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Manager - Customer Service Experience page is loaded Manager - Customer Service Experience Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR001102 Oversees and manages the overall operation of the customer service centre in support of our Retail, C&I, Aviation, and Lubricants businesses within South Africa and Botswana. Develops and leads a cohesive c...
Manager - Customer Service Experience page is loaded Manager - Customer Service Experience Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR001102 Oversees and manages the overall operation of the customer service centre in support of our Retail, C&I, Aviation, and Lubricants businesses within South Africa and Botswana. Develops and leads a cohesive c...
Key Responsibilities: Overall management of selected client accounts. Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. Supports the Service Line Manager and Service Line Lead in managing the research team RA, RE, SRE levels. Liaises with relevant specialist teams on behalf of team. Has cor...
Key Responsibilities: Overall management of selected client accounts. Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. Supports the Service Line Manager and Service Line Lead in managing the research team RA, RE, SRE levels. Liaises with relevant specialist teams on behalf of team. Has cor...
One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer and governance aspects, as well as inte...
The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction. Ensuring customers are satisfied, loya...
One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. They will have the responsibility for customer and governance aspects, as well as i...
These jobs were popular with other job seekers Hire Resolve's client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with c...
As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges, manage incidents effectively, and drive continuous improvemen...
Senior Manager Customer Experience
Senior Manager: Customer Experience
P.T. Customer Experience Manager page is loaded P.T. Customer Experience Manager Apply locations Denham Springs-10075 Crossing Way, Ste 620 time type Part time posted on Posted 3 Days Ago job requisition id R00251543 Store - DENHAM SPRINGS, LADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. M...
P.T. Customer Experience Manager page is loaded P.T. Customer Experience Manager Apply locations Denham Springs-10075 Crossing Way, Ste 620 time type Part time posted on Posted 3 Days Ago job requisition id R00251543 Store - DENHAM SPRINGS, LADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. M...
Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R4662 Manager, Customer SuccessWe're your dream Customer Success Team!Customer Excellence is look...
Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R4662 Manager, Customer Success We're your dream Customer Success Team! Customer Excellence is lo...
Join the Best in the Business! We are a great team of people, a great place to work and offer all the benefits you d expect from the countries #1 at what we do. Come and join us in a business with a focus where your quality can make a real difference! We currently have an exciting opportunity for a permanent Customer Service Representative to join our team. This is a varied and challenging role y...
COMPANY PROFILE SmartBuyGlasses Group (Motion Global Ltd.) is one of the world s leading designer eyewear e-retailers, with sites in more than 30 countries. With over 200 employees, we retail the world s best eyewear brands, including Ray-Ban, Tom Ford, Gucci, and many more. SmartBuyGlasses has a young, international, entrepreneurial culture promoting fast career progression and self-development....
Responsible for the profitability and customer satisfaction for assigned contracts. Provide both service agreement, and time and material program management. Requirements: Engineering Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 3 years of experience in Services). Minimum of 3 additional years of experience in Customer Contract Managemen...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are seeking a Customer Service Engineer I to join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance. What youâ€ll do: Ensure the resolved status SLA of the ser...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are seeking a Customer Service Engineer I to join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance. What you'll do:Ensure the resolved status SLA of the servic...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are seeking a Customer Service Engineer I to join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance.  What you†ll do: Ensure the resolved status SLA of the ...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are seeking aCustomer Service Engineer Ito join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance. What you'll do:Ensure the resolved status SLA of the service ...
Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC Salary: R 6200 (Salary will increase the longer you are with the company) Medical Aid Pension Fund (After 3 months) Send a detailed cv to: lukeandsonhr at gmail.com
Job Description Stop, and take a look if you are a Customer Service Manager this is a fantastic opportunity to be a part of a very successful company in the transport and distribution sector. Requirements: Grade 12 minimum Minimum of a Diploma 2 to 3 years relevant administration experience Industry related experience Freightware system or similar Computer literacy (MS Word, Excel, MS Outlook)
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