guest relations jobs in western cape

An established and renowned wine farm nestled in the picturesque landscape of Paarl, Western Cape. With a rich history and a commitment to producing exceptional guest service, we offer an unforgettable experience for visitors seeking to indulge in the beauty of the region and the excellence all our farm has to offer. Position Overview: We are seeking a dedicated and experienced Front of House Acc...

Additional Information Restaurant ManagerJob Number 24080521Job Category Food and Beverage & CulinaryLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars/Pool and Room Service. Supervises daily restaurant operations and...

Additional Information Restaurant Manager Job Number 24080521 Job Category Food and Beverage & Culinary Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Areas of responsibility include Restaurants/Bars/Pool and Room Service. Supervises daily restaurant opera...

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. About Fairmont Hotels & Resorts: At Fairmont Hotels & R...

JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each custo...

Role Overview:As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests.Your responsibilities will include:Managing day-to-day operations, including check-ins, check-outs, and guest inquiries.Recruiting, trai...

Job Number 24077653Job Category Sales & MarketingLocation Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existin...

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.About Fairmont Hotels & Resorts: At Fairmont Hotels & Re...

Job Number 24059836Job Category ReservationsLocation AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservation...

JOB SUMMARY Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of the Marriott brand service strateg...

This luxury hospitality group seeks to appoint an experienced, high-energy Restaurant General Manager to join the team at one of its high-end restaurants situated along the Atlantic Seaboard. Requirements: At least two years of general management experience in a high-volume upmarket restaurant operation Sound financial acumen and ability to ensure correct systems are in place and followed to achi...

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales go...

Job Number 24077753Job Category Food and Beverage & CulinaryLocation Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instea...

JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each custo...

Job Number 24059836 Job Category Reservations Location AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reser...

This position is LIVE OUT and will require the candidate to stay in the Franschhoek region. A 5 Star boutique hotel is requiring an experienced and dynamic Assistant Front Office/ Front Office Duty Manager for their Franschhoek property. The successful candidate should have at least 3 years relevant experience within a 4/5 Star Hotel and will be responsible to assist with the daily operation of t...

POSITION SUMMARY Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly crumbed. Respond ...

Front of House Manager for popular restaurant in Kloof StreetGeneral responsibilities include- Day to day runnings of the restaurant- Excellent guest relations and conflict resolution, problem solving- Staff management for a large staff compliment-Daily cash ups (Gaap)- Food and Beverage knowledge a must in order to maintain quality control- Must have own transport and be able to work night shift...

JOB SUMMARY Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. High school diploma or GED;...

Job Number 24066281Job Category Food and Beverage & CulinaryLocation Protea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff...

Our client, a luxury hotel, is looking for a Rooms Division Manager to deliver excellent guest services through the management of guest satisfaction and setting department targets and objectivesDescriptionDiploma in Hospitality ManagementMinimum of 5 years' experience in a similar roleDriver's license with own reliable transportFamiliar with all duties and procedures in the Rooms Division of a Ho...

POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Comp...

Are you someone who thrives on building connections, driving revenue, and shaping the future of hospitality and event management. If so, we have an exclusive opportunity tailored just for you. As an Account Executive, you'll step into a pivotal role where you'll be the mastermind behind fostering partnerships with key trade agents within the industry. From MICE companies to PCO s, production comp...

POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with t...