Position: Call Centre SupervisorSalary: Market relatedLocation: MidrandJob type: PermanentIndustry: FMCGReference Number: RDT.D.CCS.04042024COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION:Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the e...
These jobs were popular with other job seekersManaged Talent Solutions' client in the Agricultural sector is looking for a Datacentre Manager. This position is primarily responsible for Maintenance, support and deployment of all hosting solutions as well as the associated support thereofManagement and maintenance of Active DirectoryAssist in maintaining all corporate systems including corporate e...
To direct the overall support on all regional Technical Infrastructure i.e. switch implementation projects, mechanical & electrical systems. (HVAC, UPS, BMS, Access, CCTV, Fire, Generators etc.) To translate the strategic intent for maintenance of all regional Technical Infrastructure facilities. (Data/Switches and BTS) and the deployment of cross functional regional Technical Infrastructure proj...
Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure facilities and the deployment of cross functional regional technical infrastructure projects. Gauteng based.
With VHRS you can access top retention strategy tools to keep the pulse on your organisation and retain your talent. Role summary: A Call Centre Agent is required to improve customer satisfaction, customer service efficiency, overall customer retention rate as well as improve the total experience of TsogoSun customers. Daily Responsibilities: Liaise with colleagues to work together and provide co...
Business Performance Manager Call Centre DivisionCAPE TOWNFULL TIMEReporting into the CEO of Strive Marketing Services (Pty) LTD , as the Business PerformanceManager in our Call Centre division, you support the development of processes to improve theperformance of our network of Call Centre clients to ensure superior sales and earnings for Strive.Support them in enhancing their performance on a d...
Online Data Analyst South Africa
What you will be doing: To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and allocation of available resources; in line with the business strategy. Planning and managing the integration activities between ...
What you will be doing:To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and allocation of available resources; in line with the business strategy.Planning and managing the integration activities between ap...
The Communication Centre: Support Manager will contribute to the high standard of quality client service to both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolutio...
Collections Reporting: Compile monthly and ad hoc reports for management and their related committees. Daily/Weekly/Monthly trend analysis of delinquent and non-earning asset portfolio in order to determine adherence to the relevant collection strategy and/or process. Responsible for the compilation and visualisation of the findings of such analyses to the Manager: Collections using the appropria...
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.Duties & ResponsibilitiesReporting t...
As a L0 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to deliver top-notch support. This position ...
Managed Talent Solutions' external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg. This is a fixed contract to end of 2024, further extension might be possible depending client requirements. The Specialist Operations Centre must have experience in developing business cases to propose and implement additional ITSM and ITOM processes and function...
Leading Financial Services Organisation based in Johannesburg is seeking a highly skilled Policy Services - Operations Assistant Manager with extensive LIFE Insurance experience. Oversee, in conjunction with the Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration Oversee,...
Managed Talent Solutions' external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg. This is a fixed contract to end of 2024, further extension might be possible depending client requirements. The Specialist Operations Centre must have experience in developing business cases to propose and implement additional ITSM & ITOM processes and functions ...
We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or email wording is essential for success in this role. As a Campaign Manager, you will be responsible for building and managing...
Building campaigns using:Excalibur (beneficial)RocketMailerRealConnectManaging data setsKnowledge of the collections environment, specifically a Bank as a portfolio.Requirements:Grade 12 MatricRocketMailer ExperienceRealConnect ExperienceAdvanced Excel
As a L1 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to deliver top-notch support. This position ...
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: Lead team members to achieve strategic objectives and implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle technical and escalated enquiries, and foster collaboration between teams. Decision Making: Prioritize tasks, analyze data fo...
Role Description: Project Manager III - Infrastructure & Data Centre Specialist required for a for a 12-month contract position (possible extension) for a client based in Johannesburg. Key Responsibilities: Project Planning and Coordination. ... Qualifications & Requirements: Minimum 10 years of project management experience. Experience in large-scale project environments, with 2-3 years in manag...
Qinfo is currently sourcing for aProject Manager III - Infrastructure & Data Centre Specialist.The capacity required for a large initiative within IT Division related to a move of infrastructure between Data Centres. 10 years' experience working in a project environment of large project and or programmes of which 2-3 years management. Experience in Infrastructure and IT Application hosting. Plann...
Call Centre Agent Position Overview:As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In sho...