 to R8484 p.mOur client in the insurance industry is looking for Call Centre Agents to do direct marketing.Responsibilities:1. Market products and achieve sales target (TCF) Sell policies (in and out bound) Apply product knowledge Capture policy on system Attend to...

Our client is recruiting for a Call Centre Manager | Outbound Short Term Insurance.The purpose of this role is to ensure staff are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational resultsQualification:Grade 12/Standard 10/NQF 4Completed FAIS creditsRegulatory Exam (RE 5)Relevant tertiary qualification (3 years...

Job DescriptionTo provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.Continuously identifying new business opportunities.Actively grow the merchant base by targeting quality, profitable business as well as cross selling.Enter all Qualified leads...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achiev...

Send an email about this job to a friend or to yourself. Benefits: Medical Aid Bonus Training Parking Travel Allowance UDM International, a fast-paced direct marketing company is seeking a dynamic, driven, positive and hard-working individual to join the team! In-house training is provided with our amazing training team and coaches. Great weekly bonuses for being a top performer. Referral-based l...

Job DescriptionTo oversee the management Call Centre based claims area nationally, and to ensure that the set key deliverables such as cost containment and customer service levels are met. To ensure that the Claims Fulfilment team remains dynamic and continues to share a common goal of exceeding customer expectations by keeping them informed and timeously settling claims, whilst applying risk man...

Pretoria Permanent Marked Related Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.Position Description: Implement and monitor the QA process (Internal call centres QA) Conduct call assessments Reporting Trend Reviews Coach staff for QA/Performa...

Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service to Customers, SBIB provincial offices, SBSA branches Underwriters by resolving insurance policy queries on Assurance products according to businessneeds, to facilitate the development of customer loyalty through customer relationship management and to consistently portray...

These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Intellibpo Customer Care Call Centre Position (International Call Centre USA) 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 We provide a variety of customer care, sales, claims, administration and office-based services to internat...

Job PurposeManage and coordinate the sales function including sales support and training, national sales, and key account sales to meet business requirements. This position is governed by internal and external policies and frameworks.ResponsibilitiesLeadership and Direction Explain the action plan to support the sales agents in their understanding of what needs to be done and how this relates to ...

To provide clients with professional telephonic advice and assistance. Must be able to advise policy-holders on general matters including civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours and on certain Saturdays. Administration of claims according to prescribed procedures and understanding of legal procedure and practical aspects to advi...

Internal Sales Representative INTRODUCTION An underwriting management company situated in Pretoria is seeking a analytical and energetic Sales Representative with at least one to three years' experience in the insurance industry. In a sales environment the right attitude makes the difference, so the ideal candidate will need to be target driven and showcase perseverance to attain the applicable r...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 Conduct quality assurance evaluations on all call-centre staff to ensure set standards are maintained/developed regarding all customer interactions (telephonic) in relation to Customer Experience and Technical Experience (Product, Systems and Process knowledge). Ensure consultants adhere to compliance and le...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achiev...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 Conduct quality assurance evaluations on all call-centre staff to ensure set standards are maintained/developed regarding all customer interactions (telephonic) in relation to Customer Experience and Technical Experience (Product, Systems and Process knowledge). Ensure consultants adhere to compliance and le...