My client is seeking a Quality Assurance Agent with 5 yearâ€s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEAT...
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.Grade 12Certificate in Quality AssuranceExperience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.Familiarity with the IVANTI Service Desk system (previously known as HEAT) or ...
Key Accountabilities / Principal Responsibilities Primary Duties Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to appropriate operational representatives Processing individual records from creation to closure including identifying the fault/incident in technical ...
Key Accountabilities / Principal ResponsibilitiesPrimary DutiesProcessing of faults and incidents on the CAFMSEnsure all calls, however received, are logged onto the computer aided facilities management systemEscalation of high priority calls to appropriate operational representativesProcessing individual records from creation to closure including identifying the fault/incident in technical terms...
Duration: 2 Month Contract (Possibility of renewal)Salary: R45 per hourHours: 7:00 am to 5:00 pm, Monday to FridayPayment: FortnightlyCompany Overview: Join our dynamic team at a Pharmaceutical Company!Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmaceutica...
Call Center Agent Job Opportunity
Duration: 1-Month Contract (Possibility of renewal) Salary: R45 per hour Hours: 7:00 am to 5:00 pm, Monday to Friday Payment: Fortnightly Company Overview: Join our dynamic team at a Pharmaceutical Company! Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmace...
Duration: 2 Month Contract (Possibility of renewal) Salary: R45 per hour Hours: 7:00 am to 5:00 pm, Monday to Friday Payment: Fortnightly Company Overview: Join our dynamic team at a Pharmaceutical Company! Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmace...
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...
Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.Deals with debtors telephonically or correspond via email in adherence to procedural, productivity and quality standards. Experienced in working with Debto...
Duration: 1-Month Contract (Possibility of renewal) Salary: R45 per hourHours: 7:00 am to 5:00 pm, Monday to FridayPayment: FortnightlyCompany Overview: Join our dynamic team at a Pharmaceutical Company! Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmaceuti...
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.... The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support. Special projects...
Are you a natural communicator with a flair for sales? Do you thrive in a fast-paced environment where your earnings are directly tied to your performance? If so, we have the perfect opportunity for you!Salary: Commission-based (high earning potential)As a Commission-Based Call Center Agent, you will be responsible for:Making outbound calls to potential customers from provided leads.Presenting ou...
Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we're HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company and a...
My client is seeking a Quality Assurance Agent with 5 year†s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEA...
Financial Services Call Centre Agent Position Overview:As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a car...
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...
Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc. Obtain Information from relevant departments to resolve/ provide feedback on enquiries L...
Duties:Deal with external and internal enquiries, provide feedback and find permanent solutions. These include:Registration related enquiriesCRM Logging System and Telephonic enquiriesProduct and general information / enquiriesAssist with enquiries online i.e. Products, Specials, Availability, Price etc.Obtain Information from relevant departments to resolve/ provide feedback on enquiriesLog all ...
Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc. Obtain Information from relevant departments to resolve/ provide feedback on enquiries L...
Are you passionate about providing exceptional IT support? Metis Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider of software solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical background, excellent communication skills, and a passion for customer service, we want to hear...
FlySafair is South Africa's true low cost airline. We took to the skies in October 2014 and have expanded fast, linking several key destinations in South Africa. Our intention is to keep our fares lower for longer and in so doing offer South Africans an affordable and easy air travel alternative. FlySafair is a very dynamic company that prides itself on being forward thinking and innovative. Safa...
Call centre agents