Call Centre Operations Manager jobs

Technical Services ManagerDepartment: Support Employment Type: Full Time Location: Cape Town Reporting To: Head of SA Managed Services and Support DescriptionSabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides ...

Technical Services ManagerDepartment: SupportEmployment Type: Full TimeLocation: Cape TownReporting To: Head of SA Managed Services and SupportDescriptionSabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expe...

At Quantanite, we're not just another outsourcing company. We're a global team on a mission to redefine customer experience. With a presence across four continents, we're challenging the status quo, delivering unparalleled customer experiences for fast-growing startups and leading global brands alike. Join Our Journey Your Role: Lead with Vision: Oversee a significant portion of our call centre o...

Description Dear Future, Team Leader This role is responsible for the holistic management of the Client Services Departments for the MotoVantage Group across all insurance and non-insurance products.The Customer Services Team Leader position forms a pivotal role with regards to overall service delivery of MotoVantage Operations to clients, dealers and internal departments.Are you someone who can ...

A leading supplier in the Personal Protective Equipment (PPE) industry is currently seeking an experienced General Manager to join their team in KwaZulu-Natal.The achievement of Sales and gross margin targets and managing expenses within budget.Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing productivity targets and ensuring adherence to o...

A leading supplier in the Personal Protective Equipment (PPE) industry is currently seeking an experienced General Manager to join their team in KwaZulu-Natal. The achievement of Sales and gross margin targets and managing expenses within budget. Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing productivity targets and ensuring adherence to...

Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION:Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose primary objective is to provide exceptional services support to the companys customers and sales team.MAIN DUT...

THIS ROLE IS SPECIFICALLY FOR THE BPO (BUSINESS PROCESS OUTSOURCING) ENVIRONMENT. IF YOU ARE EXPEREINCED WITH IN INTERNATION CALL CENTERS AS A OPS MANDAGER RUNNING SPECIFIC INTERNATIONAL OUTSOURCING CAMPAINGS YOU CAN APPLY!Main Purpose of the RoleThe Director of Operations main purpose is to organize and oversee the daily operations of our company. You will be the one to ensure that our business ...

Senior Group Manager - Call Centre Operations Night Shift WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key indus...

Creating purposeful careers as we build the future of contact centre solutionsWe're looking for an Insurance Sales Team Leader to lead a dynamic sales force to success, while helping clients protect what matters most through our short-term insurance solutions.The Insurance Sales Manager is responsible for leading and managing a team of insurance sales agents to achieve sales targets and deliver e...

Position: Senior Operations Manager - Contact centre Department: Operations Overview: Responsible for the profitability and management of call center operations activities of a very large, multiple and/or complex LOB's / client/s / account/s / program/s that contribute to the acquisition, satisfaction and retention of client contracts/agreements. Provides strategic direction and guidance to the m...

Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods,...

WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, C...

Strategic role responsible for overseeing the day to day operational management functions of a super regional shopping centre. This includes managing the operational teams, technical services, building maintenance, soft services, health and safety compliance and budget management. Areas of responsibility: Financial Management Asset maintenance and management Strategic relationship management Cust...

Technical Services Manager Sabio is a Global company and the leading independent UK Contact Centre solution supplier.We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.Sabio provides expertise and solutions that our customers' need to respond to the ever-changing world.Our powerhouse products and expertise are main...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: T&C (Testing & Commissioning) Engineering Manager (IN-TT-02_001; IN-TT-02_002) Testing&CommissioningEngineering Manager (Internal only) Appointments will be made in line with the company's employment equity plan. People with Disability are encouraged to apply. ...

About DiscoveryDiscovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate ab...

Our client, a leading pharmaceutical company is looking for the services of seasoned Pharmacist Order Processing Manager for their operations in the Western Cape. - Assist with daily quality assurance processes, reports and general query handling - 1st Time Query resolution: > 98% - Assist in compiling weekly and monthly reporting to both Provincial Department of Health and National Department of...

Creating purposeful careers as we build the future of contact centre solutionsThe Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a warm leads campaign for an international campaign, so your ability to work with the team to ensure performance targets are met are crucial for this role. The Team Leader w...

These jobs were popular with other job seekers South Africa's premier supplier of Personal Protective Equipment (PPE), Cleaning Chemicals, Paper Products, Industrial Consumable Supplies and Workwear is looking for a General Manager to join their successful team. The General Manager will be based at the company's Cape Town branch but will travel extensively to oversee the other branches in George,...

Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Lead a team Monitor performance Quality assurance Workflow optimization Training & development Technology management...

Technical Services Manager Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers need to respond to the ever-changing world. Our powerhouse products and expertise are ma...

ROLE PURPOSETo provide administrative quality management to technical staff in accordance to contractual deliverables.MAIN OUTPUTSChecking and verifying correctness of requests if they meet the standards as per contractual deliverables/standards.Accurate uploading of Proof of delivery on SAP.Conduct effective tracking of all PODs with the Regions.Accurately follow up with regions for all outstand...

ROLE PURPOSE To provide administrative quality management to technical staff in accordance to contractual deliverables. MAIN OUTPUTS Checking and verifying correctness of requests if they meet the standards as per contractual deliverables/standards.Accurate uploading of Proof of delivery on SAP. Conduct effective tracking of all PODs with the Regions.Accurately follow up with regions for all outs...