Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...
PackageR22 000 per month plus commissionPermanent Position, HybridShiftsMonday - Friday 5 working days per weekKEY ACCOUNTABILITIESBrand ambassador for the clientEnsure customer service is provided at a high standardEnsure that all customers can communicate with ease by acting quickly and consistentlyDisplay your passion for service by always putting customers firstMake sure the customer is at th...
We have an exciting opportunity for a young and energetic person to join our Contact Centre.Duties and Responsibilities:Customer relationship building managementProvide customers with product and service informationProblem solving tasks during shiftHandle and take full responsibility for customer related queriesKey Competencies and SkillsStrong verbal and written communication skillsListening ski...
Call Center Agent - Inbound - Centurion, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manuf...
Business Segment: Personal & Private Banking Take personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, UCount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) acc...
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 MH Solutions Call Centre Manager - (must have Technical and ISP experience) Roodepoort Permanent Full Time Published: 6 days ago R66000 pm EE/AA, Non EE/AA Easy apply Introduction To lead and enhance the operations of the Contact Centre, en...
JOB SUMMARY: This position provides the first point of contact and direction to APIA Health Center visitors. Excellent customer service at all times is required. It provides reception and administrative support for all programs and services such as primary care, behavioral health, wellness, and visiting specialty clinics. This position is responsible for complete and accurate patient registration...
Call Center Agent - Inbound - Durban - Grid Eye, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insuranc...
Call Center Agent - Inbound - Durban - Hippo Park, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insura...
These jobs were popular with other job seekersOur cient in the Medical Devices industry is currently looking for a Support Supervisor (Call Centre), in Pretoria.Duties & ResponsibilitiesResponsible for assisting the Hearing Hub Manager to ensure the optimal functioning of the Hearing Hub, its procedures and its systems.Operationally responsible for selected support agents, coordinates the shift-b...
Call Centre Agent Position Overview:As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In sho...
?? Join Our Dynamic Client Contact Centre Team! ?? Are you ready to embark on an exciting career journey filled with bubbly conversations, outstanding customer interactions, and a commitment to excellence? Look no further we have the perfect opportunity for you! Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights:Engage with our valued policyholders a...
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...
Collections Agent - Utilities Contact CentreFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...
As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide...
Global 24/7 Contact Call Center Specialist (South Africa) TMAC (The Medical Affairs Company (TMAC)) - Remote, South Africa **Full and Part-time positions available for all shifts and weekends**The Contact Center Specialist (CCS) primary responsibility is for the support and maintenance of the Emergency UnBlinding (EUB) service. The CCS will also support other activities within the TMAC (The Medic...
Client Contact Center Administrator (JB4316) Claremont, Cape Town, Western Cape R11 000 - R16 000 CTC per month based on experience Permanent A leading provider of insurance solutions, dedicated to delivering exceptional service and peace of mind to their clients and strives to exceed expectations by consistently upholding the highest standards in the industry, is looking for a client contact cen...
Job Description Operations Manager/Industrial Engineer INTRODUCTION: An exciting opportunity has become available within the medical technology and devices industry, for an Industrial Engineer. Our client is an impact-driven digital health company passionate about affordable access to healthy hearing for everyone, everywhere. This is an opportunity to be part of making a change and impacting huma...
ENVIRONMENT: A Health Tech Solution Company in Pretoria is actively seeking an Operations Manager/Industrial Engineer. The key focus of this role is to optimize the contact center environment, placing a strong emphasis on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficiency of the contact center. The position involves driving change and optimizati...
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received.Requirements:Must have a thorough understanding of medical aid operations or insurance policy adm...
Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must hav...
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must have a thorough understanding of medical aid operations or insurance policy a...
Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must hav...
As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide...