The iKhokha brand is by essence brave, honest, cheeky, innovative and customer-centric. We believe every entrepreneur should be included and able to thrive in the South African economy. Our mission is to continue to build mobile centric tools that make commerce easier, cheaper and more accessible. So, what will you do? You will oversee and monitor call centre employees. Provide training and feedb...
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Lead a team Monitor performance Quality assurance Workflow optimization Training & development Technology management...
Call Centre Agent West Rand and JohannesburgMust be fluent in Afrikaans and English, written and verbal. Processing of orders. Communication with clients, sales, warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on Syspro. Compile accurate, informative reporting.
Telesales Consultant with RE5 (POS24157) Salary Commission attendance bonus Fourways Requirements: Must be well-spoken and target driven RE 5 Certificate At least one year's experience selling Short Term Insurance, Life products and/or Banking Products Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on cu...
Call Centre Agent West Rand and Johannesburg Must be fluent in Afrikaans and English, written and verbal. Processing of orders. Communication with clients, sales, warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on Syspro. Compile accurate, informative reporting.
Our Customer Liaison is someone with a passion for our homeware brand who loves connecting with customers and playing a part in growing our brand. This person will be reporting into the Head of Marketing and will need to drive and execute the customer strategy in collaboration with Operations, Merchandise and Marketing departments to exceed customer expectations. .button border: none; color: whit...
Job Description Role Purpose To provide communications solutions to customers by promoting and matching products & services to customer needs. To actively grow client markets, thereby generating revenue and improving customer satisfaction. Experience Required Essential 6 months sales/customer service experience as a call center agent Competencies & Skills Required Essential Customer Care Numeracy...
We Are Setting The PaceClickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to ask the right questions and take the smar...
We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to ask the right questions and take the sma...
What We'll Bring:Special Handling is charged with managing the various touch points email, voice and written correspondence through which consumers, certain business-to-business customers and partners interact with the company. Our Operational Center of Excellence prides itself in providing capabilities through the sharing, adoption and establishment of best practices. We are a globally integrate...
*** THIS POSITION REQUIRES CALL CENTRE EXPERIENCE IN CAR RENTAL, TRAVEL, HOSPITALITY OR SIMILAR INDUSTRIES**Not a morning person? This might just be the perfect opportunity for you! Join the team at a leading Car Rental Company as a dynamic and reliable team member. Your role will include managing bookings, upselling, maintaining client relationships, handling administrative tasks, and generating...
Duration: 1-Month Contract (Possibility of renewal) Salary: R45 per hour Hours: 7:00 am to 5:00 pm, Monday to Friday Payment: Fortnightly Company Overview: Join our dynamic team at a Pharmaceutical Company! Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmace...
Duration:1-Month Contract (Possibility of renewal) Salary:R45 per hourHours:7:00 am to 5:00 pm, Monday to FridayPayment:FortnightlyCompany Overview:Join our dynamic team at a Pharmaceutical Company! Position Overview:We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmaceutical pr...
Duration:2 Month Contract (Possibility of renewal)Salary:R45 per hourHours:7:00 am to 5:00 pm, Monday to FridayPayment:FortnightlyCompany Overview:Join our dynamic team at a Pharmaceutical Company!Position Overview:We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmaceutical prod...
Telesales Consultant with RE5 (POS24157)Salary Commission attendance bonusFourwaysRequirements:Must be well-spoken and target drivenRE 5 CertificateAt least one years experience selling Short Term Insurance, Life products and/or Banking ProductsEnsure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on customer d...
The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East London office. Mi...
The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East London office. Mi...
TheCall Centre Operatorwill be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East London office.Min R...
Call Centre Agent West Rand
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Lead a team Monitor performance Quality assurance Workflow optimization Training & development Technology management...
RESPONSIBILITIES: Receive calls from customers / passengers; Deal with problems such as delays, cancellations etc.; Explain processes to customers and assisting them where necessary; Work in a team and longer than normal hours (shift work); Deal with confidential information; Communicate with customers both verbally and in writing. REQUIREMENTS: Grade 12; One (1) to four (4) yearsâ experience in ...
Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solut...
Customer Service and Logistics Coordinator Location: Remote Company Overview:We are a dynamic company specializing in vendor relations, freight logistics, and exceptional customer service for both US and Canadian clients. Our commitment to excellence extends to every aspect of our operations, from managing ground shipments with major carriers to handling PayPal payments and fostering strong relat...
The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about fuel and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East Lo...