Contact Centre Manager jobs

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What w...

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What w...

Business Segment: Archived_01_Personal and Private Banking Location: ZA, Western Cape, Cape Town, Darling To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers. Qualifications Minimum QualificationsType of Qualification: Secondary/High school/...

Job Title: Section Manager Engineering Hire Resolves client is currently seeking a highly skilled and experienced Section Manager Engineering to join their team in Johannesburg, Gauteng. The ideal candidate will have a strong background in engineering and a proven track record of effectively managing a team of engineers. As a Section Manager Engineering, you will be responsible for overseeing the...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Admin / Call Centre BASIC SALARY : R11,000 START DATE : A.S.A.P / Immediate REQUIREMENTS: 2 years proven client service/call centre experience Medical Aid understanding and servicing experience Individual life policy administration knowledge and experience Intermediary MS Office, especially E...

WNS (Holdings) Limited (NYSE: WNS)is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logist...

Business Segment: Consumer & High Net Worth Clients Location: ZA, Northern Cape, Kimberley, Shop18 & 19, North Cape Mall, Memorial Road To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers. To take demand from walk-in customer or any cash, sa...

Job Title: Section Manager Engineering Hire Resolves client is currently seeking a highly skilled and experienced Section Manager Engineering to join their team in Johannesburg, Gauteng. The ideal candidate will have a strong background in engineering and a proven track record of effectively managing a team of engineers. As a Section Manager Engineering, you will be responsible for overseeing the...

Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in ...

An opportunity exists within our Customer Care Centre for a Customer Care Centre Consultant. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point of contact for all customers Monitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achieved Drive uptake and adoption of digitization objectives with Internal & Exte...

An opportunity exists within our Customer Care Centre for a Customer Care Centre Consultant. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point of contact for all customers Monitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achieved Drive uptake and adoption of digitization objectives with Internal & Exte...

Job DescriptionDo you dare to make a difference?Are you a Registered Manager looking for a change?National Neurological Services are currently recruiting a Registered Manager for our Neuro Rehabilitation Centre in Rochdale. We are looking for someone who has a genuine passion for supporting colleagues and residents to unlock their full potential.This role supports some incredible individuals with...

Job DescriptionDo you dare to make a difference? Are you a Registered Manager looking for a change? National Neurological Services are currently recruiting a Registered Manager for our Neuro Rehabilitation Centre in Rochdale. We are looking for someone who has a genuine passion for supporting colleagues and residents to unlock their full potential. This role supports some incredible individuals w...

Overview Job Title: Section Manager Engineering Hire Resolves client is currently seeking a highly skilled and experienced Section Manager Engineering to join their team in Johannesburg, Gauteng. The ideal candidate will have a strong background in engineering and a proven track record of effectively managing a team of engineers. As a Section Manager Engineering, you will be responsible for overs...

Our client based in Cape Town, Waterfront, is seeking to employ a Centre Manager. The Centre Manager (CM) will be responsible for the success of our clients' Branch through his/her expertise in running a profitable business, retaining clients and exceeding client expectations. The responsibilities will include, however is not limited to : Be the first point of contact for all clients when there i...

Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in ...

Product Owner (Cape Town CBD) We are looking for an intelligent and creative individual to join the Intelligent Debt Management (IDM) team. IDM is growing quickly and needs a Product Owner to drive the development pipeline of our credit platforms and digital ecosystem. This individual will be responsible for the strategic and practical management of our platforms as they evolve and become an indu...

Cape Town - Permanent role - Hybrid Leading Financial Services Client seeks a Partner & Campaign Manager to manage partner campaigns across the entire marketing funnel (acquisition and conversion). In addition to creating new campaigns, you will examine ways to optimise direct platform channels, including providing support for partner databases, creating creative messaging, testing protocols, adh...

Reference: VAC-109342_1709218434 Posted: February 29, 2024 Fawkes and Reece are working with a design and build construction company that are on the look out to add a Mechanical Contracts Manager to their London division. An established business that has a strong reputation of completing projects in the full 360, and aim to self-deliver all MEP. After securing several new Commercial and Data Cent...

Cape Town - Permanent role - Hybrid Leading Financial Services Client seeks a Partner & Campaign Manager to manage partner campaigns across the entire marketing funnel (acquisition and conversion). In addition to creating new campaigns, you will examine ways to optimise direct platform channels, including providing support for partner databases, creating creative messaging, testing protocols, adh...

Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Pro...

Manager Contact Centre, Customer Collections Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To manage the operational environment, performance requirements and relevant stakeholder expectations within the Customer Level Inbound/Outbound environment, so as to ensure implementation of the Business Unit Strategy and objectives. Qualificati...

These jobs were popular with other job seekers Contracta-Force Corporate Solutions (Pty Contracta-Force Corporate Solutions (Pty Huntswood Operations Change and Delivery Manager Cape Town Permanent Full Time Published: 1 day ago Non EE/AA DescriptionJob Overview: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisa...

These jobs were popular with other job seekers Huntswood Operations Change and Delivery Manager Permanent Full Time Published: 1 day ago Non EE/AA DescriptionJob Overview: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisation which support a fast-paced contact centre operation. The Operation Change Delivery Mana...