customer service call centre agents cape town jobs

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

A well established company based in Brackenfell Cape Town is looking to employ experienced Customer Services Team Leader to join their organisation. This role reports into the Customer Service Manager.Hours 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements. Purpose of the...

Job Description Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend ...

CAPAGO is a French provider of outsourcing services for European governments and their diplomatic missions. It is responsible for financing and managing visa application centres to process their Schengen visa applications. We operate in 10 countries and welcome more than 250,000 visa applicants annually. As part of our development, we want to strengthen our Operations Department. We are currently...

Are you interested in joining our client's team of call centre agents, do you have a passion for customer service? We are looking for call centre agents to join our client's team in Durban Kingsmead | Umhlanga This is a permanent role Hours: Monday to Sunday in Rotational shifts 24/7 Salary: Basic: R5250 Attendance bonus: R1000 Shift Allowance: R1000 (0nly applicable if they are working evening s...

Job Purpose Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? We are seeking experienced travel consultants nationally ( Johannesburg/Durban/Cape Town) Call Centre. Our travel consultants provide world-class service by effectively managing and co...

IF YOU ARE NOT FLUENT/ NATIVE IN THE ISINDEBELE LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inboun...

Our client helps people in every phase of their life to enjoy unrestricted quality of life within their own four walls. As one of the market leaders in the field of stairlifts and home lifts, it is their daily ambition to offer their customers the best advice and service. A day in your future role No Cold Calling You receive inquiries from interested parties, consult them on our products over the...

Are you interested in joining our client's team of call centre agents, do you have a passion for customer service? We are looking for call centre agents to join our client s team in Durban Kingsmead | Umhlanga This is a permanent role Hours: Monday to Sunday in Rotational shifts 24/7 Salary: Basic: R5250 Attendance bonus: R1000 Shift Allowance: R1000 (0nly applicable if they are working evening s...

Are you interested in joining our client's team of call centre agents, do you have a passion for customer service?We are looking for call centre agents to join our client s team in Durban Kingsmead | UmhlangaThis is a permanent role Hours: Monday to Sunday in Rotational shifts 24/7 Salary:Basic: R5250Attendance bonus: R1000Shift Allowance: R1000 (0nly applicable if they are working evening shifts...

One of Africa s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...

IF YOU ARE NOT FLUENT/ NATIVE IN THE SEPEDI LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound li...

IF YOU ARE NOT FLUENT/ NATIVE IN THE TSHIVENDA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound...

IF YOU ARE NOT FLUENT/ NATIVE IN THE XITSONGA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound ...

IF YOU ARE NOT FLUENT/ NATIVE IN THE AFRIKAANS LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDFTC: 1st APRIL 2024 - 30th APRIL 2025Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking...

IF YOU ARE NOT FLUENT/ NATIVE IN THE ISIZULU LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound l...

Our Client who is a well know Leader in the Airline Reservations industry is seeking to employ GREEK, ITALIAN, GERMAN, Speaking Agents to join the team on a permanent basis with a very competitive salary. If you meet the below requirement feel free in making contact with us. This position is REMOTE based all over South Africa!!!!Job description: Work for a prestigious airline brand on various wor...

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.Role Reporting Team LeaderKey responsibilities ...

Job Opportunity: Experienced Call Centre Agent French Support Specialist Introduction: We are actively recruiting experienced call centre agents to join our dynamic team, providing customer service for retail software and equipment in a first-line tech support capacity. This role specifically caters to English and French-speaking customers in the US and Europe. As part of our growing team, you wi...

Our client has an opportunity available for a Sales Support Team Manager based in Cape Town.Requirements:Fluent in English.Matric4 years administration in a call centre environment and call centre experience- essential.Knowledge of sales back-end processes- essential.Knowledge of the ISP industry and products would be advantageous.Customer service experience. Responsibilities:Ensure that the team...

Job DescriptionWe are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to create a customer centric and high performance culture through effective management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement.QualificationsEssen...

Job DescriptionJob DescriptionWe are looking for professional, high performance individuals, with sound leadership and problem-solving skills, to support the customer service team while building a positive, people-focused environment.Key Responsibilities :Operational Excellence Identifying and communicating barriers to performance/service delivery to the operational leadersContribute in regular m...

Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions new business, renewals, amendment, enquiries, etc. received from CustomersReview and resolve policy cancellations, reinstatements,...