The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels at BetXchange. This role requires a deep understanding of the company's software, a strong knowledge of sports, and a commitment to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company standards are upheld, targets are met, and customer interac...
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 MH Solutions Call Centre Manager - (must have Technical and ISP experience) Roodepoort Permanent Full Time Published: 6 days ago R66000 pm EE/AA, Non EE/AA Easy apply Introduction To lead and enhance the operations of the Contact Centre, en...
Employer DescriptionInbound Tour Operator in JHB NorthJob DescriptionInbound tour operator is looking for a systems reservations administrator who will also be required to maintain and give training on a point-of-sale and a stock control system.ResponsibilitiesSystem (CRS/PMS/POS) training internally & lodges/boats.Database administration and support globally.Agent and Rate Management.Maintenance...
Promote and explain services to prospective clientsObtain fixed, quality, industry related appointments for Account Executives, as per the target set by the Sales Director.Attend weekly sales meetings at the time and venue set by the Sales Director and other meetings as required.Attend all training sessions that are set by the Sales Director and to review all material as required. Complete daily ...
The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely, accurate and understood manner to all team members. Ensure that all Human Resources policies and procedures are observed.Areas ...
Job PurposeManages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support....
Description Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you.Requirements:Degree or Diploma in Business Management or related field.5 Years' management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge of ...
These jobs were popular with other job seekers Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited Reference: PE002318-LS-1Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you. Duties & Responsibilities Requirements:Degree or Diploma in Business Manageme...
Employer Description Inbound Tour Operator in JHB North Job Description Inbound tour operator is looking for a systems reservations administrator who will also be required to maintain and give training on a point-of-sale and a stock control system. Responsibilities System (CRS/PMS/POS) training internally & lodges/boats. Database administration and support globally. Agent and Rate Management. Mai...
Our client is recruiting for a Call Centre Manager | Outbound Short Term Insurance.The purpose of this role is to ensure staff are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational resultsQualification:Grade 12/Standard 10/NQF 4Completed FAIS creditsRegulatory Exam (RE 5)Relevant tertiary qualification (3 years...
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein. Job Purpose Manages and builds a high-perfor...
Direct message the job poster from Pathfinders ConsultingHR & Recruitment Expert with 24 Yrs Experience | Call Centre HR Consulting & Career Coaching in South Africa and Africa | Driving Call Center In the fast-evolving world of insurance, Our Client is searching for a visionary leader to helm strategic underwriting operations. This crucial role is designed for someone who can navigate and influe...
How will you make an impact?As a true ambassador of Cartier, you will partner closely with the Boutique Manager and team to ensure the operations are adapted to the client experience both offline and online and ensure the logistic flow. Through your excellent organization skills, you guarantee the proper application of all boutique procedures from sales to finance and including security and safet...
These jobs were popular with other job seekers Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 5 years management experience in a Call Centre environmentProficiency in three or more of the 11 official SA languages will be beneficialComputer Literacy (MS...
Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24, a leading used car dealership in South...
These jobs were popular with other job seekers Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited Reference: PE002318-LS-1Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you. Duties & Responsibilities Requirements:Degree or Diploma in Business Manageme...
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.Duties & ResponsibilitiesReporting t...
Direct message the job poster from Pathfinders Consulting HR & Recruitment Expert with 24 Yrs Experience | Call Centre HR Consulting & Career Coaching in South Africa and Africa | Driving Call Center In the fast-evolving world of insurance, Our Client is searching for a visionary leader to helm strategic underwriting operations. This crucial role is designed for someone who can navigate and influ...
We have an exciting opportunity for a young and energetic person to join our Contact Centre.Duties and Responsibilities:Customer relationship building managementProvide customers with product and service informationProblem solving tasks during shiftHandle and take full responsibility for customer related queriesKey Competencies and SkillsStrong verbal and written communication skillsListening ski...
As a L1 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to deliver top-notch support. This position ...
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited Nutun Call Centre Team Manager (Telecoms) Permanent Full Time Published: 1 day ago EE/AA Easy apply IntroductionWe are urgently seeking a highly experienced T...
Date Posted:2024-05-10Country: South AfricaLocation: 17 Angus crescent, Longmeadow Business Estate, Modderfontein, JohannesburgNational Project Manager Role Overview:The main purpose of the position is to: effectively manage field activities of a team of mechanics and / or subcontractors installing new elevators / escalators aiming at highest customer satisfaction and focus on managing cost, ensu...
Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24, a leading used car dealership in South...
Business Segment: Personal & Private Banking Take personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, UCount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) acc...