customer experience positions

About Perx:Perx Technologies introduces the world's first intelligent, autonomous loyalty and customer engagement solution. Headquartered in Singapore, the platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences.By designing customized, incentive-driven journeys, Perx Technologies simplifies custom...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Mai...

JD Group is looking for a dynamic individual to join the Customer Resolution Centre team. The individual will be required to effectively manage, resolve and escalate customer queries in all communication channels to ensure delivery of a differentiated customer experience.DescriptionCurrent knowledge of best practices for Customer Services in a retail environmentGeneral Understanding of CPA (Custo...

We Are Setting The PaceClickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to ask the right questions and take the smar...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to ask the right questions and take the sma...

Purpose of the Job:Managing the Direct Customer and Co-operatives Sales & Feedback Teams as well as assist with developing potential business.Skills and Knowledge required:Previous experience in order processing, customer service, customer liaison and direct and indirect sales is required.Experience in working with customers selling and organising the company's agenda in customer's environment.Ex...

Salt We're seeking a meticulous and customer-focused Pump Specialist to join our team as Technical Customer Support. As part of this role, you'll spearhead the development and optimisation of our technical support services for our customers and service partners. Here's what you'll be diving into: Handling all client inquiries, whether it's about product support, selections, or recommendations. Ta...

Customer Support Engineer- Parys, Fee StateFull job descriptionPOSITION TITLE:Customer Support Engineer (CSE)REPORTS TO:Lead Engineer South Africa (RSA)LOCATION:Parys, Free State, South AfricaPURPOSE OF ROLEThe CSE is responsible for all specified engineering and technical support activities in MacLean Africa range of products.DUTIES AND RESPONSIBILITIESProvide local engineering support on specif...

Customer Team Member Location: 8 High Street, Malmesbury, SN16 9AN Pay: £12.00 per hour Contract: 12 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5.30am), afternoons, late evenings (10.00pm) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV neede...

Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 23 Days Ago job requisition id R4662 Manager, Customer Success We're your dream Customer Success Team! Customer Excellence is l...

Customer Experience Advisor page is loaded Customer Experience Advisor Apply locations Polokwane time type Full time posted on Posted 2 Days Ago job requisition id R12148 Job DescriptionTo provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) b...

Customer Experience Advisor page is loaded Customer Experience Advisor Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R12403 Job DescriptionTo provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service...

Job Overview Huntswood is looking for a Team Leader with the right talent and skills to lead our team.The purpose of the role is to drive performance delivered to Huntswood clients and their customers,by achieving outstanding levels of quality and operational efficiency. Job Description Leading and mentoring a Team of 15 advisers. Ensuring performance targets are met in line with contractual targ...

Job Overview: The Head of Delivery will support the overall effective operational delivery, to meet the internal and client led demands by demonstrating strong leadership, operational and management capability. Job Responsibilities: People Management Managing Performance and achievement of team leader KPIs Articulate with clarity to the Team leaders, the business expectations and support them wit...

Technical Customer Support AssociateThe legends in customer supportWhat you'll doProvide first-line technical support to customers using Mimecast products, ensuring timely and effective issue resolution. Analyze symptoms, diagnose root causes, and implement solutions using best practices to resolve customer problems. Escalate complex technical issues to higher-level support or development teams a...

Front Office & Guest Services (Hospitality & Tourism) Customer Experience and Sales RepresentativeGreat hourly rate and uncapped commission Good with sales and people? Passion for creating amazing customer experiences? We want you.We want a person with amazing customer service and relationship skills. We want a person who is energetic, high performing in sales to join an internationally acclaimed...

CLC is currently recruiting for a Customer Experience Centre Team Leader.The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and smooth operating of the CEC. Grade 12 certificate or equivalent ...

CLC is currently recruiting for a Customer Experience Centre Team Leader. The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and smooth operating of the CEC. Minimum Requirements: Grade 12 cer...

Exiting opportunity in Elandsfontein for a qualified and experienced candidate This position reports into the Group Financial Controller. RESPONSIBILITIES: Provides accurate, timely, reliable, and complete financial information to management by researching and analysing accounting data; preparing reports, performing transactional processing and close, consolidate, reporting procedures. Executes o...

BPS - Customer Experience Manager Work With The BestAt Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.If you were born to deliver exceptional service, apply to join our professional team and be read...

RESPONSIBILITIES:- Provides accurate, timely, reliable, and complete financial information to management by researching and analysing accounting data; preparing reports, performing transactional processing and close, consolidate, reporting procedures.- Executes on the financial reporting, budgeting, and accounting function for Skynet Innovation Lab- Prepare & process monthly journal entries and m...

RESPONSIBILITIES: - Provides accurate, timely, reliable, and complete financial information to management by researching and analysing accounting data; preparing reports, performing transactional processing and close, consolidate, reporting procedures. - Executes on the financial reporting, budgeting, and accounting function for Skynet Innovation Lab - Prepare & process monthly journal entries an...

Service Administrator position available for machinery business based in Randburg . The position will involve handling all repairs coming into the Business including liaising with customers and suppliers to ensure customers get best service. This is an admin position please. No industry experience required but strong admin skills are required. (lots of paperwork)Requirements :- strong admin/organ...

Workshop Logistics Coordinator - Construction Industry Salary Depending on Experience Position Overview As a Logistics Coordinator in our civil engineering contracting firm's workshop, you'll be at the core of our operations. Your role involves providing crucial administrative support, managing drivers, coordinating their movements, and overseeing truck operations. You'll streamline processes, en...