Reference: HQ000796-pn-2 A well-established Packaging company has a vacancy for a Customer Service Representative . Purpose of the Role: CSR will serve the purpose of a liaison between a customer and the relevant internal departments within Packaging World. The target is to ensure excellent service standards and respond efficiently to customer orders and queries in order to maintain high levels o...
One of Africa's largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...
Senior Manager: Customer Experience AVAF page is loaded Senior Manager: Customer Experience AVAF Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R-15964245 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our...
POSITION SUMMARY Function Reporting directly to the Guest Services Duty Manager, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures. Required Experience & Qualifications An appropriate recognised qualification would be advantageo...
POSITION SUMMARY Function Reporting directly to the Guest Services Duty Manager, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures. Required Experience & Qualifications An appropriate recognised qualification would be advantageo...
Our national client requires a suitably qualified and experienced internal customer service representative to join their team in Pinetown. This role is responsible for the following: Delivering sales in line with customer budgets and forecasts OTIF defective free delivery, as well as managing the recollect and supply of customer IBC packaging requirements. Must have a relevant BDegree/ National D...
Level up your career. Become a customer experience champion and make your mark! Your Purpose: Welcome to your new adventure of being a Client Experience Manager in security services. Your mission? To make sure customers feel like royalty by delivering top-notch service and handling all the ins and outs of our Security Services Department. Your Responsibilities: Picture yourself as the hero of thi...
Procurement and Network Management and responsible for managing the Ambulance, Emergency Medical Services Automotive and Home service Providers as a whole; implement more efficient ways of providing service. Manage and oversee Cost Control Division Duties: Manage EMS, Auto & Home Service Providers Extend and enhance the panel of service providers. Negotiate and manage rates/outcomes with service ...
Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To develop tactical strategy and delivery plan...
Senior Manager: Customer Experience AVAF page is loaded Senior Manager: Customer Experience AVAF Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R-15964245 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our...
Stellenbeschreibung Coordinate and prepare export shipments proactively from collection to final delivery whilst ensuring all shipments are processed and controlled in accordance with local and international customs requirements. Prepare client invoices and verify charges received from 3rd party contractors, including matching documents in accordance with approved SOP s, in order to contribute to...
A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual obligations. Oversee projects and standards to ensure a uni...
Job Description Primary Job Duties & Responsibilities Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires providing excellent customer service on queries related to processing insurance policy related transactions new business, renewals, amendment, enquiries, etc. received from Customers Review and resolve policy cancellations, reinstateme...
IMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application. The application is the primary record for determining your employment eligibility. You may attach a resume and cover letter to provide information in a different format, but your resume should never include information not already in the ap...
A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual obligations. Oversee projects and standards to ensure a uni...
We are looking for a dynamic, customer centric and results driven individual to join the Key Accounts Team at our Amaro Foods Central Office, Epping.PurposeTo take full responsibility in the designated area for availability and visibility of the Amaro Foods product range. Key Performance OutputsConduct daily store visits with formal feedback as per call cycleCo-ordination and successful implement...
As a proud Walmart-owned company, Massmart offers more than just a job; it's a place where you can create a real impact on our customers' lives and your own. Now is your chance to take the next step in your career journey!This is an exciting time to join our World.Our core Values Respect, Integrity, Service and Excellence, are evident in our everyday work environment.We are a merchandise Led busi...
POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational ne...
Our Local branch is looking for an exprienced Customer service officer to join us in our Durban Branch.Ensure peak sales while growing the company's client base and giving excellent sales service Implement a customer service policy for the organization. Ensure efficient and prompt handling of all Customers' inquiries / complaints whether relayed by phone, letter, e-mail or in person Assist Sales ...
Our client is looking for the expertise of a Sales Executive with experience in Sales within the FMCG industry especially pertaining to natural, collagen, cellulose and peeler casings, starches, and soy isolate. You will report directly to the Category Manager Casings, Spices, meat Processing Ingredients and Packaging Responsible for servicing medium/large customers in the meat/meat related indus...
Customer Service Representative page is loaded Customer Service Representative Apply locations Johannesburg, South Africa time type Full time posted on Posted 30 Days Ago job requisition id R-013146 Main Purpose: Responsible to provide customer support excellence to external business partners and the sales field staff by acting as a primary contact point for information requests and business enqu...
We are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. The candidate should have a deep desire to help and forge strong relationships with our cl...
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. A Customer Support Position has become available within the Support Centre, to ensure customer service responsibilities for the business. The successful candidate will be responsible for ensuring customer queries are resolved timeously and to a high degree of quality. The successful candidate must possess ...
We are looking for a dynamic, customer centric and results driven individual to join the Key Accounts Team at our Amaro Foods Central Office, Epping.PurposeTo take full responsibility in the designated area for availability and visibility of the Amaro Foods product range.Key Performance OutputsConduct daily store visits with formal feedback as per call cycleCo-ordination and successful implementa...