Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must hav...
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must have a thorough understanding of medical aid operations or insurance policy a...
Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must hav...
Reference: PE000919-M -1 Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence receive...
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received.Requirements: Must have a thorough understanding of medical aid operations or insurance policy ad...
Administration Manager: Call CentreJohannesburg Northern Suburbs Responsible for the planning, management and leading our call center team to obtain a better and improve service quality. Assist in establishing call center objectives, provide administrators with opportunities to expand their knowledge of service, products and analyze call center data and focus on improving performance and processe...
Randburg, South Africa | Posted on 01/18/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintacorp ...
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...
Reference: PE000919-M -1 Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence receive...
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a similar role to join their team. JOB PURPOSE Product Experts provide high-quality first-line support and remote care to the company's USA customers. They maintain high customer...
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a similar role to join their team. JOB PURPOSE Product Experts provide high-quality first-line support and remote care to the company's USA customers. They maintain high customer...
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We hel...
A GREAT PLACE TO WORK, A FRIENDLY TEAM AND FANTASTIC EARNING POTENTIAL AWAITS YOU Don't miss out! A rare opportunity has just arisen to join our dynamic Sales Team in Durba n. We are looking for an experienced Internal Sales Consultant to join our established and friendly team and hope that that person will be you! There are so many reasons to join us. We are on a sharp, progressive journey to, n...
A GREAT PLACE TO WORK, A FRIENDLY TEAM AND FANTASTIC EARNING POTENTIAL AWAITS YOU Don't miss out! A rare opportunity has just arisen to join our dynamic Sales Team in Durba n. We are looking for an experienced Internal Sales Consultant to join our established and friendly team and hope that that person will be you! There are so many reasons to join us. We are on a sharp, progressive journey to, n...
Customer Service Team Leader Mango 5 2023-07-04 Western Cape Job Ref #: TRUEWORK0407 Industry: Call Centre Job Type: Permanent Positions Available: 1 USA Campaign We are seeking a professional, passionate, highly motivated, competent, target driven and energetic Team Manager to lead our team of Operations Specialist, Outreach (OSO). This individual must be familiar with building high performance ...
Insight Analyst We would like to make sure that everybody has the opportunity to succeed, and we will ensure that the process for all internal recruitment is transparent and fair, this will ensure that we get the best candidates. Creative Thinking Skills Organizational Skills Time management Skills Critical Thinking Skills Consolidate, organize and interrogate large volumes of data Visualize, com...
Insight Analyst We would like to make sure that everybody has the opportunity to succeed, and we will ensure that the process for all internal recruitment is transparent and fair, this will ensure that we get the best candidates. Creative Thinking Skills Organizational Skills Time management Skills Critical Thinking Skills Consolidate, organize and interrogate large volumes of data Visualize, com...
We have an exciting opportunity for an exceptional, highly motivated and target driven Team Leader to join our Customer Service team based in Sandton, Johannesburg. The main responsibility of the role is to ensure exceptional customer experiences while also driving team performance and achieving operational targets.Education A Matric certificate or Equivalent NQF Level 4 Qualification.FAIS accred...
Job category: Insurance Management and Administration Location: Randburg Contract: Permanent EE position: Yes Introduction Tracker is looking for a competitive Insurance Sales Representative to help us expand our business by actively seeking and acquiring new business. You will identify client's needs, demands, and sell accordingly. The goal is to formulate strong relationships to ensure growth, ...
Job DescriptionRole Purpose (Why your role exists)To lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and retentions culture in a customer centric and high-performance environment through effective management of people, processes, technology and finance, with the objective of delivering on agreement contractual metrics, transformation projects ...
Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...
OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...
Requisition Details & Talent Acquisition Contact REQ: 132836 Talent Acquisition Consultant: Lerato Sithole Location: Durban- Umhlanga Rocks Cluster: Nedbank Wealth- Insurance Closing date: 1 April 2024 Job Family SALES AND SERVICES Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical FAIS Affected- Yes Job Purpose To provide professional and efficient call services in or...
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