Service Desk Manager jobs

Department: Guest SvcEmployment Type: Fixed Term ContractReporting To: Guest Services ManagerDescriptionThis is an Assistant Department Head role that requires previous work experience in cruise ship guest services management. Only those who meet this requirement should apply.The Front Desk Manager (FDM) function will be staffed on the larger vessels (vista class and up).The FDM is directly respo...

About Us:We are the tech company with people at heart.At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.Position Overview:The main purpose ...

IT Service Delivery Manager - ParktownFull job descriptionTHE JOB AT A GLANCEIT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring quality service, and managing stakeholder relationships. WHAT WILL YOU DO? Oversee IT Service Delivery Identify Problems and Resolve QueriesIdentify probl...

About the Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in providing exceptional technical support to our internal and external customers. You will be responsible for the smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) and deliver a consistently high-quality service Team Leadership and Dev...

About the Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in providing exceptional technical support to our internal and external customers. You will be responsible for the smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) and deliver a consistently high-quality service Team Leadership and Dev...

Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effective at managing deadlines timeously, with the flexibility to travel nationally when required. Candidates need to have a solid background in the Hospitality, Tourism or relevant sector, understanding ICT networ...

Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effective at managing deadlines timeously, with the flexibility to travel nationally when required.Candidates need to have a solid background in the Hospitality, Tourism or relevant sector, understanding ICT network...

Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effective at managing deadlines timeously, with the flexibility to travel nationally when required. Candidates need to have a solid background in the Hospitality, Tourism or relevant sector, understanding ICT networ...

At Nexio, we enable our clients to modernise their environments and adopt new technologies. We help them to solve their legacy problems and pave the way for their future digital success.ROLE REQUIREMENT The logging of all requests via telephone and email accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers Include all troubleshooting notes i...

Purpose of the front desk administrator is to help ensure that the office runs smoothly and efficiently and be the face of Kreston Pretoria to clients and guests who will visit the office. The front desk administrator will utilize organizational and interpersonal skills to work with all employees and clients. The receptionist is to attend to visitors and deal with inquiries on the phone and face ...

Purpose of the front desk administrator is to help ensure that the office runs smoothly and efficiently and be the face of Kreston Pretoria to clients and guests who will visit the office. The front desk administrator will utilize organizational and interpersonal skills to work with all employees and clients. The receptionist is to attend to visitors and deal with inquiries on the phone and face ...

Employer Description Luxury safari Lodge situated in Tanzania Job Description My client is looking for a dynamic and experienced manager / management couple to oversee the operations of a luxury safari lodge. As the manager / management couple, you will be responsible for ensuring the smooth and efficient functioning of all aspects of the lodge, providing exceptional guest experiences, and mainta...

Team Leader Service Desk - PNP Team Leader Service Desk Are you ready to take the next step in your career? The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environm...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team. Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effe...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team. Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effe...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team.Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effec...

Team Leader Service Desk - PNP Team Leader Service Desk Are you ready to take the next step in your career? The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client s contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environm...

These jobs were popular with other job seekers Epsidon Management and Marketing Consultancy Epsidon Management and Marketing Consultancy The purpose of this role is to manage the service delivery and product/s within the CX Mobility team, within the Adapt IT Telecoms division.The successful candidate will be responsible for overseeing the delivery of high-quality services to our clients, ensuring...

Staff Management: Hiring, training, and supervising lodge staff including front desk personnel, housekeeping staff, maintenance workers, and other employees. Scheduling shifts and managing payroll. Conducting performance evaluations and providing feedback to employees. Customer Service: Ensuring high levels of customer satisfaction by responding to guest inquiries, comments, and complaints. Imple...

IT Service Delivery Manager - ParktownFull job descriptionTHE JOB AT A GLANCEIT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring quality service, and managing stakeholder relationships.WHAT WILL YOU DO?Oversee IT Service DeliveryIdentify Problems and Resolve QueriesIdentify problems...

Hospitality and Outdoor- New Vacancy- Front of House Manager Prestigious Hotel- Pretoria Requirements Candidate MUST reside in Pretoria- Essential Diploma or equivalent in Hospitality Management- Preferred Previous 2-3 years experience as a Front Office Manager/Supervisor or in a similar capacity within a luxury hotel or resort setting is- Essential. Exceptional leadership and managerial skills, ...

Our client, a leading software and solutions developing company, specifically catering to the hospitality, retail and tourism sector, seeks to employ a Junior Project Manager to join this progressive and expanding professional team. Please note that this role is fully remote, and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online wi...

Our client, a leading software and solutions developing company, specifically catering to the hospitality, retail and tourism sector, seeks to employ a Junior Project Manager to join this progressive and expanding professional team. Please note that this role is fully remote, and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online wi...

Kibo Technical stands at the forefront of technological advancement, offering innovative solutions to businesses across various sectors. Committed to excellence, we are currently seeking a driven individual to join our esteemed IT Helpdesk team. If you're passionate about delivering exceptional customer service and technical support, this could be the perfect fit for you. First-Class Support: Pro...