Are you based in the United States? Select your country to see jobs specific to your location.Call / Contact Centre Manager (Banking) - Western Cape, Somerset WestAs the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and profess...
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors (UPD). The role will be based at the Roodepoort, Lea Glen branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: To develop customer relations as well as maintain high levels of customer service. Drive efficiencies To monitor inefficiencies and agent per...
This role isoffice-based, operating a call centre. The incumbent responds to electronic, telephone, email or fax enquiries, orders and complaints about product, which are transferred onto the ordering system. The orders are then processed, and the relevant paperwork sent out. KPA's: Operate call-centre to receive and optimise orders; Co-ordinate ordering of product; Manage and communicate any ord...
*** THIS POSITION REQUIRES CALL CENTRE EXPERIENCE IN CAR RENTAL, TRAVEL, HOSPITALITY OR SIMILAR INDUSTRIES**Not a morning person? This might just be the perfect opportunity for you! Join the team at a leading Car Rental Company as a dynamic and reliable team member. Your role will include managing bookings, upselling, maintaining client relationships, handling administrative tasks, and generating...
Duration: 1-Month Contract (Possibility of renewal) Salary: R45 per hour Hours: 7:00 am to 5:00 pm, Monday to Friday Payment: Fortnightly Company Overview: Join our dynamic team at a Pharmaceutical Company! Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmace...
Duration:1-Month Contract (Possibility of renewal) Salary:R45 per hourHours:7:00 am to 5:00 pm, Monday to FridayPayment:FortnightlyCompany Overview:Join our dynamic team at a Pharmaceutical Company! Position Overview:We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmaceutical pr...
Duration:2 Month Contract (Possibility of renewal)Salary:R45 per hourHours:7:00 am to 5:00 pm, Monday to FridayPayment:FortnightlyCompany Overview:Join our dynamic team at a Pharmaceutical Company!Position Overview:We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmaceutical prod...
Applicants are required to meet the following criteria: Grade 12 with certificate in Customer Service & qualification in SCM / Logistics2 years working experience in a call center / customer service environmentExcellent telephonic skills & numerical aptitudeComputer literacy : Pastel Evolution, MS Office, SAPWilling to work overtime if/when requiredMature and knowledgeable with attention to detai...
Applicants are required to meet the following criteria: Grade 12 with certificate in Customer Service & qualification in SCM / Logistics 2 years working experience in a call center / customer service environment Excellent telephonic skills & numerical aptitude Computer literacy : Pastel Evolution, MS Office, SAP Willing to work overtime if/when required Mature and knowledgeable with attention to ...
Applicants are required to meet the following criteria:Grade 12 with certificate in Customer Service & qualification in SCM / Logistics2 years working experience in a call center / customer service environmentExcellent telephonic skills & numerical aptitudeComputer literacy : Pastel Evolution, MS Office, SAPWilling to work overtime if/when requiredMature and knowledgeable with attention to detail...
Telesales Consultant with RE5 (POS24157) Salary Commission attendance bonus Fourways Requirements: Must be well-spoken and target driven RE 5 Certificate At least one years experience selling Short Term Insurance, Life products and/or Banking Products Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on cus...
Real Promotions is a progressive and creative organization specializing in Sales, Marketing, Training & Development and Brand Activations. With a focus on bridging the gap between Sales and Marketing, we provide clients with a competitive advantage and a real Return On Investment. Our mission is to consistently exceed client expectations by exploring new markets and industries and developing inno...
We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The purpose of the job will be to ensure the cost effective management of IT Incidents and service requests from end to end point of view and to provide dy...
My client is seeking a Quality Assurance Agent with 5 yearâ€s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEAT...
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.Grade 12Certificate in Quality AssuranceExperience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.Familiarity with the IVANTI Service Desk system (previously known as HEAT) or ...
Key Accountabilities / Principal Responsibilities Primary Duties Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to appropriate operational representatives Processing individual records from creation to closure including identifying the fault/incident in technical ...
Key Accountabilities / Principal ResponsibilitiesPrimary DutiesProcessing of faults and incidents on the CAFMSEnsure all calls, however received, are logged onto the computer aided facilities management systemEscalation of high priority calls to appropriate operational representativesProcessing individual records from creation to closure including identifying the fault/incident in technical terms...
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