customer service agents western cape jobs

Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. The South African entity is recruiting Call Centre Agents to join th...

One of Africa's largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors. 1. Skills & Competency Requirements Grade 12/NQF4 Proficient in at least 3 of the South African Languages including IsiXhosa. 3 years' experience as a Team Leader/ Supervisor Intermediate Computer Skills Team management experience Coaching and Mentoring ski...

Job Description Primary Job Duties & Responsibilities Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires providing excellent customer service on queries related to processing insurance policy related transactions new business, renewals, amendment, enquiries, etc. received from Customers Review and resolve policy cancellations, reinstateme...

Job Description Primary Job Duties & Responsibilities Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires providing excellent customer service on queries related to processing insurance policy related transactions new business, renewals, amendment, enquiries, etc. received from Customers Review and resolve policy cancellations, reinstateme...

Senior Sales Representative (PAINT) Trade Redecoration - Western Cape - R28 000 to R 38 000 Per Month KEY RESPONSIBILITIES FOR POSITION To increase the Company's market share by strategically targeting industry stakeholders i.e. Managing agents, Body corporates, Asset owners, Property Groups and networking with large redecoration contractors and 3rd Party Specifiers. Sales generated will be large...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors. 1. Skills & Competency Requirements Grade 12/NQF4 Proficient in at least 3 of the South African Languages including IsiXhosa. 3 years' experience as a Team Leader/ Supervisor Intermediate Computer Skills Team management experience Coaching and Mentoring ski...

Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Team Leader - Insurance Call Centre (US Hours) at WNS.Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 40...

ROLE PURPOSE A Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In...

ROLE PURPOSEA Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In ...

Pam Golding Properties is looking to partner with people who are ambitious, driven by success, motivated by reward and able to work to targets to join our successful Mitchell's Plain office. We want Estate Agents who are curious, determined, persistent with great attention to detail, but also sociable and outgoing. The role is about the successful marketing and selling of property and continued g...

Leading Estate Agent comparison site operating in the UK, specializes in analyzing extensive property data to facilitate informed decision-making for customers seeking to compare Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele. The Client Servicea B2C role is a critical position within the company, responsible for delivering exceptional customer service to c...

We are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer systems. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be cu...

Pam Golding Properties is looking to partner with people who are ambitious, driven by success, motivated by reward and able to work to targets to join our successful Mitchell's Plain office. We want Estate Agents who are curious, determined, persistent with great attention to detail, but also sociable and outgoing. The role is about the successful marketing and selling of property and continued g...

Requirements: Must be in possession of a Grade 12 Certificate A Sales qualification would be advantageous A minimum of 5 years relevant practical sales experience gained within the Western Cape Exposure to the building trade and/or body corporate and/or commercial property environment would be advantageous Competencies Required Willingness to learn and adapt quickly to the building/paint industry...

As a Touring Consultant at Exclusive Destinations, you are part of a team that enhances guest experiences through personalized handling of reservation requests. In this role, you will deliver highly quality and efficient service, ensuring that every guest has an exceptional Safari experience. If you're looking to develop your skills and be part of the future of luxury, this is your moment.Primary...

ROLE PURPOSE A Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In...

We are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer systems. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be cu...

Senior Sales Representative (PAINT) Trade Redecoration - Western Cape - R28 000 to R 38 000 Per Month KEY RESPONSIBILITIES FOR POSITION To increase the Company's market share by strategically targeting industry stakeholders i.e. Managing agents, Body corporates, Asset owners, Property Groups and networking with large redecoration contractors and 3rd Party Specifiers. Sales generated will be large...

Senior Sales Representative (PAINT) Trade Redecoration - Western Cape - R28 000 to R 38 000 Per Month Traveling: Yes Hours of work: 45 R28 000 to R 38 000 depending on industry experience and knowledge. Fringe Benefits: Car Allowance, Cell Allowance, Petrol, Provident fund. Overtime requirements Due to workload regular overtime is required with no overtime being paid. Language: Fully bi-lingual a...

Senior Sales Representative (PAINT) Trade Redecoration - Western Cape - R28 000 to R 38 000 Per Month Traveling: Yes Hours of work: 45 R28 000 to R 38 000 depending on industry experience and knowledge. Fringe Benefits: Car Allowance, Cell Allowance, Petrol, Provident fund. Overtime requirements Due to workload regular overtime is required with no overtime being paid. Language: Fully bi-lingual a...

To ensure that the scheme or organisation is protected from over-utilisation or inappropriate claiming by service providers that leads to abuse of member and scheme funds.Experience:8 years Managed Care experience preferred.Qualifications:Accountabilities:- Provide clinical inputs on ex-gratia funding requests - Open, review and resolve all clinical queries and assessments through providing a cli...

ROLE PURPOSEA Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In ...

Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities Detailed Description Ensure efficient daily operation of the team against KPI's Drive the operating rhythm by providing daily direction and communication to agents to ensure that daily and weekly targets...