Reference: NCM001669-TS-1 12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. 12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. The r...
Coach Work with the Best At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.If you were born to deliver exceptional service, apply to join our professional team and be ready to kick start your career...
Job Description Are you ready to lead and shape the future of customer service in the iGaming industry?Join a leading iGaming company in Johannesburg as the Head of Customer Service , where you'll drive excellence, innovation, and customer-centric strategies.You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience.If you're a dynamic and strategic l...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality.The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with ...
To support the management team in the client's Management department and to attend to escalated queries. To ensure the prompt resolution of member queries regarding all medical aid claims, telephonically and in writing.Key ActivitiesDefined legal, statutory and regulatory compliance is maintained at the required standardsOperational risk and governance structures, measures and frameworks are comp...
Candidate ProfileAs a Service Delivery Manager you will possess the following:Relevant degree or diploma in IT or management3 years' experience in the IT industry with at least 3 years in a management roleBroad knowledge of technical environment e.g. Microsoft, printers, LAN, WAN, PC hardware, logging toolsDetailed knowledge/certification in IT best practice principles (ITIL)Working knowledge of ...
Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: Full Inbound Call Centre functions Taking calls Data Capturing Client liaison Confirming clients information on the system Taking and placing of orders AdministrationThe post Call...
Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Head of Customer Service , where you ll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If you re a dynamic and strategic leader looking...
Job Description Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Head of Customer Service , where you ll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If you re a dynamic and strategi...
The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely, accurate and understood manner to all team members. Ensure that all Human Resources policies and procedures are observed.Areas ...
We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a daily basisAttention to detailAbility to...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...
Team Leader - Johannesburg Are you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment. Requirements 1 year Call ...
Real Promotions is a progressive and creative organization specializing in Sales, Marketing, Training & Development and Brand Activations. With a focus on bridging the gap between Sales and Marketing, we provide clients with a competitive advantage and a real Return On Investment. Our mission is to consistently exceed client expectations by exploring new markets and industries and developing inno...
Real Promotions is a progressive and creative organization specializing in Sales, Marketing, Training & Development and Brand Activations. With a focus on bridging the gap between Sales and Marketing, we provide clients with a competitive advantage and a real Return On Investment. Our mission is to consistently exceed client expectations by exploring new markets and industries and developing inno...
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers Duties & Responsibilities Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
Reference: NCM001669-TS-1 12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. 12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. The r...
Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation.About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online f...
Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation. About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online ...
MAIN PURPOSE OF JOB: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory role RESPONSIBILITIES &DUTIES: 1. Cu...
12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. The responsibilities of the change management officer will include but not be limited to the following: Coordination of in person and or online training sessions for the various impacted business functions including...
To support the management team in the client's Management department and to attend to escalated queries. To ensure the prompt resolution of member queries regarding all medical aid claims, telephonically and in writing. Key Activities Defined legal, statutory and regulatory compliance is maintained at the required standards Operational risk and governance structures, measures and frameworks are c...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...
What We'll Bring:Special Handling is charged with managing the various touch points email, voice and written correspondence through which consumers, certain business-to-business customers and partners interact with the company. Our Operational Center of Excellence prides itself in providing capabilities through the sharing, adoption and establishment of best practices. We are a globally integrate...