call centre jobs in gauteng

Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we're HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company and a...

Call Centre Position - Brakpan

Call Centre Position - Melville

Call Centre Position - Centurion

Call Centre Position - Randburg

We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support servi...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:To process applications for credit vetting, activations, and transfer of ownership as escalated through the relevant customer acquisition workflow and queue management systems.Your responsibilities will include:To perform a deta...

We urgently require experienced Call Centre Team leaders for our client based in Pretoria. MUST have a Quality Assurance certificate Team management Customer Service Quality Assurance Matric / Grade 12 Quality Assurance certificate Min. 8 years Teamleader experience Excellent people skills Excellent communication Supervisory skills Contract: 3 years Location: Pretoria

Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...

Agent with Health / Medical Aid background needed in an insurance company. Attend to broker/client's queries Serve customers by taking telephone, fax and e-mail queries and provides information Articulate company products to brokers/clients Build relationships with brokers and develop credibility with them for smooth business transactions Liaise with our internal broker consultants Anticipate esc...

*THIS POSITION REQUIRES TRAVEL/CAR RENTAL/HOSPITALITY SALES EXPERIENCE*We are looking for a professional and dedicated individual with excellent customer service skills and a flair for sales to join a strong and tenacious team. Our client services the leisure vehicle rental industry with a predominantly international clientele, so they are looking for excellent communication skills, outstanding f...

*** THIS POSITION REQUIRES CALL CENTRE EXPERIENCE IN CAR RENTAL, TRAVEL, HOSPITALITY OR SIMILAR INDUSTRIES**Not a morning person? This might just be the perfect opportunity for you! Join the team at a leading Car Rental Company as a dynamic and reliable team member. Your role will include managing bookings, upselling, maintaining client relationships, handling administrative tasks, and generating...

Bluespecs mission to redress the injustices of the past makes us a natural partner for corporate companies looking to effect similar change. As a Level-1 B-BBEE partner, we make it possible for those who work with us to contribute directly to the necessary evolution of our industry and our country. Job Functions: Answer incoming calls courteously within SLA Manage all cases professionally and eff...

The Prospective Reviewer role within the pre-authorisation call centre, is responsible for authorising hospital authorisation requests ensuring that requirements of clinical appropriateness, medical necessity and clinical risk management are met. Key Activities:Authorising hospital authorization requests by applying coding principles, medical scheme rules and benefits, and managed care policies a...

MatricDiploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call CentrePlanning shift and ensuring agent capacityDetermine resource and space requirements for all teams on various campaignsMonitor shift patterns Analyse real time workload requirementsShift work 24 hour Contact Centre

CLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth functioning of the Centre by maintaining ...

CLC is currently recruiting for a Customer Experience Centre Team Leader.The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and smooth operating of the CEC. Grade 12 certificate or equivalent ...

Minimum Requirements:Grade 12 certificate or equivalent Level 4 qualification issued by SAQAClear Criminal RecordComputer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term softwareMinimum of 5 years experience in call centre/customer care environmentMinimum of 2 years working experience in an insurance or related industryMinimum of 2 years experience in a Leadership roleSkil...

Minimum Requirements:Grade 12 certificate or equivalent Level 4 qualification issued by SAQABusiness Administration / Management / Communication / Operations Management DegreeClear Criminal and ITC RecordsComputer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term softwareMinimum 10 Years Call Centre Management ExperienceBackground in Insurance and/or Emergency Assist industr...

Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...

Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Clear Criminal Record Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term software Minimum of 5 years experience in call centre/customer care environment Minimum of 2 years working experience in an insurance or related industry Minimum of 2 years experience in a Leadership ro...

Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Business Administration / Management / Communication / Operations Management Degree Clear Criminal and ITC Records Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term software Minimum 10 Years Call Centre Management Experience Background in Insurance and/or Emergency Assist i...

CLC is currently recruiting for a Customer Experience Centre Team Leader. The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and smooth operating of the CEC. Minimum Requirements: Grade 12 cer...

Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International) Strong staff management and training Target dri...