Escalation Manager jobs

We are seeking a highly skilled and experienced Technical Support Manager to lead our technical support team in the ISP Industry. As the Technical Support Manager, you will be responsible for overseeing the day-to-day operations of the technical support department, ensuring exceptional customer service, resolving escalated technical issues, and implementing strategies to optimize support processe...

Reference: CPT000607-CB-1 Our Client's Cape Town office operates as an extension of their jurisdictional offices who outsources its back office fund administration duties relating to its clients in both the traditional and alternative asset spaces. Reporting into the Client Services Ops team, you will take responsibility for delivering division impacting projects, focused largely on supporting th...

The Company: 4D Innovations Group (Pty) Ltd t/a ESET Southern Africa Role Name: Technical Operations ManagerLocation: Belmont Square, Rondebosch, Cape TownType of Position: Full-timeHours of work: Monday Friday, 08:30 to 17:00Role summary:We are seeking a seasoned Technical Operations Manager with expertise in managing cybersecurity pre-sales engineers and technical support staff. This role requi...

The Company: 4D Innovations Group (Pty) Ltd t/a ESET Southern Africa Role Name: Technical Operations Manager Location: Belmont Square, Rondebosch, Cape Town Type of Position: Full-time Hours of work: Monday Friday, 08:30 to 17:00 Role summary: We are seeking a seasoned Technical Operations Manager with expertise in managing cybersecurity pre-sales engineers and technical support staff. This role ...

Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical's Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are technology innovators inside global en...

Press Tab to Move to Skip to Content Link Our National Tax practice is made up of teams of professionals providing specific tax technical services to African and global clients. The Payroll Operate team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace. The opportunity Our market-leading approach combines extensive local...

Select how often (in days) to receive an alert: At Vodacom, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and ...

Time Type: Full Time Minimum Requirements Grade 12 Logistics or Supply Chain Management degree, or 4-year equivalent advanced diploma (BTECH, BCom, HCom) Proficient in Excel/PowerPoint for data management and reporting. Good understanding and experience of .xml language Job Related Requirments Experience 3 years or more relevant experience: o Lead logistics (LLP) and/or Freight Management Service...

Leader in water and wastewater treatment seeks to employ a Financial Controller.You will provide daily financial support, including costing review, cash flow, budgets and forecasts.Based in PAARL.For the position you would be required to have:Tech or Diploma in Cost or Management Accounting ESSENTIALAround 5 years' relevant experience, preferably in project accountingComputer literate, especially...

. When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit: To effectively manage, lead and facilitate the end-to-end delivery of customer experience projects and initiatives for various portfolios and campaigns. The incumbent must focus on both the commercial and technical tasks to en...

. When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: To effectively manage, lead and facilitate the end-to-end delivery of customer experience projects and initiatives for various portfolios and campaigns. The incumbent must focus on both the commercial and technical tasks to e...

Company DescriptionYoyo exists to enrich lives, empowering companies to thrive through seamlessly integrated rewards that delight their customers.We power some of the world's leading retail brands with customer loyalty and rewards software solutions, delivering the most rewarding buying experiences. We cultivate an environment where passionate, smart, curious, and creative individuals thrive. Our...

The Call Centre Manager is responsible for developing and maintaining a trusted relationship with the client which supports a spirit of partnership. The Client Services Manager should take a proactive role in learning about the client's business needs and company culture, educate the project team, identify new business opportunities, and provide a high level of service.Reporting client metrics (w...

The South African Bureau of Standards (SABS) is a South African statutory body that was established in terms of the Standards Act, 1945 (Act No. 24 of 1945) and continues to operate in terms of the latest edition of the Standards Act, 2008 (Act No. 29 of 2008) as the national institution for the promotion and maintenance of standardisation and quality in connection with commodities and the render...

Description Leader in water and wastewater treatment seeks to employ a Financial Controller . You will provide daily financial support, including costing review, cash flow, budgets and forecasts . Based in PAARL. For the position you would be required to have: Tech or Diploma in Cost or Management Accounting ESSENTIAL Around 5 years' relevant experience, preferably in project accounting Computer ...

Description Leader in water and wastewater treatment seeks to employ a Financial Controller . You will provide daily financial support, including costing review, cash flow, budgets and forecasts . Based in PAARL. For the position you would be required to have: Tech or Diploma in Cost or Management Accounting ESSENTIAL Around 5 years' relevant experience, preferably in project accounting Computer ...

Leader in water and wastewater treatment seeks to employ a Financial Controller . You will provide daily financial support, including costing review, cash flow, budgets and forecasts . Based in PAARL. For the position you would be required to have: Tech or Diploma in Cost or Management Accounting ESSENTIAL Around 5 years relevant experience, preferably in project accounting Computer literate, esp...

Leader in water and wastewater treatment seeks to employ a Financial Controller . You will provide daily financial support, including costing review, cash flow, budgets and forecasts . Based in PAARL. For the position you would be required to have: Tech or Diploma in Cost or Management Accounting ESSENTIAL Around 5 years' relevant experience, preferably in project accounting Computer literate, es...

The Role Pele Green Energy is seeking a talented, highly motivated, and self-driven Contracts Manager, reporting directly to the Head of Operations. The Contracts Manager will head up the PMO section, leading the projects team and managing the implementation of the company's IPP projects via selected EPC contractors and partnerships from Financial Close (FC) through to COD and final takeover. Job...

TECHNICAL SKILLS Analytical skills associated with developing and utilizing performance measures and cost savings. Supervisory skills. Negotiation skills. Commercial and contract management / administration skills. Project controls and planning. Work autonomously. Team Player. Strong communication skills (written and verbal). Own transport and ability to travel. REPORTING LINES Functional Reporti...

TECHNICAL SKILLS Analytical skills associated with developing and utilizing performance measures and cost savings. Supervisory skills. Negotiation skills. Commercial and contract management / administration skills. Project controls and planning. Work autonomously. Team Player. Strong communication skills (written and verbal). Own transport and ability to travel. REPORTING LINES Functional Reporti...

Reference: CPT000607-CB-1 Our Client's Cape Town office operates as an extension of their jurisdictional offices who outsources its back office fund administration duties relating to its clients in both the traditional and alternative asset spaces. Reporting into the Client Services Ops team, you will take responsibility for delivering division impacting projects, focused largely on supporting th...

OverviewAs a Microsoft Data Center Project Manager (DCPM), you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles.You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents.This job will allow you to build a solid unders...

Local Content Compliance Manager (Cape Town) JOB DESCRIPTIONCLOSING DATE 24 MAY 2024Join NOV Corporate South Africa as our new Local Content Compliance Manager, where you'll lead our company's commitment to strict adherence to local content laws and regulations in Africa's dynamic Oil & Gas services sector. This role is instrumental in upholding our ethical standards, minimizing risks, and foster...