customer service agent jobs in cape town western cape

1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life.Job PurposeBe the first line of contact for Pro & Premier cust...

Planet Africa Tours offers destination management services to the Japanese market, operating tours across Southern and East Africa. Our expert team has a wealth of knowledge and the connection to deliver an exceptional experience for any travelers visiting from Japan. A combination of local knowledge and an understanding and appreciation of the requirements of the Japanese traveler has made Plane...

2 months ago Be among the first 25 applicants Thompsons Travel (Pty) Ltd has a vacancy for a Senior Corporate Ticketing Consultant in Johannesburg.ResponsibilitiesTo provide a reliable and efficient service, processing tickets quickly and accurately and producing a high-quality serviceEnsure compliance in all aspects of travel proceduresIssuing and re-issuing of all air tickets and EMD's within t...

S/Subs Company needs the skills of an experience CRM agent for the shipping / export division S/Subs Company needs the skills of an experience CRM agent for the shipping / export division Matric 3 years exp in the same type of position Good overall knowledge of shipping / export forwarders POD"s Export Documentation Shipment bookings Liaise with service providers Quotes on orders, back orders etc...

S/Subs Company needs the skills of an experience CRM agent for the shipping / export division Matric 3 years exp in the same type of position Good overall knowledge of shipping / export forwarders POD"s Export Documentation Shipment bookings Liaise with service providers Quotes on orders, back orders etc Liaise with Production and attend meetings Extensive Client liaison and updating CRM system

Our client based in Cape Town is looking for a friendly, energetic and driven Senior Inbound Consultant to complement their vibrant office environment and to handle international tour operator enquiries.The ideal candidate should be confident, self-motivated and goal-driven. If you think that you are detail-orientated and accurate then this might be the role for you.The position is within the cli...

As a Receptionist at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Provide a smooth check ...

Are you a Solutions Engineer with contact center experience seeking an exciting opportunity? Picture yourself joining a fast-paced and innovative tech start-up that has a global strategic partnership with AWS . We are experiencing remarkable growth and momentum with our clients and partners, and we need a talented Implementation Solution Engineer like you to scope, build and deliver technical sol...

2 months ago Be among the first 25 applicants Thompsons Travel (Pty) Ltd has a vacancy for a Senior Corporate Ticketing Consultant in Johannesburg. Responsibilities To provide a reliable and efficient service, processing tickets quickly and accurately and producing a high-quality serviceEnsure compliance in all aspects of travel proceduresIssuing and re-issuing of all air tickets and EMD's within...

POSITION SUMMARY Responsible for maximizing revenue and profit associated with rooms and catering across the three customer segments of transient, contract, group and catering. The Manager is a Hotel's first point of contact for revenue management support and leads sales strategy meetings and maintains relationships with key stakeholders at hotel level; recommending and maintaining pricing, posit...

Planet Africa Tours offers destination management services to the Japanese market, operating tours across Southern and East Africa. Our expert team has a wealth of knowledge and the connection to deliver an exceptional experience for any travelers visiting from Japan. A combination of local knowledge and an understanding and appreciation of the requirements of the Japanese traveler has made Plane...

experience and qualificationsGrade 12.1 Year related experience.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutionsResolve all customer queries efficiently, and within agreed timelines.Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve rele...

Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities Detailed Description Ensure efficient daily operation of the team against KPI's Drive the operating rhythm by providing daily direction and communication to agents to ensure that daily and weekly targets...

A company in Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock orders, and manufacturing stock orders in line with standard operating procedures. Participate in production planning meetings and track order progress to provide. feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers for ...

Jnr Customer Service Agent (JB4213)Cape TownMarket RelatedProvide outstanding customer service to clients via various communication channels including phone, email, and live chat.Address customer inquiries, concerns, and complaints promptly and professionally.Assist customers with product information, troubleshooting, and issue resolution.Collaborate with other team members to ensure seamless cus...

As a Receptionist at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Provide a smooth check ...

Job DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer va...

Are you energetic, ambitious, and looking to develop your career? Our Johannesburg Sable Study Abroad department is looking to add a Study Abroad Adviser to their team. This department provides student placement services to universities in Australia, Canada, USA, UK, New Zealand, Netherlands, Ireland, Cyprus, Sweden, and Mauritius. We offer a dynamic and challenging environment where we achieve o...

Job Description About Our Client: Our client is a leading provider of vascular care services, specializing in the treatment of venous. insufficiency and related conditions. With a commitment to providing compassionate care to patients of all backgrounds and income levels, we are seeking dedicated individuals to join our team as Customer Care Representatives. If you possess excellent communication...

An awesome opportunity has become available for a Number Change Consultant to join our World Class Customer Support Department.The main purpose of this position is to ensure the accuracy and completeness of FICA documentation received from new customers as well as process number change requests.This position is responsible for checking and verifying information gathered from new customers in orde...

Does traveling and organizing its components make you excited? Do you excel at foreseeing the needs of others and transforming a simple trip into the most unforgettable experience? If your answer is YES, Read on We're thrilled to be expanding and looking for a new addition into our amazing team. As a valuable team member thanks to your knowledge and expertise, you'll have the opportunity to blend...

AnyVan makes moving anything anywhere, easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we're proud to be known as the largest, fastest growing tech company in the logistics industry.Like many popular marketplaces, we're asset light i.e., we don't own any vehicles or employ any drivers. We work with our tr...

_ _OUTFITTERY__ ist Europas größter Personal-Shopping-Service. Wir sind für diejenigen da, die sich mehr Beratung und Expertise wünschen als Regeln und Routine denn wir sind davon überzeugt, dass sich guter Stil mit der Zeit weiterentwickelt. Wir wollen inspirieren und ermutigen nicht diktieren, was getragen werden soll. Für uns ist Stil eine Reise und wir möchten unsere Kund*innen dabei begleite...

An awesome opportunity has become available for a Number Change Consultant to join our World Class Customer Support Department. The main purpose of this position is to ensure the accuracy and completeness of FICA documentation received from new customers as well as process number change requests. This position is responsible for checking and verifying information gathered from new customers in or...