Are you based in the United States? Select your country to see jobs specific to your location.Call / Contact Centre Manager (Banking) - Western Cape, Somerset WestAs the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and profess...
My client based in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) Assist USA clients with Financial advice Ability to work night shift (not negotiable) Residing in Alex or Randburg CBD (not negotiable) Matric or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable) No criminal r...
Job Number 24078410Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable exper...
*** THIS POSITION REQUIRES CALL CENTRE EXPERIENCE IN CAR RENTAL, TRAVEL, HOSPITALITY OR SIMILAR INDUSTRIES**Not a morning person? This might just be the perfect opportunity for you! Join the team at a leading Car Rental Company as a dynamic and reliable team member. Your role will include managing bookings, upselling, maintaining client relationships, handling administrative tasks, and generating...
Telesales Consultant with RE5 (POS24157) Salary Commission attendance bonus Fourways Requirements: Must be well-spoken and target driven RE 5 Certificate At least one years experience selling Short Term Insurance, Life products and/or Banking Products Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on cus...
Applicants are required to meet the following criteria:Grade 12 with certificate in Customer Service & qualification in SCM / Logistics2 years working experience in a call center / customer service environmentExcellent telephonic skills & numerical aptitudeComputer literacy : Pastel Evolution, MS Office, SAPWilling to work overtime if/when requiredMature and knowledgeable with attention to detail...
Applicants are required to meet the following criteria: Grade 12 with certificate in Customer Service & qualification in SCM / Logistics2 years working experience in a call center / customer service environmentExcellent telephonic skills & numerical aptitudeComputer literacy : Pastel Evolution, MS Office, SAPWilling to work overtime if/when requiredMature and knowledgeable with attention to detai...
Applicants are required to meet the following criteria: Grade 12 with certificate in Customer Service & qualification in SCM / Logistics 2 years working experience in a call center / customer service environment Excellent telephonic skills & numerical aptitude Computer literacy : Pastel Evolution, MS Office, SAP Willing to work overtime if/when required Mature and knowledgeable with attention to ...
My client is seeking a Quality Assurance Agent with 5 yearâ€s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEAT...
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.Grade 12Certificate in Quality AssuranceExperience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.Familiarity with the IVANTI Service Desk system (previously known as HEAT) or ...
.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you! In this role you will be part of a team that will shape the future of Vodacom s technology l...
.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you! In this role you will be part of a team that will shape the future of Vodacom's technology l...
These jobs were popular with other job seekersWe are seeking an experienced and motivated Legal Collections Team Leader to manage and lead our client's Legal Collections team in a busy call center environment. The successful candidate will be responsible for overseeing the day-to-day operations of the team, ensuring efficiency, productivity, and adherence to legal and regulatory requirements. Thi...
Key Accountabilities / Principal Responsibilities Primary Duties Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to appropriate operational representatives Processing individual records from creation to closure including identifying the fault/incident in technical ...
Key Accountabilities / Principal ResponsibilitiesPrimary DutiesProcessing of faults and incidents on the CAFMSEnsure all calls, however received, are logged onto the computer aided facilities management systemEscalation of high priority calls to appropriate operational representativesProcessing individual records from creation to closure including identifying the fault/incident in technical terms...
As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...
Job summary : We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong leadershi...
CLC is currently recruiting for a Customer Experience Centre Team Leader.The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and smooth operating of the CEC. Grade 12 certificate or equivalent ...
Welcome to the Eskom Pension and Provident Fund (EPPF). The EPPF provides retirement fund administration services for the members of the EPPF. We are the second-largest pension fund in South Africa, managing assets valued at over R170-billion. Our service offering focuses on retirement fund administration for three participating employers: Eskom, Eskom Rotek Industries, and the Eskom Pension and ...
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...
CLC is currently recruiting for a Customer Experience Centre Team Leader. The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and smooth operating of the CEC. Minimum Requirements: Grade 12 cer...
Job Number 24078410 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable...
Description The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about fuel and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in...
Description The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East Londo...