bank call centre jobs

Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To oversee the management Call Centre based claims area nationally, and to ensure that the set key deliverables such as cost containment and customer service levels are met. To ensure that the Claims Fulfilment team remains dynamic and continues to share a common goal of exceeding customer expectations by ...

Expiry Date: 2024-05-01 Purpose of the role: Overview: Finbond Mutual Bank is seeking a dynamic and experienced Call Center Manager to oversee our call center operations based in Somerset West, Cape Town. The call center serves as a control center for our bank branches nationwide, as well as providing essential services to customers for credit and transactional banking needs. We are looking for a...

Merchant Solutions Sales and Service Consultant - Johannesburg Merchant Solutions Sales and Service Consultant - Johannesburg Responsible for achieving Acquiring & Merchant Sales targets for the relevant region, Inclusive of cross-selling of all other banking products & services, in order to ensure continuous customer & product growth.Managing relationships with customers & potential customers, i...

Merchant Solutions Sales and Service Consultant - Johannesburg Merchant Solutions Sales and Service Consultant - Johannesburg Responsible for achieving Acquiring & Merchant Sales targets for the relevant region, Inclusive of cross-selling of all other banking products & services, in order to ensure continuous customer & product growth. Managing relationships with customers & potential customers, ...

Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or email wording is essential for success in this role. As a Campaign Manager, you will be responsible...

Building campaigns using: Excalibur (beneficial) RocketMailer RealConnect Managing data sets Knowledge of the collections environment, specifically a Bank as a portfolio. Requirements: Grade 12 Matric RocketMailer Experience RealConnect Experience Advanced Excel

Job DescriptionTo oversee the management Call Centre based claims area nationally, and to ensure that the set key deliverables such as cost containment and customer service levels are met. To ensure that the Claims Fulfilment team remains dynamic and continues to share a common goal of exceeding customer expectations by keeping them informed and timeously settling claims, whilst applying risk man...

Team Leader, Short Term Insurance Claims Job Overview Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To oversee the management Call Centre based claims area nationally, and to ensure that the set key deliverables such as cost containment and customer service levels are met. Qualifications MatricMinimum of 3 years' experience in short term insuranceMini...

The purpose of the position is to acquire new clients by generating sales leads, following up on sales leads, making sales, collecting, and submitting signed documentation for review and approval of sales applications. Following up on submitted applications and installations to ensure that the company acquires sufficient new business that is viable and generates a profit for the business in line ...

The purpose of the position is to acquire new clients by generating sales leads, following up on sales leads, making sales, collecting, and submitting signed documentation for review and approval of sales applications. Following up on submitted applications and installations to ensure that the company acquires sufficient new business that is viable and generates a profit for the business in line ...

Service Recovery Consultant page is loaded Service Recovery Consultant Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R12299 Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.Hello Service Recovery Consultant Welcome to FNB, the home of t...

The purpose of the position is to acquire new clients by generating sales leads, following up on sales leads, making sales, collecting, and submitting signed documentation for review and approval of sales applications. Following up on submitted applications and installations to ensure that the company acquires sufficient new business that is viable and generates a profit for the business in line ...

Business Segment: Personal & Private Banking Take personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, UCount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) acc...

Business Segment: Archived_01_Consumer & High Net Worth Clients Location: ZA, GP, Roodepoort, Ellis Street 4 To build an end-to-end SBFC guided advice centre capability for the fulfilment of all customer generated digital demand (including inbound, outbound, mobile, etc.) that focusses on orphan and small low value clients in line with the broader SBFC objectives. Qualifications Minimum Qualifica...

POSITION OVERVIEW Job Title: Accounts ReceivableJob Type: Full-Time, PermanentLocation: Onsite, Cape Town (US hours) About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the indu...

Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service to Customers, SBIB provincial offices, SBSA branches Underwriters by resolving insurance policy queries on Assurance products according to businessneeds, to facilitate the development of customer loyalty through customer relationship management and to consistently portray...

Service Recovery Consultant page is loaded Service Recovery Consultant Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R12299 Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.Hello Service Recovery ConsultantWelcome to FNB, the home of th...

GENERAL OFFICE ADMINISTRAOR / BOOKKEEPER EAST LONDONEssential Requirements: Matric with maths as a subject finance/accounting qualification would be to your advantage. Position is an all-round office administration role with relief bookkeeping as & when required. Excellent MS Excel & Pastel Accounting proficiency Pastel Payroll & Uniclox Clocking System experience will be an advantage Call Centre...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 Conduct quality assurance evaluations on all call-centre staff to ensure set standards are maintained/developed regarding all customer interactions (telephonic) in relation to Customer Experience and Technical Experience (Product, Systems and Process knowledge). Ensure consultants adhere to compliance and le...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 Conduct quality assurance evaluations on all call-centre staff to ensure set standards are maintained/developed regarding all customer interactions (telephonic) in relation to Customer Experience and Technical Experience (Product, Systems and Process knowledge). Ensure consultants adhere to compliance and le...

Job DescriptionTo provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.Continuously identifying new business opportunities.Actively grow the merchant base by targeting quality, profitable business as well as cross selling.Enter all Qualified leads...

Business Segment: Personal & Private Banking To implement the SBFC Voice & Digital business model and specifically develop and grow its Virtual Advisor arm through Digital transformation ensuring efficient delivery of financial planning services to our clients.To monitor the execution of business processes throughout the Voice & Digital business.To implement business development strategies in lin...

Consultant Sales Support - Pipeline Potchefstroom page is loaded Consultant Sales Support - Pipeline Potchefstroom Apply locations Potchefstroom time type Full time posted on Posted 2 Days Ago job requisition id R-15962317 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertis...

Consultant Sales Support - Pipeline Potchefstroom page is loaded Consultant Sales Support - Pipeline Potchefstroom Apply locations Potchefstroom time type Full time posted on Posted Today job requisition id R-15962317 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a ...