contact centre jobs

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...

Operations Manager - Shopping Centre, Cape TownReputable Property firms seeks diligent indiv. Pivotal role to formulate and implement maintenance plans for Shopping Centre in Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities.Main Responsibilities:Develop and implement planned, preventative and emergency maintenance plans.Ensure all the life ...

WNS Cape Town, Western Cape, South Africa WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Junior Operations Manager - Audit Support Contact Centre (US Hours) at WNS.Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain e...

MAIN PURPOSE OF JOB: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory role RESPONSIBILITIES &DUTIES: 1. Cu...

ð ð Join Our Dynamic Client Contact Centre Team! ð ð Are you ready to embark on an exciting career journey filled with bubbly conversations, outstanding customer interactions, and a commitment to excellence? Look no further we have the perfect opportunity for you! Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights: Engage with our valued policyholder...

Response Centre Operator - South Africaull job descriptionDesignation:Response Centre Operator Category:MultiChoice South Africa Level: Closing date:15 May 2024 Position Type:Permanent Location:MultiChoice City Job Description: The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...

Introduction Company Summary The company is a real estate company that was established in 1963. They have a large property portfolio in and around Capet Town and Johannesburg. The company is managed by a professional team that is known for its enthusiasm and excellence. They offer a range of services including property management, property maintenance, retail leasing, and new developments in the ...

Essential Requirements : Grade 12 certificate At least 2 years Call Centre experience is an advantage Completely fluent in both English and Afrikaans both written and spoken Call Centre/Customer Service qualification preferred Be able to work flexible hours between January and April annually Must be Computer literate: Microsoft; Syspro an advantage Duties and Responsibilities : Manage the opening...

MAIN PURPOSE OF JOB:Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory roleRESPONSIBILITIES &DUTIES:1. Custo...

Essential Requirements :Grade 12 certificateAt least 2 years Call Centre experience is an advantageCompletely fluentin both English and Afrikaansboth written and spokenCall Centre/Customer Service qualification preferredBe able to work flexible hours between January and April annuallyMust be Computer literate: Microsoft; Syspro an advantageDuties and Responsibilities :Manage the opening of new Gr...

Introduction Leading Property firm Description Operations Manager - Shopping Centre, Cape Town Reputable Property firms seeks diligent indiv. Pivotal role to formulate and implement maintenance plans for Shopping Centre in Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities. Main Responsibilities: Develop and implement planned, preventative an...

Introduction Leading Property firm Description Operations Manager - Shopping Centre, Cape Town Reputable Property firms seeks diligent indiv. Pivotal role to formulate and implement maintenance plans for Shopping Centre in Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities. Main Responsibilities: Develop and implement planned, preventative an...

Customer Service Call Centre Agents Based in Bryanston Shifts between 08:00 am- 19:00 pm Working from Monday to Sunday including public holidays OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professional...

Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received for the Funds. Util...

About the Role Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone ...

Reference: Dur000184-Lelet-1 **Fluent in English & Afrikaans** A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all stakeholders. Essential Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent in both English and Afrikaans both written and spoken Call Centre/Customer Service qualification ...

Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone to relocate fro...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Admin / Call Centre BASIC SALARY : R11,000 START DATE : A.S.A.P / Immediate REQUIREMENTS: 2 years proven client service/call centre experience Medical Aid understanding and servicing experience Individual life policy administration knowledge and experience Intermediary MS Office, especially E...

Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received for the Funds. Util...

About the Role Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone ...

Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities (Durban)Our client is looking for individuals to participate in an exciting learnership opportunity. Qualification: Contact Centre NQF 4 or Generic Management NQF 4/5Potential Start Date: June 2024 Location: DurbanStipend: R7500Position Requirements:Matric (Grade 12/National Senior Certificate)MS Of...

Client Contact Centre Services & Medical/GAP Claims Assessor x 3CPT/Southern Suburbs (Office based during the probation period)Salary Negotiable on experience (R12K - R19 K CTC PM) My client, a leading established Long-term Insurance Corporate (Medical/Individual Life Insurance) are looking for an experienced Client Contact Centre Service Inbound Administrator & A Medical/GAP Claims Assessor.Fast...

Introduction Company Summary The company is a real estate company that was established in 1963. They have a large property portfolio in and around Capet Town and Johannesburg. The company is managed by a professional team that is known for its enthusiasm and excellence. They offer a range of services including property management, property maintenance, retail leasing, and new developments in the ...