call center agents jobs in johannesburg gauteng

Duties:Omnichannel Customer Interaction Management- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.- Ensure seamless and consistent customer service across all c...

Duties:Omnichannel Customer Interaction Management- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.- Ensure seamless and consistent customer service across all c...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

These jobs were popular with other job seekers Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited We looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands and we are looking for candidates who reside in nearby areas.Duties & ResponsibilitiesAnswering incoming calls from customers regarding inquiries, co...

These jobs were popular with other job seekersOur client is looking for Business Development Consultants go join their team in Pretoria, Sandton, Durban, Cape Town, Port Elizabeth, George and East LondonDuties & ResponsibilitiesSource sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum- Minimum requirement of 8.5 written policies per month- Mainta...

These jobs were popular with other job seekersOur client is looking for Business Development Consultants go join their team in Pretoria, Sandton, Durban, Cape Town, Port Elizabeth, George and East London Duties & ResponsibilitiesSource sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum - Minimum requirement of 8.5 written policies per month - Mai...

We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call...

CALL CENTRE AGENTS

We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call...

These jobs were popular with other job seekersOur client is looking for Business Development Consultants go join their team in Pretoria, Sandton, Durban, Cape Town, Port Elizabeth, George and East LondonDuties & ResponsibilitiesSource sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum- Minimum requirement of 8.5 written policies per month- Mainta...

These jobs were popular with other job seekersOur client is looking for Business Development Consultants go join their team in Pretoria, Sandton, Durban, Cape Town, Port Elizabeth, George and East London Duties & ResponsibilitiesSource sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum - Minimum requirement of 8.5 written policies per month - Mai...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a daily basisAttention to detailAbility to...

Responsibilities and work outputs - Source sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum - Minimum requirement of 8.5 written policies per month - Maintain and update your Lead Generation Matrix on a weekly basis - Once a quote is requested the consultant must contact client in order to conduct a proper needs analysis and offer professional ...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...

Job Purpose Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? We are seeking experienced travel consultants nationally ( Johannesburg/Durban/Cape Town) Call Centre. Our travel consultants provide world-class service by effectively managing and co...

Relevant Diploma1-3 years experience as a Supervisor / Team Leader in a Call Center.Sound knowledge of call center technology, computer and telephone systems.Hire, train and ensure call center representatives respond to customer calls.Prepare reports, analyze report data and implement corrective measures.Assist management to determine Call Center goals.Roster shifts where necessary.Ensure capacit...

US based client is looking for dynamic outbound agents on a night shift in Sunninghill.Successful candidates will receive full product and systems training.Responsibilities and expectations (not limited to):Read from a scripted pitchTransfer warm leads to USA agentsMeet and exceed hourly/daily/weekly transfer target.Meet exceed Quality Assurance standards.Desired Requirements, Experience and Qual...

The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely, accurate and understood manner to all team members. Ensure that all Human Resources policies and procedures are observed.Areas ...

CALL CENTRE AGENTS Marketing of private residence resorts. Excellent opportunity. Looking for bubbly motivated agents. Basic and comm. Please e-mail CV to:

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24, a leading used car dealership in South...

Are you a dynamic professional with a passion for driving business growth? We have an outstanding opportunity with a leading Financial Services company seeking a talented Business Development Consultant. As a Business Development Consultants, you are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with ...

Responsibilities and work outputs Source sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum Minimum requirement of 8.5 written policies per month Maintain and update your Lead Generation Matrix on a weekly basis Once a quote is requested the consultant must contact client in order to conduct a proper needs analysis and offer professional advice S...