customer service call centre jobs in cape town western cape

Jnr Customer Service Agent (JB4213) Cape Town Market Related Provide outstanding customer service to clients via various communication channels including phone, email, and live chat. Address customer inquiries, concerns, and complaints promptly and professionally. Assist customers with product information, troubleshooting, and issue resolution. Collaborate with other team members to ensure seamle...

Support and provide superior customer care service via phones and web enquiries to handle and resolve complaints, provide information in response to inquiries, both as a receiver and caller.RequirementsPRINCIPAL DUTIES & RESPONSIBILITIES Answer calls professionally Provide personalised customer service of the highest level Respond to customer enquiries or questions Handle and resolve customer com...

Support and provide superior customer care service via phones and web enquiries to handle and resolve complaints, provide information in response to inquiries, both as a receiver and caller. Requirements PRINCIPAL DUTIES & RESPONSIBILITIES Answer calls professionally Provide personalised customer service of the highest level Respond to customer enquiries or questions Handle and resolve customer c...

Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand.If you are career driven and looking to grow your international experience, this is a perfect opportunity for you!Your Role as CSSR:Service a prestigious airline brand o...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and l...

Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities Detailed Description Ensure efficient daily operation of the team against KPI's Drive the operating rhythm by providing daily direction and communication to agents to ensure that daily and weekly targets...

POSITION OVERVIEW MCI's mission is to create an environment and culture that empowers our agents and management team to passionately represent our client's brands. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center customer service, technical support, or back-office experience is preferred. As p...

.When it comes to creating a place where everyone is welcome, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit: Are you ready to join Vodacom s exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will be part of the evolution...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where change is a consta...

Expiry Date: 2024-05-01 Purpose of the role: Overview: Finbond Mutual Bank is seeking a dynamic and experienced Call Center Manager to oversee our call center operations based in Somerset West, Cape Town. The call center serves as a control center for our bank branches nationwide, as well as providing essential services to customers for credit and transactional banking needs. We are looking for a...

Manager - Customer Service Experience page is loaded Manager - Customer Service Experience Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR001102 Oversees and manages the overall operation of the customer service centre in support of our Retail, C&I, Aviation, and Lubricants businesses within South Africa and Botswana. Develops and leads a cohesive c...

Manager - Customer Service Experience page is loaded Manager - Customer Service Experience Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR001102 Oversees and manages the overall operation of the customer service centre in support of our Retail, C&I, Aviation, and Lubricants businesses within South Africa and Botswana. Develops and leads a cohesive c...

Job DescriptionRole Purpose The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales via the telephone. Candidates should be well versed in Inbound and/or Outbound call handling, Sales and Service. Candidates will be dealing with motivated car sellers that would like to trade their vehicles via inbound calls / online platform ...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and l...

Inbound Client Contact Centre Administrator 2024-04-19 - 2025-02-28 Permanent PE000919 Admin / Office / Call Center / Support Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a hig...

Inbound Client Contact Centre Administrator 2024-04-19 - 2025-02-28 Permanent PE000919 Admin / Office / Call Center / Support Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a hig...

We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers. 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557 Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom. Collinson is the global, privately-owned company dedicated to hel...

We are seeking a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape, on a 6-month contract. Our client is a wholesaler of pharmaceutical products. The ideal candidate should be located in close proximity to Bellville and possess the following qualities: - High energy levels and a proactive approach to achieving targets - Demonstrated ability to deliv...

Job DescriptionRole PurposeThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound Sales and Service Centric Agents to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where change is a constant.The A...

ENVIRONMENT: A Hermanus-based Financial Emigration Specialist seeks a highly meticulous, self-driven & client-centric individual to fill the role of an Intermediary Financial Consultant on a 1 year Contract basis. The ideal candidate must be RE5 qualified or possess a qualification applicable to RE, have Call Centre or Sales experience, Retail Banking / Financial Services, or Insurance experience...

Our client is recruiting for Greek speaking individuals in South Africa - work from the comfort of your own home. Apply now!Join the leading BPO team as a Greek speaking Customer Sales and Service Representative in South Africa! Do you have the charisma and charm to provide the Greek speakers with the best customer service? Apply today and become a specialist in travel!Job Purpose:Work for a pres...

AnyVan makes moving anything anywhere, easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we're proud to be known as the largest, fastest growing tech company in the logistics industry. Like many popular marketplaces, we're asset light i.e., we don't own any vehicles or employ any drivers. We work with our t...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

WebFX is a proud Google Premier Partner with 6 offices in the US as well as one in Guatemala and another in Cape Town, South Africa! We are continuing to expand worldwide and would love for you to be a part of that! In fact, we doubled in size in the past 5 years and are projecting to once again double in size and be a global, publicly traded tech company by the year 2030 - operating in every con...