Jobs

We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors (UPD). The role will be based at the Roodepoort, Lea Glen branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: To develop customer relations as well as maintain high levels of customer service. Drive efficiencies To monitor inefficiencies and agent per...

We are seeking a dynamic Contact Center Agent who has exceptional telephonic communication skills.DescriptionCold calling and sourcing of leads from the different databases - lead generating.Work closely with the financial advisors and their team.Schedule appointments for the financial advisor for new and existingbusiness.Meet daily, weekly, and monthly targets.Know how to speak and communicate w...

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.Role Reporting Team LeaderKey responsibilities ...

Contact Centre Team Leader Ignition Group 2023-07-06 Umhlanga Job Ref #: IG-152 Industry: Telecommunications Job Type: Permanent Positions Available: 1 Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look...

A global award winning client in the automotive industry seeks for a Rollout Contact Person(Treasury) to join their team Coordinating and taking care for a certain market rollout in all belongings of my product Maintains overview over the Feature Team specific processes & structures. Ensures that the Feature Team solution for a market will be implemented & tested. FIT-To-Template: Conduct all FIT...

Our client requires the services of a Rollout Contact Person ( Expert) - Midrand/Menlyn/Rosslyn/Home Office rotation. Amazing brand with cutting-edge technology Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment POSITION: Contract until December 2026 EXPERIENCE: 8 Years related working experience. COMMENCEMENT: As soon as possible ROL...

RESPONSIBILITIES:? Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual;? Dealing with outbound calls in terms of an escalated query in terms of applications outside timeframe (e.g. 14 working days);? Monitoring generating of cases on dashboard and foll...

MatricDiploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call CentrePlanning shift and ensuring agent capacityDetermine resource and space requirements for all teams on various campaignsMonitor shift patterns Analyse real time workload requirementsShift work 24 hour Contact Centre

MatricDiploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call CentrePlanning shift and ensuring agent capacityDetermine resource and space requirements for all teams on various campaignsMonitor shift patterns Analyse real time workload requirementsShift work 24 hour Contact Centre

Contact Centre Sales Expert Ignition Group 2023-08-04 Cape Town CBD Job Ref #: INT-CPT-SALES-2 Industry: Call Centre Job Type: Permanent Positions Available: 100 We believe that there is power in connection. By helping businesses better relate to people out in the world, we make interactions and engagement more meaningful. We re entrepreneurs. We identify opportunities, build new solutions and co...

Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation. About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online ...

Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation.About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online f...

We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors (UPD). The role will be based at the Roodepoort, Lea Glen branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: To develop customer relations as well as maintain high levels of customer service. Drive efficiencies To monitor inefficiencies and agent per...

Customer Service Call Centre Agents Based in Bryanston Shifts between 08:00 am- 19:00 pm Working from Monday to Sunday including public holidays  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professi...

Customer Service Call Centre Agents Based in Bryanston Shifts between 08:00 am- 19:00 pm Working from Monday to Sunday including public holidays OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professional...

New Business Contact Manager (NBCM) Job Title: New Business Contact Manager Salary : R15k to R20k Basic Salary (Depending on Experience) with R40k OTE Reports to: New Business Manager Job Purpose: The NBCM has to be a commercially astute individual who creates a successful business by sourcing, identifying, and winning high-yielding IT business accounts. The NBCM has to understand the Sales Proce...

Contact Centre Site Director Req ID#: 378897 ZA Job Description: Are you an experienced Contact Centre Site Director? We are looking for strong Leader to undertake the role of Site Director for our site in Cape Town. WHY FOUNDEVER ?At Foundever , you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow you...

Contact Centre Sales Expert Ignition Group 2023-08-04 Durban Job Ref #: LCL-DBN-FINSERV-1 Industry: Call Centre Job Type: Permanent Positions Available: 16 We believe that there is power in connection. By helping businesses better relate to people out in the world, we make interactions and engagement more meaningful. We re entrepreneurs. We identify opportunities, build new solutions and continua...

The purpose of this position is to engage service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily.Key Activities:Handle telephone and email/web queries within standards and service level agreementsCorrectl...

Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...

Contact Lens Supervisor

Responsibilities:Knowledge of customer needs and ability to provide solutionsAnalyse sources of service failures, identify probable route causes and recommend solutionsQualifications:MatricDegree or similar qualification and/or experienceStrong communication skillsMinimum 5 - 7 years experience in customer services

The purpose of this position is to engage service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily. Key Activities: Handle telephone and email/web queries within standards and service level agreements Corre...

The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely, accurate and understood manner to all team members. Ensure that all Human Resources policies and procedures are observed.Areas ...