Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support. Very knowl...
Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION:Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose primary objective is to provide exceptional services support to the companys customers and sales team.MAIN DUT...
Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. MUST SPEAK ENGLISH AND NDEBELE OR SISWATI FLUE...
What We Offer:Competitive Salary:Enjoy a pay package that recognizes your skills and dedicationCareer Growth:Opportunities for advancement and professional development.Training and Support:Comprehensive training programs to ensure your success.Positive Work Environment:Join a team that values collaboration, support, and having fun.Your Role:Customer Interaction:Handle incoming calls and inquiries...
What We Offer: Competitive Salary: Enjoy a pay package that recognizes your skills and dedication Career Growth: Opportunities for advancement and professional development. Training and Support: Comprehensive training programs to ensure your success. Positive Work Environment: Join a team that values collaboration, support, and having fun. Your Role: Customer Interaction: Handle incoming calls an...
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence! Are you in need of unparalleled customer support that leaves a lasting impression? Look no further! Our team of dedicated call center agents is here to exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? Expertise: Our agents are highly trained professionals with exten...
2 weeks ago Be among the first 25 applicants Due to growth Health Window is looking for another experienced call center operations manager who can lead our representatives to better performance and improve service quality leading to customer growth.The suitable candidate will assist in establishing objectives, provide representatives with opportunities to expand their knowledge of services, produ...
Contact and distribute leads from the website, campaigns, and social medica channels Outbound sales to promote products as well as communicate with leads via email Ensure that leads are relevant by researching and gathering additional information Upload lead status on the system, maintain accurate records for tracking and follow up Distribute qualified leads to the Sales team, providing backgroun...
Exciting opportunity for individual with Matric, completed RE5, FAIS credits and 2-3 years call centre sales experience in Life Insurance to join reputable company in Jhb North. MUST HAVE: Matric RE5 FAIS fit and proper 2 years call centre sales experience in Life Insurance industry Successful track record in sales DUTIES: Outbound call centre Working from leads Sales of Life Insurance products t...
Exciting opportunity for individual with Matric, completed RE5, FAIS credits and 2-3 years call centre sales experience in Life Insurance to join reputable company in Jhb North. MUST HAVE: Matric RE5 FAIS fit and proper 2 years call centre sales experience in Life Insurance industry Successful track record in sales DUTIES: Outbound call centre Working from leads Sales of Life Insurance products t...
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated, friendly, and dynamic individuals to join our team! If you're passionate about helping others and thrive in a fast-paced environment, we want to hear from you. What We Offer: Competitive Salary: Enjoy a pay package that recognizes your skills and dedication Career Growth: Opportunities fo...
Quality Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications, contactable references, at least 4 years experience, and a clear criminal record. Additionally, candidate must be able to work from home.
Our purpose is to be the leading real estate services provider and the preferred place of employment for our industry s professionals. This purpose promotes constant innovation and service excellence, whilst providing end-to-end real estate solutions to our valued clients. Our mission is to build a high-performance, respectful and dynamic culture that enables professional real estate services, dr...
Reference: DBN002889-JD-1 Quality Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications, contactable references, at least 4 years experience, and a clear criminal record. Additionally, candidate must be able to work from home.
Reference: DBN002889-JD-1 Quality Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications, contactable references, at least 4 years experience, and a clear criminal record. Additionally, candidate must be able to work from home.
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison - telephone and email Providing feedback to management Must have an excellent command of the English Language; written and spoken Must be computer literate with experience on Word, Outlook, CRM and Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able ...
As an HR Advisor, your responsibilities will include: Provide advice, guidance and support to employees and line managers on the interpretation of HR policies, procedures and terms and conditions of employment. Delivery of HR services such as manpower planning, recruitment, performance management, reward, management of incapacity cases and employee relations through technical proficiency. Activel...
At Quantanite, we're not just another outsourcing company. We're a global team on a mission to redefine customer experience. With a presence across four continents, we're challenging the status quo, delivering unparalleled customer experiences for fast-growing startups and leading global brands alike. Join Our Journey Your Role: Lead with Vision: Oversee a significant portion of our call centre o...
Select how often (in days) to receive an alert: Business Unit: Discovery Health Function: Call Center / Contact Center Date: 20 May 2024 What is a Talent Pool? In simplest terms, a talent pool is a database of candidates that have already been deemed qualified for particular positions and who can be offered roles as soon as they become available. What does this mean for you? It's good news becaus...
A position in the National Call Centre for an established company in Somerset West has become available. The Company offers a sales incentive above basic salary if targets are met. Responsible for marketing to existing customers Capturing and processing of invoices Maintain minimum required service levels to customers Grow and expand the current customer base Keep customer database up to date Fol...
REQUIRED MINIMUM WORK EXPERIENCE AND QUALIFICATIONSMinimum 3 years proven track record in achieving sales targets at a head-office levelBasic computer skills, and experience with CRM software and the Microsoft Office SuiteGood general business knowledge and savvyDetailed product knowledgeDetailed credit risk, legal risk and operational risk understandingKnowledge of unsecured and secured lending ...
Overall Purpose of the Job : Support and provide superior service to internal and external customers via phone, email and face to face for walk in customers to ensure FADT retain all clients Minimum Qualifications and Experience: Matric/ Grade 12 A minimum of 2years customer service/sales experience in a call centre environment (with sales lead generation experience. Main Duties and Responsibilit...
REQUIRED MINIMUM WORK EXPERIENCE AND QUALIFICATIONS Minimum 3 years proven track record in achieving sales targets at a head-office level Basic computer skills, and experience with CRM software and the Microsoft Office Suite Good general business knowledge and savvy Detailed product knowledge Detailed credit risk, legal risk and operational risk understanding Knowledge of unsecured and secured le...
REQUIRED MINIMUM WORK EXPERIENCE AND QUALIFICATIONS Minimum 3 years proven track record in achieving sales targets at a head-office level Basic computer skills, and experience with CRM software and the Microsoft Office Suite Good general business knowledge and savvy Detailed product knowledge Detailed credit risk, legal risk and operational risk understanding Knowledge of unsecured and secured le...