customer service centre jobs

We have a vacancy for a Customer Relations Consultant to work with the Pharmacy Debtors team within the Group Finance department. The role will be based at the Head Office in Cape Town and will report to the Customer Relations Team Leader. Job Purpose: To ensure all customer calls for private accounts are attended to and resolved. To execute the recovery of outstanding accounts related to Private...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...

OMF Service Centre Consultant (Permanent in office Cape Town) page is loaded OMF Service Centre Consultant (Permanent in office Cape Town) Apply locations Cape Town time type Full time posted on Posted 4 Days Ago job requisition id JR-53804 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description This role ...

Our client is a legal firm specializing in debt collection for major South African banks. They are seeking qualified candidates to apply for the role of Call Centre Manager. The ideal candidate should have prior managerial experience in a call center and preferably have worked for an external debt collecting agency. Job Responsibilities: Conduct staff performance reviews, assess needs, cost/benef...

Job Details: Title: Client Service Consultant Location: Pretoria, Gauteng Permanent: Yes Full time: Yes Industry: Insurance Salary / CTC: R 18 000 Reports to: Call Centre Manager Job Description: The overall purpose of the Client Service Consultant is to provide exceptional customer service by ensuring all interactions with clients (making and taking calls, e-mails, faxes) are underpinned by Our ...

experience and qualificationsGrade 12.1 Year related experience.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutionsResolve all customer queries efficiently, and within agreed timelines.Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve rele...

BPS - Customer Experience Manager Work With The BestAt Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.If you were born to deliver exceptional service, apply to join our professional team and be read...

Customer Service Advisor - Nightshift (Insurance)Full-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturi...

Empowering Africa's tomorrow, together one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo deliver customer support services to enhance t...

Job DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer va...

Why Choose JD Group: Build a Thriving Career at the Forefront of Retail Ready to join a dynamic team and make a lasting impact? Join JD Group as a Service Centre Administrator within the Incredible Cellular brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference. Here's what sets JD Group apart: Impactful Work: Deliver value to Afric...

Customer Service Call Centre Agents Based in Bryanston Shifts between 08:00 am- 19:00 pm Working from Monday to Sunday including public holidays OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professional...

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking action Ability to multitask and stay organized Excellent interpersonal and problem solving skills both telephonically and face to face Ability to communicate with both clients and technicians St...

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking actionAbility to multitask and stay organizedExcellent interpersonal and problem solving skills both telephonically and face to faceAbility to communicate with both clients and techniciansStay c...

Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.Deal with clients via telephone in adherence to procedural, productivity and quality standardsfrom a service Centre perspective.Provide excellent quality o...

We have a vacancy for a Customer Relations Consultant to work with the Pharmacy Debtors team within the Group Finance department. The role will be based at the Head Office in Cape Town and will report to the Customer Relations Team Leader. Job Purpose: To ensure all customer calls for private accounts are attended to and resolved. To execute the recovery of outstanding accounts related to Private...

Main Purpose:The Event Services Manager - Banqueting is responsible for effectively planning allservices required as per the assigned event, is the centralclient contact for the duration of the event while the client is on site and managing all subordinates adequately while executing a seamless event. Reporting to the: Senior Event Services ManagerKey responsibilities will include:1) Management o...

Service Recovery Consultant page is loaded Service Recovery Consultant Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R12299 Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.Hello Service Recovery Consultant Welcome to FNB, the home of t...

Service Recovery Consultant page is loaded Service Recovery Consultant Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R12299 Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.Hello Service Recovery ConsultantWelcome to FNB, the home of th...

Administration Repair book in Repair capturing. Service centre quote (& day turnaround time) Repair - assessments. Repair - completion process. Customer negligence process Ensure stock takes are managed and prepared within the allocated time frame and minimise losses to agreed parameters. Ensure company policies and procedures are always adhered to. Ensure timesheet deadlines are met and sent to ...

Empowering Africa's tomorrow, together one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To deliver customer support services to enhance...

*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*Make a family's year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent customer service, organizational, sales and communication skills to join the team. To apply is absolutely essential that you have...

As a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled efficiently and professionally. Ensure customer's queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints. Telephonically confirm employment and personal details...

Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager. Job Purpose: To ensure service excellence at the point of sale by ensuring fast and effici...