The iKhokha brand is by essence brave, honest, cheeky, innovative and customer-centric. We believe every entrepreneur should be included and able to thrive in the South African economy. Our mission is to continue to build mobile centric tools that make commerce easier, cheaper and more accessible. So, what will you do? You will oversee and monitor call centre employees. Provide training and feedb...
Job Description: Call Center Background Essential Advising, coaching and supporting line managers and staff on employees on the full range of HC functions and services - including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, induction, development and training, staff employee wellness, organizational design and academic probatio...
These jobs were popular with other job seekersThis role is intended to support the Operations in delivering to the staffing plans that are agreed internally and externally with our Clients. Duties & ResponsibilitiesMonitor and manage contact centre demand across all campaigns on a daily basis.Balancing activities / staffing to ensure that service levels are being met,Analyse and review intraday p...
One of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 6 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal record Top ...
A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Admin / Call Centre BASIC SALARY : R11,000 START DATE : A.S.A.P / Immediate REQUIREMENTS: 2 years proven client service/call centre experience Medical Aid understanding and servicing experience Individual life policy administration knowledge and experience Intermediary MS Office, especially E...
Job description The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and product...
POSITION PURPOSEResponsible for planning, organising, and directing the activities of the Centre. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures t...
POSITION PURPOSE Responsible for planning, organising, and directing the activities of the Centre. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures ...
Intercape is looking for Regional Technical Manager to join their team based in Gauteng Staff performance managed Constructive regular feedback Clear concise instructions Competent people to be empowered Adequate resources e.g. machines tools Technical Department goals supported Initiate and maintain performance appraisals for workshop technical personnel Disciplinary action taken when needed Sup...
Intercape is looking for Regional Technical Manager to join their team based in Gauteng Staff performance managed Constructive regular feedback Clear concise instructions Competent people to be empowered Adequate resources e.g. machines tools Technical Department goals supported Initiate and maintain performance appraisals for workshop technical personnel Disciplinary action taken when needed Sup...
If you have a RE 5, COB - personal lines, 12 CPD points, Matric, valid DOFA date, clear criminal record, clear ITC (Credit), 6 months' proof of income of showing you earner proper commission, available to start a new job on 25 August 2023, then hit APPLY button!!!!Our short term insurance client is looking for qualified and experienced short term insurance Outbound Sales Agents with 2 - 3 years' ...
Send an email about this job to a friend or to yourself.Oversee the management, ordering and implementation of new menus and food costingsActivate and invent content for the Boma and special eating eventsOccasional corporate activations that require bespoke cateringCandidate Requirements5 years experience in a 5 Star Hotel / Ldoge OR 5 yerars experience running own restaurant 3 people have applie...
Here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town!Apply directly: the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels.If you're ready...
We are Kingmakers, a customer-centric tech startup, dedicated to creating innovative products that entertain our customers and keep them engaged both online and through our agency operations.Since the successful launch of our first product, BetKing, in 2018, we have continued our momentum and will soon be introducing our newest offering, SuperSportBet, in South Africa. In partnership with the Mul...
POSITION PURPOSE Responsible for planning, organising, and directing the activities of the Centre. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures ...
Our client is looking for online content raters.The ideal candidates must:be fluent in GermanCustomer Services experience.Possess strong analytical skills.Have good communication skills.
Our client is looking for online content raters. The ideal candidates must: be fluent in German Customer Services experience. Possess strong analytical skills. Have good communication skills.
These jobs were popular with other job seekers Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 5 years management experience in a Call Centre environmentProficiency in three or more of the 11 official SA languages will be beneficialComputer Literacy (MS...
Johannesburg, South Africa | Posted on 02/08/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintac...
A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Leisure START DATE : A.S.A.P DUTIES: Build and maintain strong relationships with customers Design and sell customized travel itineraries Provide expert advice on destinations, visa requirements and travel insurance Upsell, cross sell and promote preferred suppliers Maintain accurate records ...
Qualification & experience Grade 12 qualification At least 1 and a half years' experience within a Sales Outbound Call Centre, or at least 2 years' face to face sales experience (with targets attached to the sales) Financial services experience (advantageous) RE Exam Advantageous 30 FAIS Credits Advantageous (Short-term Insurance) Knowledge and skills Good understanding of Financial Services Indu...
Time Type: Full Time Main Purpose of The Role: Ensure the effective running of the Zone Control department within the MSD Central branch while closely liaising with Management to ensure a smooth process between departments. Minimum Requirements: Minimum of 3_ years' experience in Zone Control / Call Centre Experience. 1 year experience as a Team Leader within Zone Control / Call Centre environmen...
Time Type: Full Time Main Purpose of The Role: Ensure the effective running of the Zone Control department within the MSD Central branch while closely liaising with Management to ensure a smooth process between departments. Minimum Requirements: Minimum of 3_ years experience in Zone Control / Call Centre Experience. 1 year experience as a Team Leader within Zone Control / Call Centre environment...
POSITION OVERVIEW Job Title: Talent Acquisitions Specialist Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner ...