Guest Service Manager jobs

At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities through internal programs, traineeships, s...

At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities through internal programs, traineeships, s...

JOB SUMMARY Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The p...

JOB SUMMARY Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The p...

Requirements: 2 to 3 years experience in a management position Matric Computer literate Formal hospitality degree and diploma Experience in running functions of up to 250 pax Duties: Train, motivate, and motivate all banqueting staff Assist with queries and guest complaints Manage the entire service operations of the restaurant Create and maintain relationships with guests in the restaurant Daily...

Requirements Knowledge of Micros Systems 3 years of experience in a management position Well-spoken and presentable individual Strong leader who can oversee employees Matric Formal Degree/ Diploma Job Duties and Responsibilities Train, motivate, and manage all restaurant staff Assist with queries and guest complaints Manage the entire service operation of the restaurant Create and maintain relati...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maint...

JOB SUMMARY Function Join our amazing team and deliver unforgettable and memorable experiences. We are recruiting for an enthusiastic individual with a positive attitude. Reporting to the Front Office Manager, the successful incumbent will be required to provide professional and excellent customer service and is expected to support and assist with the front office operational requirements and all...

JOB SUMMARY Function Join our amazing team and deliver unforgettable and memorable experiences. We are recruiting for an enthusiastic individual with a positive attitude. Reporting to the Front Office Manager, the successful incumbent will be required to provide professional and excellent customer service and is expected to support and assist with the front office operational requirements and all...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maint...

Job Number 24078276 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Function Join our amazing team and deliver unforgettable and memorable experiences. We are recruiting for an enthusiastic individual with a po...

Job Number 24078276Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Function Join our amazing team and deliver unforgettable and memorable experiences. We are recruiting for an enthusiastic individual with a positive...

Kendrick Recruitment is delighted to present an exciting opportunity for a dedicated and dynamic professional to join a thriving 4* Hotel in the heart of Durban. We are currently seeking a passionate individual for the role of Duty Manager.Why This Company?Join a renowned 4* Hotel, where dedication meets growth opportunities.Be part of a vibrant team committed to delivering exceptional guest expe...

Lodge Collection based in Tanzania is looking for a strong, experienced General Manager or Management Couple to oversee the operations of their lodges based in the Grumeti and Serengeti. The main purpose of the role is to consistently deliver results that contribute to the mission and overall success of the Tanzania-based lodges and Management Services by accomplishing performance objectives link...

Job Number Job Category Rooms & Guest Services OperationsLocation Protea Hotel Cape Town Mowbray, Liesbeek Avenue off Liesbeek Parkway, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARAdministering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboa...

?? Exciting Opportunity Alert! ??Kendrick Recruitment is seeking an exceptional Assistant Housekeeping Manager with senior managerial experience in the luxury hospitality sector, specifically within 5-star hotels. If you're a seasoned professional with a passion for perfection and a track record of excellence, we want to hear from you!Key Responsibilities:Assisting in the management of the housek...

POSITION SUMMARY Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, ma...

Assistant Front Office Manager - Cape TownFull job descriptionJob Number 24078276Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYFunctionJoin our amazing team and deliver unforgettable and memorable experiences. We ar...

POSITION SUMMARY Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly crumbed. Respond ...

Hotel in Muldersdrift is looking for an Assistant General Manager / F&B Manager. The Manager will have overall responsibility for the effective management on all levels with key focus being the Food & Beverage department. Upholding service standards and meet expectations on guest feedback Staff management, budgets and controls, SOP s Assist in the overall responsibility for creating an environmen...

Job Number 24077753 Job Category Food and Beverage & Culinary Location Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. ...

Job Number 24077753Job Category Food and Beverage & CulinaryLocation Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instea...

Our client based in Cape Town is seeking to employ a Reservations Manager. Our client in the Hotel and Spa industry is an award winning 5-star hotel in Cape Town, South Africa. Dramatically located above the Atlantic Ocean. JOB PURPOSE: To ensure that the highest standard of performance and service is achieved when reserving accommodation and additional services. EMPLOYEE VALUE PROPOSITION: This ...

POSITION SUMMARY Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with t...