Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.Deals with debtors telephonically or correspond via email in adherence to procedural, productivity and quality standards. Experienced in working with Debto...
Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. The South African entity is recruiting Call Centre Agents to join th...
Schneider Electric is the global specialist in energy management and automation. With revenues of €26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improve...
Job summary : We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong leadershi...
Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation.About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online f...
Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation. About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online ...
*THIS POSITION REQUIRES TRAVEL/CAR RENTAL/HOSPITALITY SALES EXPERIENCE*We are looking for a professional and dedicated individual with excellent customer service skills and a flair for sales to join a strong and tenacious team. Our client services the leisure vehicle rental industry with a predominantly international clientele, so they are looking for excellent communication skills, outstanding f...
*THIS POSITION REQUIRES TRAVEL/CAR RENTAL/HOSPITALITY SALES EXPERIENCE* We are looking for a professional and dedicated individual with excellent customer service skills and a flair for sales to join a strong and tenacious team. Our client services the leisure vehicle rental industry with a predominantly international clientele, so they are looking for excellent communication skills, outstanding ...
*** THIS POSITION REQUIRES CALL CENTRE EXPERIENCE IN CAR RENTAL, TRAVEL, HOSPITALITY OR SIMILAR INDUSTRIES**Not a morning person? This might just be the perfect opportunity for you! Join the team at a leading Car Rental Company as a dynamic and reliable team member. Your role will include managing bookings, upselling, maintaining client relationships, handling administrative tasks, and generating...
*** THIS POSITION REQUIRES CALL CENTRE EXPERIENCE IN CAR RENTAL, TRAVEL, HOSPITALITY OR SIMILAR INDUSTRIES** Not a morning person? This might just be the perfect opportunity for you! Join the team at a leading Car Rental Company as a dynamic and reliable team member. Your role will include managing bookings, upselling, maintaining client relationships, handling administrative tasks, and generatin...
Functieomschrijving The Service Desk Agent is a technical role within the Service Desk which reports into the Service Desk Team Leader. Daily responsibilities include responding to in-bounds, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or r...
Job Number 24078410Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable exper...
What s in it for you . Uncapped incentive when your targets are achieved Learning and Development, and Career Growth opportunities within the Mr Price Group Medical aid and retirement fund benefits All associates are entitled to up to a 20% discount on merchandise at all Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and a 33% discount at Miladys. Built on ...
What s in it for you . Uncapped incentive when your targets are achieved Learning and Development, and Career Growth opportunities within the Mr Price Group Medical aid and retirement fund benefits All associates are entitled to up to a 20% discount on merchandise at all Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and a 33% discount at Miladys. Built on ...
Tracker South Africa was established in 1996 and currently connects over 1 million vehicles, making it the region s dominant brand. To most people, Tracker is seen as a Stolen Vehicle Recovery (SVR) company, and while SVR is still at the core of our business, we have evolved significantly over the last 20 years. Through a culture of continuous innovation, driven by an experienced and dynamic team...
Job Number 24078410 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable...
One of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 6 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal record Top ...
Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...
POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable experiences. We are recruiting for a fun, energetic, innovative and enthusiastic Guest Experience Expert with a positive attitude Reporting to the Front Office Manager, the successful incumbent is required to provide professional and excellent cust...
Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they're on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...
Tracker South Africa was established in 1996 and currently connects over 1 million vehicles, making it the region s dominant brand. To most people, Tracker is seen as a Stolen Vehicle Recovery (SVR) company, and while SVR is still at the core of our business, we have evolved significantly over the last 20 years. Through a culture of continuous innovation, driven by an experienced and dynamic team...
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.... The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support. Special projects...
Sales Call Centre Agent 1 page is loaded Sales Call Centre Agent 1 Apply posted on Posted 4 Days Ago job requisition id R12081 Job DescriptionDear Future, Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or...
One of Africa's largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...