customer service call centre jobs in cape town

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer service b...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, C...

Duties and responsibilities Manage a portfolio of existing clients and accountsAlways offer first class customer serviceProviding a variety of quotations to clients.Following up quotations each morning to ensure we have provided what was required and offer any further helpWhen a quotation is cancelled try to find out if there is anything we could have done.Requirements:Customer service orientatio...

Our Client, Debtbusters a division of IDM has an opportunity for a Client Service Consultant. Who is IDM? Serving clients from a division of IDM, DebtBusters' make an impact on the lives of South Africans, committed to providing the best service to those in need with our taylor-made financial solutions. The work we do and the way we do it make a real, lasting difference to the lives of those we r...

Description To manage and grow a portfolio of Small and Medium Enterprises with high profit generationTo conclude telephonic sales aligned to set targets via focused campaigns to further entrench and increase profitability of the existing Business Banking and Commercial BaseIdentifying customer needs and providing information on a broad range of the business s and groups products and servicesProv...

Ensure that all station staff carry out and perform their duties strictly in accordance with the contract s Quality Management System encompassing Key Accountabilities/ Principal Responsibilities The Company Rules Customer Relations Cash Management Procedures Passenger Management Procedures Security Procedures Cleaning Procedures Health and Safety Procedures PRIMARY DUTIES Shift Schedule and Reso...

THE FREIGHTMORE GROUP OF COMPANIESLead Generator - (Cape Town)Function: Working as part of the Sales Team, the Lead Generator will be responsible for making outbound calls and generating potential qualified leads. They will convert outbound dialing leads into qualified appointments and then pass these qualified leads on to the relevant person to turn the leads into business.Working Hours: 08:00 -...

These jobs were popular with other job seekers South Africa's premier supplier of Personal Protective Equipment (PPE), Cleaning Chemicals, Paper Products, Industrial Consumable Supplies and Workwear is looking for a General Manager to join their successful team. The General Manager will be based at the company's Cape Town branch but will travel extensively to oversee the other branches in George,...

THIS ROLE IS SPECIFICALLY FOR THE BPO (BUSINESS PROCESS OUTSOURCING) ENVIRONMENT. IF YOU ARE EXPEREINCED WITH IN INTERNATION CALL CENTERS AS A OPS MANDAGER RUNNING SPECIFIC INTERNATIONAL OUTSOURCING CAMPAINGS YOU CAN APPLY!Main Purpose of the RoleThe Director of Operations main purpose is to organize and oversee the daily operations of our company. You will be the one to ensure that our business ...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Location: Cape Town, Western Cape, South Africa Sanlam Personal Loans (SPL) was established 23 years ago and is now part of a newly established Fintech business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist ...

HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding middle-income market in southern Africa through mail order (catalogue), electronic channels (Internet ...

Job Description Key Responsibilities Areas Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enq...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you! In this role you will be part of a team that will shape the future of Vodacom's technology l...

Who are we?The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insuran...

We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.A top-notch Customer Service Specialist will demonstrate excellent time management s...

A global leader in evidence-based weight loss - we're on a mission to bring healthier habits within reach for everyone! Our flagship Counterweight Plus programme, the intervention used in the groundbreaking diabetes remission clinical trial DiRECT, has revolutionised the treatment of type 2 diabetes worldwide. We pride ourselves on being an inclusive, friendly, and highly dedicated team. Our dyna...

Allgemeine Angaben Bewerbungsfrist 30-Jun-2024 Standort Woodstock Land Südafrika Job Kategorien Business Process Outsourcing Work Style On Site Jobbeschreibung Position : Senior Operations Manager - Contact centre Department : Operations Overview : Responsible for the profitability and management of call center operations activities of a very large, multiple and/or complex LOB's / client/s / acco...

CI Analyst Night Shift - WC Are you ready to take the next step in your career?The purpose of this position is to investigate, analyse, document, and coordinate activities within business and/or operational processes, which will improve customer service, reduce cost and increase efficiency to address business requirements needed to optimize the business.What would make you a good fit for this rol...

CI Analyst Night Shift - WC Are you ready to take the next step in your career?The purpose of this position is to investigate, analyse, document, and coordinate activities within business and/or operational processes, which will improve customer service, reduce cost and increase efficiency to address business requirements needed to optimize the business.What would make you a good fit for this rol...

ENVIRONMENT: A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the customer base with any application based technical difficulties as well as network and infrastructural troubleshooting relating to software requirements. You will also be required to ra...

RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years' experience in a multi-national company at management Level.12 years' experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication an...

Job summary : We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong leadershi...

About the job Ndebele Speaking Customer Service AdvisorOur client based in Century City is seeking Ndebele Speaking Customer Service Advisor.The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an ...