customer service agent jobs in cape town

FlySafair is South Africa's true low cost airline. We took to the skies in October 2014 and have expanded fast, linking several key destinations in South Africa. Our intention is to keep our fares lower for longer and in so doing offer South Africans an affordable and easy air travel alternative. FlySafair is a very dynamic company that prides itself on being forward thinking and innovative. Safa...

One of Africa's largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...

Central Reservation AgentCity: Cape TownPosition Type: Full TimeJob Description:Role Overview:As a Central Reservation Agent for our client, you will be responsible for managing the centralized booking system to efficiently handle reservations, inquiries, and customer service requests. You will serve as the primary point of contact for guests, travel agents, and internal stakeholders, ensuring a ...

Job Description Position scope: As a Dining Reservation Agent with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm service and efficiency make our guests feel welcome and valued and set the stage for a memorable meal/event. Together, let s turn moments into memories. Responsibilities: Consistently ...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Well known Inbound DMC is looking for a Destination and MICE Specialist to successfully quote profitable itineraries, manage and execute all meetings, incentives and events for existing as well as new clients. Sales Secure business and effectively cost products. Understand the market and margin control. Build up and maintain agent / supplier relationships. Source new products. Develop own sales s...

1 week ago Be among the first 25 applicants Direct message the job poster from Intersect-HP a TELUS International Company Talent scout. Dream job finder. People pleaser.Position: Operations Team Leader - German speaking Department: Operations Overview: Manages and oversees the activities of a team of Customer Support Specialists, ensuring that each individual performs at par with the standards se...

Leading Estate Agent comparison site operating in the UK, specializes in analyzing extensive property data to facilitate informed decision-making for customers seeking to compare Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele. The Client Servicea B2C role is a critical position within the company, responsible for delivering exceptional customer service to c...

The role will involve (but not limited to):(An overview, but is not limited to the full function of the role) Driving sales techniques and tools to achieve and exceed set sales targetsUsing effective sales techniques and tools to achieve and exceed set sales targets selling international flight tickets, packages (local and international), and cruises. Responsible for creating an environment to ac...

One of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 6 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal record Top ...

Job Description Key Responsibilities Areas Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enq...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Job Number 24078410Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable exper...

We are seeking a dynamic and experienced 2IC - Senior Verification Officer to join our Verification Department, responsible processing verification requests from customers and agent, monitoring UK consultants and external verifiers. The ideal candidate will have a strong background in verification processes and a keen eye for detail. This role will involve overseeing the verification activities, ...

Guest Experience Expert (Guest Service Agent) - Cape TownFull job descriptionJob Number 24078425Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYFunctionReporting directly to the Guest Services Duty Manager, t...

Contribute to an effective service delivery through the handling, monitoring and control of shipments from start to finish within required specifications and in accordance with agreed policies and procedures. Carry out the opening of shipment files including allocating a shipment file number, establish and obtainlandside and transport rates, 3rd party Service provider costs and quality assure tha...

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational ne...

Job Number 24078410 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable...

POSITION SUMMARY Function Reporting directly to the Guest Services Duty Manager, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures. Required Experience & Qualifications An appropriate recognised qualification would be advantageo...

POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable experiences. We are recruiting for a fun, energetic, innovative and enthusiastic Guest Experience Expert with a positive attitude Reporting to the Front Office Manager, the successful incumbent is required to provide professional and excellent cust...

Pam Golding Properties is looking to partner with people who are ambitious, driven by success, motivated by reward and able to work to targets to join our successful Mitchell's Plain office. We want Estate Agents who are curious, determined, persistent with great attention to detail, but also sociable and outgoing. The role is about the successful marketing and selling of property and continued g...

Do you remember the last time you had a good experience with customer support? What about a bad one? We are building tools to help businesses ensure that all experiences are excellent ones. We are pioneering the future of customer service technology and empowering organizations to deliver proactive customer experiences that are intuitive and secure. As a member of our small design team you will h...

Electrum Cape Town, Western Cape, South Africa Electrum is an exciting B2B tech company. We partner with some of South Africa's biggest household names, enabling them to open up their customers' access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference.We hire the best of the best and w...