call center agents jobs in johannesburg gauteng

Duties:Omnichannel Customer Interaction Management- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.- Ensure seamless and consistent customer service across all c...

Duties:Omnichannel Customer Interaction Management- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.- Ensure seamless and consistent customer service across all c...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

These jobs were popular with other job seekers Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited We looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands and we are looking for candidates who reside in nearby areas.Duties & ResponsibilitiesAnswering incoming calls from customers regarding inquiries, co...

These jobs were popular with other job seekersOur client is looking for Business Development Consultants go join their team in Pretoria, Sandton, Durban, Cape Town, Port Elizabeth, George and East LondonDuties & ResponsibilitiesSource sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum- Minimum requirement of 8.5 written policies per month- Mainta...

These jobs were popular with other job seekersOur client is looking for Business Development Consultants go join their team in Pretoria, Sandton, Durban, Cape Town, Port Elizabeth, George and East London Duties & ResponsibilitiesSource sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum - Minimum requirement of 8.5 written policies per month - Mai...

These jobs were popular with other job seekersOur client is looking for Business Development Consultants go join their team in Pretoria, Sandton, Durban, Cape Town, Port Elizabeth, George and East LondonDuties & ResponsibilitiesSource sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum- Minimum requirement of 8.5 written policies per month- Mainta...

These jobs were popular with other job seekersOur client is looking for Business Development Consultants go join their team in Pretoria, Sandton, Durban, Cape Town, Port Elizabeth, George and East London Duties & ResponsibilitiesSource sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum - Minimum requirement of 8.5 written policies per month - Mai...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a daily basisAttention to detailAbility to...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...

Job Purpose Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? We are seeking experienced travel consultants nationally ( Johannesburg/Durban/Cape Town) Call Centre. Our travel consultants provide world-class service by effectively managing and co...

US based client is looking for dynamic outbound agents on a night shift in Sunninghill.Successful candidates will receive full product and systems training.Responsibilities and expectations (not limited to):Read from a scripted pitchTransfer warm leads to USA agentsMeet and exceed hourly/daily/weekly transfer target.Meet exceed Quality Assurance standards.Desired Requirements, Experience and Qual...

The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely, accurate and understood manner to all team members. Ensure that all Human Resources policies and procedures are observed.Areas ...

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24, a leading used car dealership in South...

Are you a dynamic professional with a passion for driving business growth? We have an outstanding opportunity with a leading Financial Services company seeking a talented Business Development Consultant. As a Business Development Consultants, you are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with ...

Responsibilities and work outputs Source sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum Minimum requirement of 8.5 written policies per month Maintain and update your Lead Generation Matrix on a weekly basis Once a quote is requested the consultant must contact client in order to conduct a proper needs analysis and offer professional advice S...

Our ClientA global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology. Our client is looking for English Customer Service Agents that is excited about entering the international market. Package- R7000- Night Shift Allowance up to R1,500.00.- Transport subsidy Allowance up to ...

Our client is looking for English Customer Service Agents that is excited about entering the international market. Package:- R 7166 per month R1000 Night Shift Allowance R1000 Advisor Allowance- Medical Aid for the main member- Funeral Cover- Full training- Night shift allowance- Customized incentive program - Subsidized door-to-door transport service from work (after your shift ends) Working Hou...

Call Centre Team Leader Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-140 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. Job Description Main Job Function:You will manage and direct call centre agents in achieving their required daily duties. Your role will ...

Call Centre Manager Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-139 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are currently seeking an experienced Call Center Manager to join our dynamic team in an inbound Emergency Contact Centre. Job Description Main Job Function:In this role, you will be responsible for overseeing the day-to-day operations of our Cal...

Our Client:A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and TechnologyAbout the role:Our client is now ready to take the next step by providing call center services to their existing 100 clients and to expand across new clients and markets. To keep up with the strong demand a...

We looking for Call Center Agents. Requirements: 1-2 years previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability to different personality types. Matric with drivers license Salary R9000pm Apply For This Position On: careandsharereplacements at gmail.com