Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they're on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...
DescriptionDMS CAMPAIGN (Digital Media Solutions) - USA night shiftWhat they will be doing -Lead generation from an existing client base/Cold calling for medical insurance and other campaignWhat their typical Day will look like:Read from a scripted pitchTransfer warm leads to the USA teamWork towards exceeding transfer targetsEnsure high quality standards are adhered toMatric12 months outbound sa...
One of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 6 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal record Top ...
OMF Service Centre Consultant (Permanent in office Cape Town) page is loaded OMF Service Centre Consultant (Permanent in office Cape Town) Apply locations Cape Town time type Full time posted on Posted 4 Days Ago job requisition id JR-53804 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThis role d...
SALES AGENT NIGHT SHIFT Looking for a job to challenge your excellent customer service skills? Look no further.....We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...Job Description...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...
As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...
A global leader in evidence-based weight loss - we're on a mission to bring healthier habits within reach for everyone! Our flagship Counterweight Plus programme, the intervention used in the groundbreaking diabetes remission clinical trial DiRECT, has revolutionised the treatment of type 2 diabetes worldwide. We pride ourselves on being an inclusive, friendly, and highly dedicated team. Our dyna...
Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166 .With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you...
Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166 . With game-changers in over 70 different countries, we celebrate our differences and embrace what makes yo...
Lead the provisioning and administration of facilities management for multiple sites and contribute to policy formulation. The management of the contracted maintenance, security, and cleaning service providers, through their site supervisors, to ensure the delivery of service within agreed budgets. The maintenance and monitoring of procedures and records relating to the building s fabric, mechani...
OMF Service Centre Consultant (Permanent in office Cape Town) page is loaded OMF Service Centre Consultant (Permanent in office Cape Town) Apply locations Cape Town time type Full time posted on Posted 4 Days Ago job requisition id JR-53804 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description This role ...
Job DescriptionThe Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town. The purpose of this role is to ensure that the client services service levels are maintained within Contact Centre. Lead and manage a team of Client Service Consultants within the larger Client Services team. The incumbent m...
Team Leader Service Desk - PNP Team Leader Service Desk Are you ready to take the next step in your career? The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environm...
Who are we?The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insuran...
My client in Cape Town requires a Technical FM to provide managerial and supervisory direction with regard to service delivery in order to ensure maximum customer satisfaction. Grade 12 Appropriate Electrical Tertiary qualification: NDip / Suitable trade test- discipline Must be red seal qualified Wireman's Licence: Single Phase and Three Phase Min 5 year experience in facilities environment, bui...
Student Journey Officer/ Call Centre (Academics) (JB4368) Cape Town, Century City Market Related As a Student Journey Officer, you'll be the go-to person for students from the moment they register until they graduate. Think of yourself as a student's personal guide and helper during their academic journey. Skills and Qualifications: Education: Grade 12 Experience: Ideally, you've worked in custom...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...
experience and qualificationsGrade 12.1 Year related experience.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutionsResolve all customer queries efficiently, and within agreed timelines.Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve rele...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...
Service Centre Consultant (Permanent In Office Cape Town) page is loaded Service Centre Consultant (Permanent In Office Cape Town) Apply locations Cape Town posted on Posted Yesterday job requisition id JR-53457 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThis role delivers client service by tak...
Compliance Operations Quality Assurance Speciialist Compliance Operations Quality Assurance Speciialist Mukuru has an opportunity available for a Compliance Ops Quality Assurance Specialist to join the Operations team based in Cape Town.As a Compliance Operations Quality Assurance Specialist, your role involves evaluating customer interactions across various channels, including calls, chats, and ...
Team Leader Service Desk - PNP Team Leader Service Desk Are you ready to take the next step in your career? The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client s contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environm...
Compliance Operations Quality Assurance Speciialist Compliance Operations Quality Assurance Speciialist Mukuru has an opportunity available for a Compliance Ops Quality Assurance Specialist to join the Operations team based in Cape Town. As a Compliance Operations Quality Assurance Specialist, your role involves evaluating customer interactions across various channels, including calls, chats, and...