clientele call centre training

CSi Properties provides well-established rental management and sales services to property investors. Our vast client base enables us to provide prospective tenants with a wide variety of high quality accommodation which includes: Full Title Houses in Lifestyle Estates Sectional Title Units in Security Complexes Retirement Village Houses and apartments We currently manage a great variety of proper...

CSi Properties provides well-established rental management and sales services to property investors. Our vast client base enables us to provide prospective tenants with a wide variety of high quality accommodation which includes: Full Title Houses in Lifestyle Estates Sectional Title Units in Security Complexes Retirement Village Houses and apartments We currently manage a great variety of proper...

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents. Position Overview: As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolv...

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolvin...

1st CALL GROUP is seeking an experienced Call Centre Trainer to join our dynamic Learning and Development Department. Have you been a call centre classroom trainer/facilitator for over a year? Do you have training/coaching/development experience within

This role isoffice-based, operating a call centre. The incumbent responds to electronic, telephone, email or fax enquiries, orders and complaints about product, which are transferred onto the ordering system. The orders are then processed, and the relevant paperwork sent out. KPA's: Operate call-centre to receive and optimise orders; Co-ordinate ordering of product; Manage and communicate any ord...

Job Purpose: Prompt answering of all incoming calls; Capture reservations on main frame system and inform the customer of relevant rates, terms and conditions;- Forward quotes to customers and information on general enquiries; Follow-up on all quotes to customers turn each enquiry into a reservation; Meet minimum call and reservation quotas to meet set daily targets; General Call Centre duties an...

OUTBOUND CALL CENTRE OPERATOR Well established Insurance Organization based on the West Rand seeks an OUTBOUND CALL CENTRE OPERATOR. Do you have 1-2 years experience in this field? Well spoken, confident, reliable, ages 18-30. Contactable references. Ar

Call Centre Operator (Logistics Industry) - AkasiaPLEASE ATTACH YOUR ORIGINAL CV TO APPLY FOR THIS POSITION.Company DescriptionA leading logistics company is in search of a Call Centre Operator to be based in Akasia, Pretoria. The suitable candidate must be able to work shifts, including weekends.Job DescriptionJob descriptionThe Call Centre operates 24/7/365. The Call Centre Operator will be mai...

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st May 2024 PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A...

The Communication Centre: Support Manager will contribute to the high standard of quality client service to both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolutio...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...

The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about fuel and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East Lo...

Description The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about fuel and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in...

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking action Ability to multitask and stay organized Excellent interpersonal and problem solving skills both telephonically and face to face Ability to communicate with both clients and technicians St...

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking actionAbility to multitask and stay organizedExcellent interpersonal and problem solving skills both telephonically and face to faceAbility to communicate with both clients and techniciansStay c...

Responsibilities:Plan, facilitate, and deliver ongoing process training in an international BPO environment.Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service.Serve as the subject matter expert, elevating the knowledge level of our staff to meet the expectations of leading global brands.Measure the effectiveness of training pr...

Call Centre Admin Clerk to assist with admin queries, process and capture complaints. Experience working on company systems. Accuracy and ability to follow instructions. System training will be provided. Please forward CV to senektastaffing at vodamail.co.za should you wish to apply. If you have not received a reply within 14 days please consider your application unsuccessful. Please do not send ...

Description The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East Londo...

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st May 2024 PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A...

We are looking for the below candidates to join our short term insurance campaign. It is an awesome product that is EASY to sell. This is what is required to apply for this position: Clear criminal record ( No bad apples ) Previous call center experience be an advantage Our Remuneration Package: We offer you a DECENT Basic Salary, YES, a BASIC Salary!! Uncapped commission, show us how good you ar...

Description The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about fuel and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous in order to service existing and potentia...