Service Desk Manager jobs

JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk.Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.Ensures guest and employee satisfaction and maximizes the...

Main job function CORE PURPOSE OF THE JOB To oversee the central operations department which consists of 8 key functional area of the bank. This role is pivotal in ensuring the smooth and compliant operation of the Bank's services in alignment with regulatory requirements and Bank policies. KEY PERFORMANCE AREAS Exchange Control: Monitor, manage, and control Foreign Exchange Operations within the...

Duties will include but not be limited to: To act as the principal point of contact within assigned accounts, assuming responsibility for the timely submission of progress reports and other contractual documentation. Take full responsibility for any in scope monthly service / project reviews and identify opportunities for cross-selling alongside the account manager Attend regular reviews as a par...

Our client is seeking a Delivery Manager / Account Manager for their Durban Offices.The candidate should have at least 10 Years experience and come from a Technical IT Background.The candidate should have been in a prior client facing tole and comes from a Services Organisation.Onsite / Offshore Coordination is a must.About:With intensifying competition, service delivery manager requirements are ...

7 results for IT Help Desk Technician jobs We are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer systems. Provides 24X7 IT support in the call centre on hardware and software matters - Proven experience as a help desk technician or other customer support role - The goal is to create value for clients that will help...

Reference: JHB000342-JG-1 A leader in the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable for proactively driving improvement and development of service. This role manages the customers' service level expectations and monitors, reports on,...

Main job function CORE PURPOSE OF THE JOB To oversee the central operations department which consists of 8 key functional area of the bank. This role is pivotal in ensuring the smooth and compliant operation of the Bank's services in alignment with regulatory requirements and Bank policies. KEY PERFORMANCE AREAS Exchange Control: Monitor, manage, and control Foreign Exchange Operations within the...

Main job function CORE PURPOSE OF THE JOB To oversee the central operations department which consists of 8 key functional area of the bank. This role is pivotal in ensuring the smooth and compliant operation of the Bank's services in alignment with regulatory requirements and Bank policies. KEY PERFORMANCE AREAS Exchange Control: Monitor, manage, and control Foreign Exchange Operations within the...

About our Client: Our client is in search of a dynamic Service Desk Team Leader to ignite business growth and surpass targets. Offering a dynamic and collaborative environment, they foster creativity and initiative, providing opportunities to make a tangible impact. Join their team of passionate professionals and be part of a culture that values innovation and drives results. A bout the Role: Pro...

These jobs were popular with other job seekers Permanent, Fixed Term, Temporary, Temp with possibility of going permanent Published: 3 days ago R30,000-R40,000 per month neg. based on experience Introduction Where you'll work An innovative startup crafting a superior experience for travellers. Their approach seamlessly blends top hotel standards with the flexibility of DIY travel. Combining hotel...

POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minu...

Candidate ProfileAs a Service Delivery Manager you will possess the following:Relevant degree or diploma in IT or management3 years' experience in the IT industry with at least 3 years in a management roleBroad knowledge of technical environment e.g. Microsoft, printers, LAN, WAN, PC hardware, logging toolsDetailed knowledge/certification in IT best practice principles (ITIL)Working knowledge of ...

Responsibilities: Manage day-to-day operations of the guesthouse, including front desk operations, housekeeping, and maintenance. Greet guests upon arrival, check them in/out efficiently, and provide assistance with any inquiries or requests. Ensure that guest rooms and common areas are clean, well-maintained, and meet the lodge's standards of quality. Coordinate with housekeeping staff to schedu...

JOB SUMMARY Own Vehicle Compulsary Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee sati...

Job Purpose:The successful candidates' core function will be a support role to the Service Help desk, maintenance contract desk and workshop administration requirements.Duties and Responsibilities:Opening and processing of work orders.Reporting on work in progress invoices.Contract administration generating contracts and invoicing batteries.Generating purchase orders.Maintenance contract invoicin...

Job Purpose:The successful candidates' core function will be a support role to the Service Help desk, maintenance contract desk and workshop administration requirements.Duties and Responsibilities:Opening and processing of work orders.Reporting on work in progress invoices.Contract administration generating contracts and invoicing batteries.Generating purchase orders.Maintenance contract invoicin...

Reference: JHB000342-JG-1 A leader in the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable for proactively driving improvement and development of service. This role manages the customers' service level expectations and monitors, reports on,...

Provide subject-matter expertise and knowledge regarding the Oncology systems, to all role players, and provide user support as required, in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the extent to which the systems functionalities, performance, etc. meet/satisfy user requirements Manage Service level delivery according to agreed and signed off...

Description Hello future Business Technology Head Ashburton Investments is a new generation investment manager that offers investors access to more sources of return and more ways to manage risk.In the institutional space in South Africa as well as our Global business, we pride ourselves on offering solutions to address clients' holistic balance sheet needs, and to support business strategies in ...

Description Hello future Business Technology Head Ashburton Investments is a new generation investment manager that offers investors access to more sources of return and more ways to manage risk.In the institutional space in South Africa as well as our Global business, we pride ourselves on offering solutions to address clients' holistic balance sheet needs, and to support business strategies in ...

JOB SUMMARY Responsible for the management and coordination of all Rooms area departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff.Plans, develops, implements and evaluates the quality of property's guest rooms.Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.Ensures that standards ...

Our client is seeking a Delivery Manager / Account Manager for their Durban Offices.The candidate should have at least 10 Years experience and come from a Technical IT Background.The candidate should have been in a prior client facing tole and comes from a Services Organisation.Onsite / Offshore Coordination is a must. About:With intensifying competition, service delivery manager requirements are...

JOB SUMMARY Responsible for the management and coordination of all Rooms area departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff. Plans, develops, implements and evaluates the quality of property s guest rooms. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standar...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team.Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effec...