We are looking for a dynamic, customer centric and results driven individual to join the Key Accounts Team at our Amaro Foods Central Office, Epping.PurposeTo take full responsibility in the designated area for availability and visibility of the Amaro Foods product range.Key Performance OutputsConduct daily store visits with formal feedback as per call cycleCo-ordination and successful implementa...
We are looking for a dynamic, customer centric and results driven individual to join the Key Accounts Team at our Amaro Foods Central Office, Epping.PurposeTo take full responsibility in the designated area for availability and visibility of the Amaro Foods product range. Key Performance OutputsConduct daily store visits with formal feedback as per call cycleCo-ordination and successful implement...
Listing reference: cartr_000487 Listing status: Online Apply by: 20 February 2024 Position summary Industry: Other Sectors & Industries Location: Cape Town Contract: Permanent EE position: No Introduction A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matt...
Job Description Key Responsibilities Areas Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enq...
Customer Service Advisor - Nightshift (Insurance)Full-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturi...
National Market leader in Truck rental and logistics is seeking to employ an external Sales Representative at their Cape Town Branch Main focus will be new business development and Cold calling, retain and grow existing business. Achieve Sales Targets. Structured weekly call planner and call reporting detailing progress with new business development. Retain and grow new and existing customer base...
Job Description Primary Job Duties & Responsibilities Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires providing excellent customer service on queries related to processing insurance policy related transactions new business, renewals, amendment, enquiries, etc. received from Customers Review and resolve policy cancellations, reinstateme...
Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities Detailed Description Ensure efficient daily operation of the team against KPI's Drive the operating rhythm by providing daily direction and communication to agents to ensure that daily and weekly targets...
Service Centre Consultant (Permanent In Office Cape Town) page is loaded Service Centre Consultant (Permanent In Office Cape Town) Apply locations Cape Town posted on Posted Yesterday job requisition id JR-53457 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThis role delivers client service by tak...
Service Centre Consultant (Permanent In Office Cape Town) page is loaded Service Centre Consultant (Permanent In Office Cape Town) Apply locations Cape Town posted on Posted Yesterday job requisition id JR-53457 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description This role delivers client service by ta...
Job Overview: Do you always put your customers first? Are you a natural-born salesperson? Want to work for a great company with amazing benefits? If your answer is YES, YES, and YES, you should join our Inbound Sales team. Job Responsibilities: Register customer information. Explain to customers the offer and the product benefits. Conduct needs analysis, understanding the client's requirements so...
DUTIES AND RESPONSIBILITIES:Implement Operations Management Framework across the organisationSupport and enable the sustainability and profitability of existing and potential stakeholdersExpand the scope, growth, and clientele of the brandEnsure that standard operating procedures are maintained and followed through, maintaining the required service standardsProven ability to manage operational is...
Clicks is on the hunt for an exceptional Stock Clerk to provide a service to the picking department by administering stock movements and stock adjustments within a specific section to ensure that physical stock within the DC balances with stock on the system thus ensuring accurate stockholding to meet customer and scorecard requirements. Position is based at Montague Gardens DC Cape Town. Job Obj...
Internal consultant for business systems with the focus on all basis functions, application management service (AMS), authorizations (all general system issues, user and access management, etc.) and user training. Support in project management. Project lead and coordination of external support. Key Responsibilities: Being the contact for the Process Owners in terms of application support, change ...
We are currently looking for a Junior Logistics/Intercity/Transport Manager to join our team. Managing of Clients, suppliers and drivers Managing of Intercity transport operations Quoting Clients on Intercity transport and deliveries Assist with acquiring new customers for warehousing, local distribution, and Intercity transport Achieving budgetary objectives Maintaining high quality customer ser...
Main Purpose: The Event Services Manager - Banqueting is responsible for effectively planning allservices required as per the assigned event, is the centralclient contact for the duration of the event while the client is on site and managing all subordinates adequately while executing a seamless event. Reporting to the: Senior Event Services Manager Key responsibilities will include: 1) Managemen...
Main Purpose:The Event Services Manager - Banqueting is responsible for effectively planning allservices required as per the assigned event, is the centralclient contact for the duration of the event while the client is on site and managing all subordinates adequately while executing a seamless event. Reporting to the: Senior Event Services ManagerKey responsibilities will include:1) Management o...
Our clientprovides superior Sales and Service of Electronic Scales, Automated Weighing, Wrapping and Labelling Systems, Thermal Printers, Inspection Equipment, Self-Adhesive Labels and related Consumables for both the Retail Supermarket Industry as well as the Food Manufacturing Industry.Duties include maintaining and growing the market share in respect of the corporate franchise, certain superma...
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: Our client, facilitating investor access to Southern Africa's top functional and convenience food producers, seeks an E-Commerce Specialist to join their Cape Town based team. This role involves creating a...
ROLE PURPOSE A Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In...
ROLE PURPOSE A Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In...
B Degree or relevant Post Graduate QualificationAt least 5 to 10 years sales experience, preferably in the 3/4 PL and/or Freight Forwarding Industry. Demonstratable ability to manage and lead a team is an advantageSpecific experience required: Strong sales experience and ideally has worked in a business development role. Solid working knowledge of sales, business development and strategic selling...
ROLE PURPOSE The Service desk Engineer L2 (is the first point of contact for Vodacomexio users and customers in request of support via Telephone/email or Automation. While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion. The engineer provides des...
ROLE PURPOSE The Service desk Engineer L2 (is the first point of contact for Vodacomexio users and customers in request of support via Telephone/email or Automation. While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion. The engineer provides des...
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