call centre jobs in western cape

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they're on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...

JOB PURPOSE As the first point of contact, you will be responsible for providing an excellent customer experience at all times, offering proactive solutions to any issues or concerns our customers might face. You will be required to respond to phone calls as well as webchat/email queries from international customers, in English, making sure their bookings, re-bookings or cancellations run smoothl...

Operations Manager - Insurance Call Centre - US Hours - Cape TownFull job descriptionCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professiona...

Branding Consultant/Sales positions available (not a call centre)

RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years' experience in a multi-national company at management Level.12 years' experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication an...

A global leader in evidence-based weight loss - we're on a mission to bring healthier habits within reach for everyone! Our flagship Counterweight Plus programme, the intervention used in the groundbreaking diabetes remission clinical trial DiRECT, has revolutionised the treatment of type 2 diabetes worldwide. We pride ourselves on being an inclusive, friendly, and highly dedicated team. Our dyna...

DescriptionDMS CAMPAIGN (Digital Media Solutions) - USA night shiftWhat they will be doing -Lead generation from an existing client base/Cold calling for medical insurance and other campaignWhat their typical Day will look like:Read from a scripted pitchTransfer warm leads to the USA teamWork towards exceeding transfer targetsEnsure high quality standards are adhered toMatric12 months outbound sa...

CALL CENTRE AGENTS REQUIRED

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...

Job Description: Learning and Development Officer Role Objective Capita SA is seeking a motivated Customer-Centric individual who is ready to provide leadership through example by living Capita's culture and values. In this role, you will be facilitating the learning of a variety of disciplines, products, and systems elements to give delegates the necessary skills required to service our customer...

Job Number 24078410Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable exper...

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the cust...

Student Journey Officer/ Call Centre (Academics) (JB4368) Cape Town, Century City Market Related As a Student Journey Officer, you'll be the go-to person for students from the moment they register until they graduate. Think of yourself as a student's personal guide and helper during their academic journey. Skills and Qualifications: Education: Grade 12 Experience: Ideally, you've worked in custom...

Job DescriptionThe Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town. The purpose of this role is to ensure that the client services service levels are maintained within Contact Centre. Lead and manage a team of Client Service Consultants within the larger Client Services team. The incumbent m...

WNS (Holdings) Limited (NYSE: WNS)is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logist...

Are you a dynamic and strategic marketing expert with a passion for consumer fundraising? Are you at that junction in your career where you believe your purpose is about changing the lives of those around you, bringing your marketing expertise to drive impactful campaigns and inspiring others? If so, we invite you to join the SA Guide Dogs Association as our Head of Consumer Marketing and Fundrai...

Are you a dynamic and strategic marketing expert with a passion for consumer fundraising? Are you at that junction in your career where you believe your purpose is about changing the lives of those around you, bringing your marketing expertise to drive impactful campaigns and inspiring others? If so, we invite you to join the SA Guide Dogs Association as our Head of Consumer Marketing and Fundrai...

Requirements: Experience not essential, as full training will be providedExcellent communication skillsPersonal attributes:loyal, determinate, patient, friendlyTarget drivenMust be extremely disciplined.General admin skillsThe post Call Centre Agents appeared first on freerecruit.co.za.

Job Number 24078410 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable...

Requirements: Tourism industry consultant Making online and telephonic bookings for hotel and tourism industry Previous experience preferable but not necessary Good potential for growth within the company Must be fluent in English Language Call centre based in Green Point Salary between R apply below to R apply below per month

POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable experiences. We are recruiting for a fun, energetic, innovative and enthusiastic Guest Experience Expert with a positive attitude Reporting to the Front Office Manager, the successful incumbent is required to provide professional and excellent cust...

Temporary Call-in for Relief PurposesPersonal Care AttendantBay St. George Long Term Care Centre, Stephenville CrossingRequired qualifications:Completion of High School and graduation from an employer approved Personal Care Attendantprogram are required.Please note that while this position is assigned to provide relief for Bay St. George Long Term Care Centre; you may be recalled to other locatio...

WNS Cape Town, Western Cape, South Africa Company Description Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare,...

Who are we?The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insuran...