My client is seeking a Quality Assurance Agent with 5 yearâ€s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEAT...
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.Grade 12Certificate in Quality AssuranceExperience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.Familiarity with the IVANTI Service Desk system (previously known as HEAT) or ...
Telesales Consultant with RE5 (POS24157) Salary Commission attendance bonus Fourways Requirements: Must be well-spoken and target driven RE 5 Certificate At least one years experience selling Short Term Insurance, Life products and/or Banking Products Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on cus...
Applicants are required to meet the following criteria: Grade 12 with certificate in Customer Service & qualification in SCM / Logistics2 years working experience in a call center / customer service environmentExcellent telephonic skills & numerical aptitudeComputer literacy : Pastel Evolution, MS Office, SAPWilling to work overtime if/when requiredMature and knowledgeable with attention to detai...
Applicants are required to meet the following criteria: Grade 12 with certificate in Customer Service & qualification in SCM / Logistics 2 years working experience in a call center / customer service environment Excellent telephonic skills & numerical aptitude Computer literacy : Pastel Evolution, MS Office, SAP Willing to work overtime if/when required Mature and knowledgeable with attention to ...
Applicants are required to meet the following criteria:Grade 12 with certificate in Customer Service & qualification in SCM / Logistics2 years working experience in a call center / customer service environmentExcellent telephonic skills & numerical aptitudeComputer literacy : Pastel Evolution, MS Office, SAPWilling to work overtime if/when requiredMature and knowledgeable with attention to detail...
Duration: 2 Month Contract (Possibility of renewal)Salary: R45 per hourHours: 7:00 am to 5:00 pm, Monday to FridayPayment: FortnightlyCompany Overview: Join our dynamic team at a Pharmaceutical Company!Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmaceutica...
This role isoffice-based, operating a call centre. The incumbent responds to electronic, telephone, email or fax enquiries, orders and complaints about product, which are transferred onto the ordering system. The orders are then processed, and the relevant paperwork sent out. KPA's: Operate call-centre to receive and optimise orders; Co-ordinate ordering of product; Manage and communicate any ord...
Duration: 1-Month Contract (Possibility of renewal) Salary: R45 per hour Hours: 7:00 am to 5:00 pm, Monday to Friday Payment: Fortnightly Company Overview: Join our dynamic team at a Pharmaceutical Company! Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmace...
Duration: 2 Month Contract (Possibility of renewal) Salary: R45 per hour Hours: 7:00 am to 5:00 pm, Monday to Friday Payment: Fortnightly Company Overview: Join our dynamic team at a Pharmaceutical Company! Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmace...
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...
Duration: 1-Month Contract (Possibility of renewal) Salary: R45 per hourHours: 7:00 am to 5:00 pm, Monday to FridayPayment: FortnightlyCompany Overview: Join our dynamic team at a Pharmaceutical Company! Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmaceuti...
Key Accountabilities / Principal Responsibilities Primary Duties Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to appropriate operational representatives Processing individual records from creation to closure including identifying the fault/incident in technical ...
Key Accountabilities / Principal ResponsibilitiesPrimary DutiesProcessing of faults and incidents on the CAFMSEnsure all calls, however received, are logged onto the computer aided facilities management systemEscalation of high priority calls to appropriate operational representativesProcessing individual records from creation to closure including identifying the fault/incident in technical terms...
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.... The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support. Special projects...
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...
Call centre agents
Call centre Agents Needed
Call centre agents needed
Job summary : We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong leadershi...
My client is seeking a Quality Assurance Agent with 5 year†s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEA...
Financial Services Call Centre Agent Position Overview:As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a car...
Description The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about fuel and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in...
Description The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East Londo...