Our client, in Managed Care, seeks to employ an Enrolled Nurse for the accurate issuing of appropriate Pre-Authorisations that meets the requirements of clinical appropriateness. The role is performed in a contact centre. Key requirements: Enrolled Nurse with SANC. Minimum of 5 years experience as a nursing practitioner (ICU/ theatre experience). 1 year experience gained in the medical funding in...
A division within Data Discovery is seeking virtual sales agents within the financial servicessectorPlease note that this is a full-time work from home (Virtual sale agent) positionYou need to reside in Cape Town in the event of team meetings/team building events etcYou need to have your own pc or laptop and Fibre internet line at home as well as aconducive office space with no noise or distracti...
As a proud Walmart-owned company, Massmart offers more than just a job; it's a place where you can create a real impact on our customers' lives and your own. Now is your chance to take the next step in your career journey!This is an exciting time to join our World.Our core Values Respect, Integrity, Service and Excellence, are evident in our everyday work environment.We are a merchandise Led busi...
MAIN PURPOSE OF JOB: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory role RESPONSIBILITIES &DUTIES: 1. Cu...
About the job GCC Coordinator - Foreign language (Portuguese Speaking)To provide professional and efficient call services to optimise client experience. As the GCC Coordinator, you will be responsible for administrative work relevant to the call desk, facilitating consultant calls, International call taking, medical assistance and managing. As a coordinator for Portuguese-speaking countries, the ...
One of Africa's largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...
A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Admin / Call Centre BASIC SALARY : R11,000 START DATE : A.S.A.P / Immediate REQUIREMENTS: 2 years proven client service/call centre experience Medical Aid understanding and servicing experience Individual life policy administration knowledge and experience Intermediary MS Office, especially E...
Job Description Objective/Purpose: We re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. Responsibilities: Present, promote and sell products/services using solid arguments to existing and prospective customers Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establ...
ENVIRONMENT: A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the customer base with any application based technical difficulties as well as network and infrastructural troubleshooting relating to software requirements. You will also be required to ra...
JOB TITLE: Retentions Consultant AREA: Pretoria East INDUSTRY: Insurance SALARY / CTC : R 15 000 basic (depending on experience and qualifications commission and additional commission incentives will boost the earning potential) Report to: Director Job Overview: Our Client is seeking a dedicated Retentions Consultant to join their retentions team, focusing on retaining customers after sale. This ...
To provide clients with professional telephonic advice and assistance. Must be able to advise policy-holders on general matters including civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours and on certain Saturdays. Administration of claims according to prescribed procedures and understanding of legal procedure and practical aspects to advi...
Introduction Our client is one of the key players within the Connectivity space with products ranging across all technologies, including FTTH & FTTX. Our client is a subsidiary of a leading Telecommunications company with a South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed ...
Introduction Our client is one of the key players within the Connectivity space with products ranging across all technologies, including FTTH & FTTX. Our client is a subsidiary of a leading Telecommunications company with a South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed ...
Financial Services Call Centre Agent Financial Services Call CentrePosition Overview:As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering excepti...
Financial Services Call Centre Agent Financial Services Call CentrePosition Overview:As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering excepti...
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the cust...
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the cust...
Position Title: Real Time Analyst Position Summary: The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center performance in real-time. The role requires timely and accurate reporting on a wide range of metrics including agent performance, call volume data, workforce utilization and other key metrics. Key Deliverables: ? Real time management of multiple cl...
POSITION OVERVIEW Job Title: Call Center Supervisor I Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...
Main purpose / objective of the position: Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager. Responsible for health and safety at the centre.Decision making authority: Decisions are based on knowledge of theory ...
Are you a dynamic and strategic marketing expert with a passion for consumer fundraising? Are you at that junction in your career where you believe your purpose is about changing the lives of those around you, bringing your marketing expertise to drive impactful campaigns and inspiring others? If so, we invite you to join the SA Guide Dogs Association as our Head of Consumer Marketing and Fundrai...
Are you a dynamic and strategic marketing expert with a passion for consumer fundraising? Are you at that junction in your career where you believe your purpose is about changing the lives of those around you, bringing your marketing expertise to drive impactful campaigns and inspiring others? If so, we invite you to join the SA Guide Dogs Association as our Head of Consumer Marketing and Fundrai...
Call Centre Agent Position Overview:As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In sho...
TalentCru SUMMARY We are currently seeking an ambitious and driven internal sales professional ready to make the leap to external sales. In this role, you'll have the opportunity to take your proven track record of success and apply it in a new, client-facing capacity. Our client is looking to employ a Junior Sales Manager based in Cape Town. RESPONSIBILITIES Sales generation at required profit m...