Job summary : We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong leadershi...
Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: Full Inbound Call Centre functions Taking calls Data Capturing Client liaison Confirming clients information on the system Taking and placing of orders AdministrationSalary : R 80...
Operations Manager - Insurance Call Centre - US Hours - Cape TownFull job descriptionCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professiona...
RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years' experience in a multi-national company at management Level.12 years' experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication an...
RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years' experience in a multi-national company at management Level.12 years' experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication an...
Requirement Bachelor's degree in business administration, management, or a related field. Master's degree is a plus. 8 years' experience in a multi-national company at management Level. 12 years' experience in customer service Must have proven experience with Logistics industry Strong understanding of Ecommerce Strong understanding of customer service principles and practices. Excellent communica...
RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years experience in a multi-national company at management Level.12 years experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication and ...
A debt consolidations company based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing sales, promotions, and campaigns Planning and directing the hiring and training of new Sales Representatives Participates in planned activities that are appropriate for own and staff development Identify knowledge gaps within the team and develop plans for filling t...
Call Centre Agents for a upmarket UK clientPermanent position1 year call centre experience (non-negotiable)BPO experience is advantageousNight shift only - 2pm - 6amMonday - SundayClear articulationExcellent written skillsNo credit or criminal record
Requirement Bachelor's degree in business administration, management, or a related field. Master's degree is a plus. 8 years experience in a multi-national company at management Level. 12 years experience in customer service Must have proven experience with Logistics industry Strong understanding of Ecommerce Strong understanding of customer service principles and practices. Excellent communicati...
Call Centre Agent New Business Development (Construction) 3 month Fixed-Term Contract Commission Based - Monday to Friday, 08:00 - 17:00 - Brackenfell, Cape Town Position Overview: My client is seeking a dynamic Call Centre Agent with a track record of success in sales, particularly within the construction industry. This role involves engaging potential clients via phone calls, promoting our cons...
Call Centre Agent needed!