call centre administration jobs

Ability to provide technical customer service, support and vision to grow the business Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous handling of all customer queries Identify correct fault diagnosis Data capturing Processing quotations Prepare product or service reports by collecting and analyzing customer information Work with Call Centre...

Duties will include but not be limited to:Performance managementStaff developmentChange managementEffective management of Call Centre & Assessing functionsEffective submission of reportsSubmission and management of departments budgetEffective management of clientsEffective management of relationships and service delivery to all stakeholdersEnsure that recognition is given for excellent performanc...

Duties will include but not be limited to: Performance management Staff development Change management Effective management of Call Centre & Assessing functions Effective submission of reports Submission and management of departments budget Effective management of clients Effective management of relationships and service delivery to all stakeholders Ensure that recognition is given for excellent p...

GENERAL OFFICE ADMINISTRAOR / BOOKKEEPER EAST LONDONEssential Requirements: Matric with maths as a subject finance/accounting qualification would be to your advantage. Position is an all-round office administration role with relief bookkeeping as & when required. Excellent MS Excel & Pastel Accounting proficiency Pastel Payroll & Uniclox Clocking System experience will be an advantage Call Centre...

The Western Cape Government creates laws for and provides services to the people of the Western Cape. We work closely with the national government and municipalities in the Western Cape to ensure that the citizens of the province have access to the services, facilities and information they need. We are committed to delivering an open opportunity society for all. You can read more about the Wester...

Reference: JHB000337-JG-1 A provider of best in-class administrative and managed care services with a value-added service offering aimed at ensuring streamlined, efficient, and cost-saving processes in the management of Hospital Benefit, Pharmacy Benefit, Disease Risk and Oncology is looking for a Call Centre Manager. The role will involve the daily running and management of the call centre throu...

Our client is looking for experienced Call Centre Staff Customer Service Representatives to assist clients over the phone with regards to service complaints and queries.Salary R 6000 R 8000 pmJob Requirements Matric 1-3 Years' experience as a Call Centre Customer Service Representative Ms Office and Computer Literate Job Duties Call Centre Duties Receive incoming calls to assist with clients / cu...

Job category: Insurance Management and Administration Location: Randburg Contract: Permanent EE position: Yes Introduction Tracker is looking for a competitive Insurance Sales Representative to help us expand our business by actively seeking and acquiring new business. You will identify client's needs, demands, and sell accordingly. The goal is to formulate strong relationships to ensure growth, ...

Executive Assistant to General Manager - Cape Town, South Africa - JeloCorpOur client is seeking an experienced and proactive CEO with extensive background in business and administrative assistant activities, particularly in the fields of solar energy and architecture. The ideal candidate should have a bachelor's degree and atleast 5 years of experience in business and/or executive assistant acti...

?? Join Our Dynamic Client Contact Centre Team! ?? Are you ready to embark on an exciting career journey filled with bubbly conversations, outstanding customer interactions, and a commitment to excellence? Look no further we have the perfect opportunity for you! Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights:Engage with our valued policyholders a...

Boksburg Permanent R200 000.00 negotiable with good company benefits A well-established chemical manufacturing company situated on the East Rand requires a Sales Administration Assistant with highly pressurized Call Centre exposure to assist clients by providing sound technical knowledge on construction related products including concrete repairing, epoxy flooring, sealants, adhesives and general...

The Western Cape Government creates laws for and provides services to the people of the Western Cape. We work closely with the national government and municipalities in the Western Cape to ensure that the citizens of the province have access to the services, facilities and information they need. We are committed to delivering an open opportunity society for all. You can read more about the Wester...

These jobs were popular with other job seekers Job Purpose: As a Service Coordinator, you will be responsible for overseeing and managing the delivery of services to clients or customers. Your primary objective will be to ensure efficient coordination between various teams, including service providers, technicians, and clients, to guarantee timely and high-quality service delivery. You will serve...

SUMMARY: Strategically and proactive on maintenance schedules, Shut planning, rapid response to breakdown and RCA for prevention of reoccurrence. DUTIES AND RESPONSIBILITIES: Ensure smooth and efficient maintenance operation of the Centre factory. Ensure good maintenance standards are implemented to minimize downtime and cost. Draw up maintenance schedules for all equipment in the plant and ensur...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received.Requirements:Must have a thorough understanding of medical aid operations or insurance policy adm...

Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must hav...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must have a thorough understanding of medical aid operations or insurance policy a...

Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must hav...

POSITION OVERVIEW Job Title: Talent Pool - Payroll ManagerJob Type: Full-Time, PermanentLocation: Onsite, Cape Town (US hours) About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner i...

Company: Icebolethu GroupPosition: ReceptionistPublished: 22 March 2024Reference: GHR/HO/001Vision Statement:Our vision is to be the centre of excellence in the funeral Industry. To offer services equal to none to propel strong growth for our company.Introduction:Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa's second largest ...

Reference: PE000919-M -1 Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence receive...

About DiscoveryDiscovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate ab...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received.Requirements: Must have a thorough understanding of medical aid operations or insurance policy ad...

The Western Cape Government creates laws for and provides services to the people of the Western Cape. We work closely with the national government and municipalities in the Western Cape to ensure that the citizens of the province have access to the services, facilities and information they need. We are committed to delivering an open opportunity society for all. You can read more about the Wester...