customer service call centre agents gauteng jobs

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Salary: Market related Location: Midrand Job type : Permanent Industry: FMCG Reference Number: RDT.D.CCS.04042024 COMPANY DESCRIPTION: Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of ...

We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call...

Requirements: Grade 12 A Diploma/Certificate in Supervisory Management Diploma/Certificate Knowlege in National Deals, Effective Team Management, DPS, Product Knowledge (Building and Automotive) 4 years overall experience required for the role 2 years of the overall experience should be as a second in charge (2IC) to a Team Leader Responsibilities: Ensure agent and team achievement against set KP...

Are you interested in signing your own paycheque and ready to be a future leader? We are recruiting for Sales Consultants to join our dynamic team. We are a well-established Company that is growing. We need to build our current team of 20 Top consultants to 30 Agent must meet their target. Agent must strive to achieve goals tied to the target. Agent Must be very persuasive and is responsible for ...

Quality Assurance Motor Support (JG9) X2Johannesburg, Gauteng, South AfricaQuality Assurance Motor Support (JG9) X22 positions are available in Santam Motor Support: Quality Assurance (JHB, Hill On Empire) for a position as a Quality Assurance ConsultantDivision: Motor Support: Quality Assurance. Reports to: First Line Manager: Quality Assurance.Job grade: 9Location: JHBWHAT WILL YOU DO?The Quali...

Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of the brand representatives. The main purpose of your role will be to increase client loyalty through effective and efficient service to our clients providing our valuable clien...

We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call...

Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of the brand representatives. The main purpose of your role will be to increase client loyalty through effective and efficient service to our clients providing our valuable clien...

The purpose of the Team Leader: AVBOB is to lead, supervise, coach and mentor high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service and compliance from the Agents. The Team Leader will create an effective support tea m and cultivate strong business relationships within the iSON Xperiences f...

Available position for Customer Service Agents in SpartanRequirementsMust have matricMust come from technical background/call centre in breakdown assistanceClient service representative experience2 years in call centre for breakdown assistanceMust have knowledge of CRM systems and practices

Available position for Customer Service Agents in Spartan Requirements Must have matric Must come from technical background/call centre in breakdown assistance Client service representative experience 2 years in call centre for breakdown assistance Must have knowledge of CRM systems and practices

Customer Service F Contract Position3 year Contracts based in RandburgTo Start ASAP - Looking for Afrikaans Call Centre Agents Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct st...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...

Automation Marketing Manager: Hippo Telesure Investment Holdings 2023-05-19 Gauteng Job Ref #: C1090001 Industry: Insurance Job Type: Permanent Positions Available: 1 TIH is the holding company of some of South Africa s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison plat...

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What w...

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What w...

Who we are Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Pro...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...

Job Purpose Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? We are seeking experienced travel consultants nationally ( Johannesburg/Durban/Cape Town) Call Centre. Our travel consultants provide world-class service by effectively managing and co...

Job Purpose: Contribute to the company's business goals through the application of CRM technology and CRM techniques, particularly the use of Salesforce Marketing Cloud. Responsible for campaign management across direct marketing acquisition initiatives. Manage and report on the company database and utilise data insights to improve marketing efficiency. Ensure regular relationship management with...