City of Johannesburg call centre vacancies

Consumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for selling while caring by fully understanding Consumers needs, challenges, lifestyle goals and expertly recommending the appropriate solution and product to meet these ...

The Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys: The BLO will be the custodian of the company's brand, coordinating the brand internally and externally...

The Consumer Services Specialist is responsible for ensuring completeness and accuracy of the operational aspects of the consumer journey which includes: enrolments of consumers, sales orders process, answering queries on products and/or services and providing exceptional consumer service. The ideal candidate will be a professional individual who learns quickly, has a keen eye for detail, has the...

Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited to): Answering inbound calls timeously. Be professional and polit...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...

Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa. With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas ...

MatricTravel and Tourism Diploma advantageous5 years' experience in contact centrePrevious experience handling USA and or International campaigns in a contact centreManage teams between 15 - 25 agentsLead, guide, coach and support the teamMust be able to work shift work as this is a 24 hour call centre

MatricDiploma in Business Management or equivalent2-4 years' experience in a Call Centre environment in a position of assisting call centre agentsEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre Manager with identifying training needs for the agentsMust be able to...

MatricDiploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call CentrePlanning shift and ensuring agent capacityDetermine resource and space requirements for all teams on various campaignsMonitor shift patterns Analyse real time workload requirementsShift work 24 hour Contact Centre

A Laurent Service Consultant Opportunity with a difference!! A dynamic and eager player in South Africas financial services industry is looking for an Laureate Service Consultant. Youll be based in BrightRocks Laureate Service team, the primary focus of your role is to provide relationship management service, active case management and broker visits via email, telephone or in person with members ...

Excellent opportunity to join a leading leisure company in their call centre dealing with an International CampaignMatric3-5 years call centre experience essential handling inbound and outboundPrevious experience dealing with International clientsExperience dealing with campaigns in the BPO spaceExcellent command of the English language and the ability to communicate at all levelsAble to work shi...

MatricQualification in training or educationHR ND advantage3 years' experience designing and implementing employee development programmes in a Contact Centre / Call Centre environment Monitor and facilitate training programmesUpdate and prepare training materialFacilitate training Assist employees to enhance their skillsShift work 24 hour contact centre

We have an exciting opportunity available to join our dynamic Direct Sales team. If you are an enthusiastic, results-driven self starter then apply now to join our team based in Sandton, Johannesburg. The main responsibility of the role is to drive outbound sales targets aligned to business objectives.Education A Matric Certificate or Equivalent NQF Level 4Customer Service or Call Centre Qualific...

Infrastructure Engineer - SandtonABOUT THE COMPANYWe are a JSE-listed company selling innovative mobile commerce technology to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We reach them by using both physical and virtual distribution channels. We target many of our services to people who...

The Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys: The BLO will be the custodian of the company's brand, coordinating the brand internally and externally...

Our ClientA global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology. Our client is looking for English Customer Service Agents that is excited about entering the international market. Package- R7000- Night Shift Allowance up to R1,500.00.- Transport subsidy Allowance up to ...

Functieomschrijving The Team Lead is responsible for ensuring managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients to ensure compliance to t...

Functieomschrijving We are currently looking for a Junior Network Infrastructure Engineer to support the business in achieving its strategic objectives. As a Junior Network Infrastructure Engineer in the Dimension Data Intelligent Infrastructure team, you will provide operational and engineering support across all DD Global Service Provider Network elements across the MPLS, Internet, Data Centre,...

Our Client:A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and TechnologyThe Role:The Quality Assurance Manager assures consistent quality of operations by developing and enforcinggood, automated business practice systems, validating processes, providing documentation andmanagin...

Call Centre Team Leader Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-140 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. Job Description Main Job Function:You will manage and direct call centre agents in achieving their required daily duties. Your role will ...

Call Centre Manager Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-139 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are currently seeking an experienced Call Center Manager to join our dynamic team in an inbound Emergency Contact Centre. Job Description Main Job Function:In this role, you will be responsible for overseeing the day-to-day operations of our Cal...

Our Client:A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and TechnologyAbout the role:Our client is now ready to take the next step by providing call center services to their existing 100 clients and to expand across new clients and markets. To keep up with the strong demand a...

Sales Team Leader: Pet Oneplan Underwriting Managers (Pty) Ltd. 2023-05-02 Sandton Job Ref #: OP-50 Industry: Call Centre Job Type: Permanent Positions Available: 1 To effectively manage a team of sales agents that are responsible to achieve conversion rates and sales targets. Ensuring that quality and compliance measures are adhered to, and targets achieved. To ensure that the company vision and...

Sales Manager Oneplan Underwriting Managers (Pty) Ltd. 2023-03-02 Sandton Job Ref #: OP-49 Industry: Call Centre Job Type: Permanent Positions Available: 1 To effectively manage a team of sales agents that are responsible to achieve conversion rates and sales targets. Ensuring that quality and compliance measures are adhered to, and targets achieved. To ensure that the company vision and values a...